Residence Inn by Marriott Playa del Carmen

3.5 star property
3.5-star golf hotel near Centro Maya Shopping Center

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Playa del Carmen

Rooftop terrace
Property video
Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
Free daily continental breakfast
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Playacar Beach
    ‪2 min drive‬
  • Place, Mayan Ruins of Playacar
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Studio, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 442 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(63 reviews)
  • 542 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 445 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(27 reviews)
  • Golf view
  • 545 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(18 reviews)
  • Golf view
  • 712 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

Playacar stay.With a stay at this Playacar hotel, you'll be within half a mile (1 km) of Centro Maya Shopping Center and 2 miles (3 km) of Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

What's nearby

  • Mahi Golf Course - 11 min walk - 0.6 miles
  • Playacar Golf Club - 16 min walk - 0.9 miles
  • Piste Cyclable sur Paseo Xaman-Ha - 19 min walk - 1.0 mile
  • Playacar Beach - 2 min drive - 1.1 miles
  • Mayan Ruins of Playacar - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star golf hotel near Centro Maya Shopping Center
Residence Inn by Marriott Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Residence Inn by Marriott Playa del Carmen. The hotel can provide a complimentary grocery shopping service and wedding services. Self parking is free.

This 3.5-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2021
  • Continental breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

How close is Residence Inn by Marriott Playa del Carmen to the airport?

Residence Inn by Marriott Playa del Carmen is 20.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on Apr 3, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Residence Inn by Marriott Playa del Carmen have an airport shuttle?

Residence Inn by Marriott Playa del Carmen offers a free airport shuttle, available from 7:00 AM to 10:00 PM on request.

How close is Residence Inn by Marriott Playa del Carmen to the beach?

This hotel is 2.1 mi (10-min drive) from Playa del Carmen Main Beach and 2.8 mi (9-min drive) from Mamitas Beach. Don't forget your sunscreen!

Does Residence Inn by Marriott Playa del Carmen offer free breakfast?

Residence Inn by Marriott Playa del Carmen offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Residence Inn by Marriott Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott Playa del Carmen?

This hotel offers free self parking.

Does Residence Inn by Marriott Playa del Carmen have a pool?

Residence Inn by Marriott Playa del Carmen features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Residence Inn by Marriott Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott Playa del Carmen to downtown Playa del Carmen?

Residence Inn by Marriott Playa del Carmen is 2 mi away from Playa del Carmen.

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 804 out of 1093 reviews
Rating 8 - Good. 171 out of 1093 reviews
Rating 6 - Okay. 50 out of 1093 reviews
Rating 4 - Poor. 32 out of 1093 reviews
Rating 2 - Terrible. 36 out of 1093 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jesus

Stayed 5 nights in Dec 2025

10/10 Excellent

TERESA, CRYSTAL

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 12 nights in Nov 2025

8/10 Good

Noemi

Traveled with family
It was clean
Stayed 3 nights in Nov 2025

6/10 Okay

Ke

Stayed 3 nights in Dec 2025

2/10 Terrible

Ritu

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was very dirty
Stayed 3 nights in Nov 2025

10/10 Excellent

Guanyu

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Modern . Good breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Unreal rooms, breakfast, and staff. We will be returning!
Stayed 2 nights in Nov 2025

10/10 Excellent

Bernardo Gonsalez

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff on the lobby were friendly, and the best was the breakfast. Great variety greast testing andclean dinning area.
Stayed 4 nights in Nov 2025

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Nov 2025

8/10 Good

Tony

Stayed 6 nights in Nov 2025

10/10 Excellent

Diego ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen tamaño de habitación, amplia y limpia
Stayed 4 nights in Nov 2025

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities
Limpio, amplio, muy buena atención
Stayed 3 nights in Nov 2025

8/10 Good

Yesenia

Stayed 1 night in Nov 2025

10/10 Excellent

FNU

Stayed 6 nights in Nov 2025

10/10 Excellent

ZHE, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 5 nights in this hotel, staff service is great, they speak Spanish and English both, check in service very smooth and easy, after you book the hotel, they do send your complimentary airport shuttle booking link that you can fill it up, and you receive the voucher shortly. From cancun international airport to the hotel is about 1hour drive, room is very clean, and they do have kitchen in the room. Breakfast is from 7am to 10am everyday, very close the Xscaret park and Playa de carmen downtown, about 6-10mins drive, taxi easy to book, there is also a grocery store SORIANA and Starbucks close by, which about 6mins walk. They also have a MTS tour desk in the lobby from 8am to 4pm, that you can also book the day trip if you want visit chichen itza, Tulum, Xscaret park etc. Overall is good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Clifford, Etobicoke

Stayed 14 nights in Nov 2025

10/10 Excellent

alejandro romero

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice spot, good price.
Stayed 5 nights in Nov 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
CLEAN, FRIENLY STAFF, EXELENT LOCATION, FREE TRANSPORT FROM AIRPORT TO HOTEL AND VS
Stayed 1 night in Oct 2025

6/10 Okay

Mickey

The breakfast ran out of coffee almost every morning, the poor 1 staff had to clean and replenish food , they had no juice , they ran out of fruit and bread , the pool is nice , no umbrellas, the rooms are nice size but getting the room cleaned was a challenge, the front desk manger was not trying to be helpful, he also advised us that there is no vip , very confusing since this was one of the reasons i booked the hotel , the gym is ok but the sun hits the windows in the morning and there is no blinds , so impossible to work out in the mornings, plus there is no water in the gym , when i asked for water no one did anything about it , the laundry is nice option, and the parking is nice as well , don’t buy anything in there little store bought ice cream for a small container they charged 300 pesos,
Stayed 1 night in Nov 2025

6/10 Okay

Mickey

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The breakfast ran out of coffee almost every morning, the poor 1 staff had to clean and replenish food , they had no juice , they ran out of fruit and bread , the pool is nice , no umbrellas, the rooms are nice size but getting the room cleaned was a challenge, the front desk manger was not trying to be helpful, he also advised us that there is no vip , very confusing since this was one of the reasons i booked the hotel , the gym is ok but the sun hits the windows in the morning and there is no blinds , so impossible to work out in the mornings, plus there is no water in the gym , when i asked for water no one did anything about it , the laundry is nice option, and the parking is nice as well , don’t buy anything in there little store bought ice cream for a small container they charged 300 pesos,
Stayed 8 nights in Oct 2025

8/10 Good

Gorky

Traveled with family
Liked: Amenities
Disliked: Staff & service
No limpiaron todos los días la habitación. Tenía una filtración de agua en el piso
Stayed 6 nights in Nov 2025

10/10 Excellent

Parmeshwar

Stayed 1 night in Oct 2025

2/10 Terrible

deepak

Liked: Cleanliness
Stayed 1 night in Oct 2025