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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
4.5-star beachfront property near Gran Coyote Golf

Choose dates to view prices

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

7 outdoor pools, pool umbrellas, sun loungers
Property video
1 bedroom, premium bedding, pillowtop beds, free minibar items
Gazebo
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪12 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪25 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪92 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

8.4 out of 10
Very good
(15 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

9.4 out of 10
Exceptional
(11 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • 1550 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • 1152 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

One Bedroom Swim Up Suite

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • 1119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Penthouse Suite

8.8 out of 10
Excellent
(3 reviews)
  • 2153 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Playa del Carmen

Beachfront retreat .Your stay at this The Fives property places you within 3 miles (5 km) of Gran Coyote Golf and Punta Esmeralda Beach. Also, El Camaleón Mayakoba Golf Course is within 3 miles (5 km) and Playa del Carmen Main Beach is within 6 miles (10 km).

What's nearby

  • Playa Xcalacoco - 9 min walk - 0.5 miles
  • Quinta Avenida - 11 min drive - 5.0 miles
  • Playa del Carmen Main Beach - 12 min drive - 5.3 miles
  • Xcaret Eco Theme Park - 25 min drive - 11.1 miles
  • Maroma Beach - 27 min drive - 9.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Steakhouse - ‬17 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

4.5-star beachfront property near Gran Coyote Golf
The Fives Beach Hotel - Á la Carte All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with umbrellas, sun loungers, and beach club on site (surcharge). At The Fives Beach Hotel - Á la Carte All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • 1 conference room
The Fives Beach Hotel - Á la Carte All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel - Á la Carte All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

How close is The Fives Beach Hotel - Á la Carte All Inclusive to the airport?

The Fives Beach Hotel - Á la Carte All Inclusive is 26.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Fives Beach Hotel - Á la Carte All Inclusive?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel - Á la Carte All Inclusive on Jan 11, 2026 start from $338.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Fives Beach Hotel - Á la Carte All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Fives Beach Hotel - Á la Carte All Inclusive.

How close is The Fives Beach Hotel - Á la Carte All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Fives Beach Hotel - Á la Carte All Inclusive offer free breakfast?

The Fives Beach Hotel - Á la Carte All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Fives Beach Hotel - Á la Carte All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (9-min drive) is nearby.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Fives Beach Hotel - Á la Carte All Inclusive?

Free parking is not available at this property. Self parking is available for USD 10 per night, and valet parking for USD 10 per night.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

The Fives Beach Hotel - Á la Carte All Inclusive features 7 outdoor pools and a children's pool.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a restaurant?

There are 10 onsite restaurants, offering options like seafood, ocean views, and a beachfront location.

Does The Fives Beach Hotel - Á la Carte All Inclusive have a spa?

This property has a spa, which features facials, body scrubs, and hydrotherapy.

How close is The Fives Beach Hotel - Á la Carte All Inclusive to downtown Playa del Carmen?

The Fives Beach Hotel - Á la Carte All Inclusive is 3.5 mi away from Playa del Carmen.

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosario

Stayed 6 nights in Sep 2025

4/10 Poor

Stefany

Traveled with group
Liked: Staff & service
Disliked: Amenities
The reason I am so upset is because the staff would each tell us different things contradicting each other. I asked about my benefits and the lady said that wasn’t something they offered I showed her my booking confirmation and what it said she said she they didn’t do that. I expressed at the hotel how unhappy we were and there was minimal to no effort to make it better. I was also so disappointed that there wasn’t more authentic food I couldn’t even find TAKIS which are literally Mexican chips what they did have were Lays and Doritos. The food did not taste good at all. I think the best restaurant that they had was the sushi one. Luckily, I have an aunt that lives in Mexico and she dropped off some actual Mexican food for us and that was the best meal we had. I don’t know. I just think it’s funny how you’re in Mexico and the food is all American nice like I did not feel like I was in a Mexican resort. I felt like I was at a fancy hotel in America so that was kind of sad because I felt like it robbed me from my Mexican experience.
Stayed 4 nights in Aug 2025

