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Riviera del Sol

3.5 star property
3.5-star Colonial hotel near Playa del Carmen Main Beach

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Photo gallery for Riviera del Sol

View from property
Lobby sitting area
Lobby sitting area
Lobby sitting area
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1a. Avenida norte y calle 30 norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Mamitas Beach
    ‪3 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Standard King

Standard King | 1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Standard King

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Superior King

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(21 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard with Garden View

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Standard with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior with Garden View

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Superior with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, in-room safe, free cribs/infant beds, free WiFi

Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Seaside stay .At this Downtown Playa del Carmen hotel, you'll be well placed to visit Playa del Carmen Main Beach and Quinta Avenida, both within a 5-minute walk. Mario Villanueva Stadium Madrid and Mamitas Beach are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Starbucks
  • El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen
  • Ah Cacao Chocolate Café
  • Kampai
  • Sonora Grill - Playa del Carmen

About this property

Riviera del Sol

3.5-star Colonial hotel near Playa del Carmen Main Beach
Riviera del Sol offers its guests an outdoor pool and a children's pool. There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at Riviera del Sol. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Playa del Carmen hotel.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Russian, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Riviera del Sol

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Riviera Sol
Riviera Sol Hotel
Riviera Sol Hotel Playa del Carmen
Riviera Sol Playa del Carmen
Sol Riviera
Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
Riviera Del Sol Hotel
Riviera Del Sol Playa Carmen
Riviera del Sol Hotel
Riviera del Sol Playa del Carmen
Riviera del Sol Hotel Playa del Carmen

Frequently asked questions

How close is Riviera del Sol to the airport?

Riviera del Sol is 21.8 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Riviera del Sol have an airport shuttle?

Riviera del Sol offers an airport shuttle 24 hours a day, on request, for a charge of USD 100 per vehicle, one-way.

How close is Riviera del Sol to the beach?

This hotel is a short 3-minute walk from Playa del Carmen Main Beach and 3-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Riviera del Sol offer free breakfast?

Free breakfast isn’t provided at Riviera del Sol, but continental breakfast is offered for a fee of USD 7 for adults and USD 7 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Riviera del Sol?

No, there is no casino at this hotel, but Riviera Gran Casino (14-min walk) is nearby.

What time is check-in at Riviera del Sol?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. A fee applies for early check-in.

Is there free parking at Riviera del Sol?

Free parking is not available at this hotel.

Does Riviera del Sol have a pool?

Riviera del Sol features an outdoor pool and a children's pool.

Does Riviera del Sol have a restaurant?

Yes, there is a restaurant on site.

Does Riviera del Sol have a spa?

There are no spa services available at this hotel.

How close is Riviera del Sol to downtown Playa del Carmen?

Riviera del Sol is 0.4 mi away from Playa del Carmen.

Riviera del Sol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 519 out of 846 reviews
Rating 8 - Good. 245 out of 846 reviews
Rating 6 - Okay. 52 out of 846 reviews
Rating 4 - Poor. 12 out of 846 reviews
Rating 2 - Terrible. 18 out of 846 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mirza

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right across a bar that plays music until 3 a.m. when I let the front desk know about the terrible first night my family and I had, they told me that we could wear earplugs. The music is so loud that it will make your night miserable. I asked for my refund and they declined my request for a refund. They offer me a different property but said I would have to leave the current room at 12 and wait until 4 to go to the other property when I had paid for 4 nights. I decided that I would give a chance to go to another property they offer me, but when I arrived I was treated poorly. We were asked go wear plastic uncomfortable bracelets. We decided to leave and paid a whole new price for another hotel. Terrible experience and customer service at Rivera del Sol.
Stayed 4 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with partner
It was OK. Not great. Not terrible. Good location. Loud bar at night. Staff at Front desk were very nice. Needs some updating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 2 nights in Mar 2025

8/10 Good

Youping

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice location and good receptionist
Stayed 3 nights in Mar 2025

10/10 Excellent

Konrad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this hotel and would definitely go back in the future.
Stayed 5 nights in Feb 2025

4/10 Poor

Roxana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is outdated. Close to the beach and to 5ta Avenida.
Stayed 3 nights in Feb 2025

10/10 Excellent

PETER, NEW BRAUNFELS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little pool area and great breakfast opportunity.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Cute hotel. Very clean and comfortable. Linen looks a little worn but were clean and meet our needs for the one night we stayed.
Stayed 1 night in Feb 2025

10/10 Excellent

mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my time there
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!!!!

The rooms are beautifully decorated and very clean. The breakfasts are yummy. The pool area is inviting and lush. I loved swimming in the pool listening to the birds! The staff are very friendly and helpful. The location is close to the beach and the nicer section of the city. I would recommend!
Stayed 2 nights in Feb 2025

6/10 Okay

Benjamin

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
Great location but very noisy due to echo in the building
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service
Nice place to stay and conveniently located.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jacklyn

Stayed 5 nights in Dec 2024

4/10 Poor

Anton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We have been going there as a family for the last 15 years on and off. Before Covid, we stayed there around 5 times. This was our first time after Covid. The place has completely fell a part. Pros…. Rooms are big. Fits two queen size beds. Rooms have balconies. Shower has good pressure (very important, especially after full day at the beach), and we always had hot water. Very centrally located. Convenient to many restaurants, Mamitas beach (one block), bars, and basic trinkets shopping. Cons Before Covid, the staff was a bit more professional, helpful, had European charm. Today, Staff at the front desk are completely LOST, especially the lady at the night shift. Completely useless. Anything you ask her outside of a key, she doesn’t know how to do. TV has one English Channel, mattress is not existing. Bathroom has two self made ventilations to prevent mold. One is the actual bathroom door that has been cut up, and the second is an angled plexiglass that leads to the hallway. In both variations, you actually know what the person is doing while waking through the hallway to your room. Very disturbing and unpleasant. Beach towels that the hotels provides (if you ask) are soooo old and dirty it’s embarrassing. Rooms have no phone, so you can’t even call downstairs to ask for anything. Hotel is located right next to 3 bars/restaurants that close around 3am on the weekend and around 1:30am or so on weekday. Good luck falling a sleep 3 star hotel with 2 star service!!!
Stayed 9 nights in Dec 2024

10/10 Excellent

Enrique, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Very clean with special touches. Elena and Acu were extremely nice and helpful. We will definitely be back
Stayed 2 nights in Dec 2024

10/10 Excellent

Efren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Anastacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place in Playa Del Carmen. Great location, great staff and reasonably priced. Two thumbs up.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gear for a quick stay

Awesome for the price. Comfortable bed and big clean room. AC was cool and ceilings fans was a great addition. Only complaint is the the walls are extremely thin and you can hear everything like is inside your room.
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Stayed 7 nights in Sep 2024

6/10 Okay

Ana

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a nice place but mattress was super firm and my sheets had a smeared of poop. It was disgusting. The staff was really nice.
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl, stowe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice older property. Friendly employees, nice room, great tv in the room, very safe, short block to 5th Avenue and an ok pool. No real negatives.
Stayed 2 nights in Sep 2024