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5.0 out of 5

"We loved our room and the freedom of entering and exiting the property. The pool is beautiful (although we spent our time at the nearby beach). Thi ... " More

By a verified traveler on Fri 11 Jun 2021

Hotel Description

Family-friendly Colonial hotel with outdoor pool

Seaside stay

At this Downtown Playa del Carmen hotel, you'll be within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach Club and Mario Villanueva Stadium Madrid are also within half a mile (1 km).

Family-friendly fun

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. A garden and concierge services are also provided.

Free WiFi, balconies

The 23 guestrooms boast modern comforts like LED TVs with cable channels, along with free WiFi. Balconies, ceiling fans, and safes are also available.

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$47* Per night/room Oct 3 - Oct 4

Standard Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riviera del Sol ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Riviera del Sol

Couples (1) Family (1)
5 out of 5
We loved our room and the freedom of entering and exiting the property. The pool is beautiful (although we spent our time at the nearby beach). This hotel's location make it quite a find!

Posted by on Jun 11, 2021

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Comment from Hotel Management

Jun 11, 2021 by Andrea

Dear guest, we feel delightful to hear you had a wonderful experience with us. It was a pleasure having you stay with us!

5 out of 5
The Riviera del Sol was in the perfect spot for us, 1 block from 5th Ave and 2 blocks from the beach where you have beach privileges and you can buy yummy food and drinks. Now, the hotel puts out a breakfast that is amazing from 7 to 11. If you don't see what you want, they will cook it for a small fee. Love all the staff, they are so friendly and helpful with our needs. This place is just so cute; about 25 rooms we think. Some of the best places to eat and shop are in the area on 5th Ave. We did very well with jewelry about 1/2 block from the hotel going towards (west) 5th Ave on 30th Street; it's a cubby hole store. Best deals there are late afternoon the day before you leave; tell them you are leaving; credit card OK. Kids we saw loved the pool...we did to!

Posted by , from Greenville, NC, USA on Feb 11, 2019

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Comment from Hotel Management

Feb 12, 2019 by Sybil Acuña /Sales manager

Dear David, Thank you for entrusting us to make your stay an unforgettable one. We look forward to reliving all the beautiful moments that you enjoyed so much . Kind regards- Sybil Acuña

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Riviera del Sol offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A free manager's reception is offered daily. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Riviera del Sol. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private balcony
  • LED television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception daily.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming nearby
  • Health or beauty spa nearby
  • Snorkeling nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Check-in for this property is at the Playa Palms Beach Hotel

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Riviera del Sol

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts major credit cards, Visa, Mastercard, and cash

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 100 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 3500 per vehicle (roundtrip, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Sol
  • Riviera Sol Hotel
  • Riviera Sol Hotel Playa del Carmen
  • Riviera Sol Playa del Carmen
  • Sol Riviera
  • Hotel Riviera Del Sol Riviera Maya/Playa Del Carmen, Mexico
  • Riviera Del Sol Hotel
  • Riviera Del Sol Playa Carmen
  • Riviera del Sol Hotel
  • Riviera del Sol Playa del Carmen
  • Riviera del Sol Hotel Playa del Carmen

You should know

  • Riviera del Sol offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.