6/10 Okay

Isela

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Alan Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying 15nights at the fives, the 16 resteraunts were all good, evening entertainment was a bit disappointing, it even ended early one night because of rain, buy other than that we haf a fantastic time at the fives
Stayed 15 nights in Aug 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff and great food options. Because it was low season, not every restaurant was open every night and they don’t take reservations so you have to wait a bit. But otherwise it was a great vacation
Stayed 7 nights in Aug 2025

10/10 Excellent

Rodolfo

Stayed 7 nights in Aug 2025

10/10 Excellent

devin

Stayed 5 nights in Aug 2025

8/10 Good

Madhumithaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family option
Stayed 3 nights in Jul 2025

10/10 Excellent

Aisha Zakia, Upper Marlboro

Stayed 4 nights in May 2025

10/10 Excellent

Kristen Lee

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun! Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Hotel

We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun.
Stayed 8 nights in Apr 2025

10/10 Excellent

David, roseville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelsey

Stayed 4 nights in Jun 2025

8/10 Good

Leon

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

6/10 Okay

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
I have to say this property is absolutely beautiful. We went Monday - Friday and it wasn't too crowded. The staff was amazing and the rooms were clean, modern, and comfy. Then there is the serious restaurant situation at this resort. You can't get in most places without extreme wait times. The restaurant information on the website is inaccurate. Club members can make reservations so tables sit empty in every restaurant for dinner. The first night we walked into the Sea Olive early and luckily managed to get a table. The food was excellent. The second night we waited 2 hours for a table at Mestizo even though there were many empty tables. The food was excellent but not worth the wait. The third night we arrived late after an excursion and situation was the same - 2 to 2.5 hour waits. So we ate street tacos in the plaza while sitting on the wet ground. There is very limited seating. The fourth night we didn't risk it so, at 5:00 pm, so we sat by the door of Arezzo - which opens at 5:30 pm. Truly excellent food. Recommendations: Either eat brunch or have an early breakfast and a light lunch. (By the beach there are street tacos, burgers, and Meulle Ocho for excellent ceviche.) Then wait by the door of the restaurant you've chosen for dinner at 5:00 pm. My husband got sick and need something easy to eat mid-afternoon. All the restaurants were closed and room service had a 1.5 hour wait. Luckily the shop had crackers and electrolyte solution. We won't be returning.
Stayed 4 nights in Jun 2025

6/10 Okay

Mailha

Traveled with family
Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca Ann

Stayed 4 nights in Jun 2025

10/10 Excellent

Robert Lee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jonathan Timothy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Stayed 4 nights in Jun 2025

4/10 Poor

Megan, El Paso

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Facilities are falling apart, food is bad. Staff are very very friendly. Food made most of our vacation party sick (writing this currently sick) there are significantly better all inclusives for a much better price all around. Again not the staffs fault but the property owners…
Stayed 2 nights in Jun 2025

10/10 Excellent

Marisa

Stayed 5 nights in Jun 2025

6/10 Okay

Tyechia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked double beds because I was traveling with my Son. I chose this property instead of new The Fives Beachfront because they dont have doubles as it is adults only. During pre check in I also requested doubles but still given a king instead and was told it was an upgrade. It was not an upgrade to me because its not what I wanted or booked. I didnt need a kitchenette as we took full advantage of the all inclusive restaurants and because Ive already stayed at this resort if I would have known id only have one bed I would have stayed at the newer one
Stayed 4 nights in Jun 2025

10/10 Excellent

Alysse

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here for our honeymoon, and it was nothing short of amazing! The staff truly made our stay unforgettable—everyone was incredibly warm, friendly, and helpful. The food exceeded our expectations, with Arezzo quickly becoming our favorite dining spot. Each morning, we started our day at La Brasserie, which offered a great selection and the perfect breakfast atmosphere. We’re already looking forward to coming back again soon!
A beautiful atmosphere waiting for a table at Arezzo
My husbands favorite pasta found at Arezzo
Lunch at the Adults only pool
Dessert at Arezzo
Stayed 7 nights in Jun 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025

10/10 Excellent

Yuan Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, room service not so great, wait time too long.
Stayed 7 nights in Jun 2025