On the beach
You'll find Punta Esmeralda Beach and Quinta Avenida within 3 miles (5 km) of this Playa del Carmen resort. El Camaleon Mayakoba Golf Course and Playa 88 are also within 3 miles (5 km).
A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Enjoy the health club and perks like free WiFi.
Free Internet, plunge pools
Boasting private plunge pools, the 41 guestrooms also offer free WiFi and furnished patios. Flat-screen TVs come with satellite channels, and other amenities include free wired Internet and sitting areas.
Sep 28, 2020 by VRM Team
Dear LDQ, Thank you for posting a wonderful review. We were very pleased to read that you enjoyed your stay with us. Thank you as well for admiring the resort with its facilities and most of all for the compliments made on the quality of food and service you experienced during your stay. I have taken the liberty to pass on these sentiments to the entire team, and they were very pleased to hear of the feedback. Thank you once again for choosing Viceroy Riviera Maya to spend a part of your holiday whilst in Playa del Carmen, and we look forward to the pleasure of welcoming you back again for a much longer stay in the near future. Pedro Lara. General Manager
All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
Some rates at Viceroy Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya like an outdoor pool and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a spa tub, a steam room, and a garden. For a fee, parking is available. This 5-star Playa del Carmen resort is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Viceroy Riviera Maya offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Viceroy Riviera Maya has 2 restaurants serving breakfast, lunch, and dinner.
Coral Grill and Bar - This restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Wayak Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.