See all properties

Encantada Condo

2.0 star property
Hotel near Playa del Carmen Main Beach in Playa del Carmen

Choose dates to view prices

Photo gallery for Encantada Condo

Exterior
Basic Double Room | Private kitchenette
Exterior
Estandar Cuádruple | 1 bedroom, in-room safe, desk, laptop workspace
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle 50, Mza. 279 Lote 9, Colosio, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Quinta Avenida
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪66 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Double Room

  • 430 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Triple Sin Balcón

Estandar Triple Sin Balcón | 1 bedroom, in-room safe, desk, laptop workspace

Estandar Triple Sin Balcón

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Suite, Balcony

Basic Suite, Balcony | 1 bedroom, in-room safe, desk, laptop workspace

Basic Suite, Balcony

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estandar Cuádruple

Estandar Cuádruple | 1 bedroom, in-room safe, desk, laptop workspace

Estandar Cuádruple

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Outdoor pool

The Fives Downtown Hotel - Curio Collection by Hilton

Downtown Playa del Carmen
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 679 reviews
$123 nightly
The price is $151
Nov 18 - Nov 19
Total with taxes and fees
The Fives Downtown Hotel - Curio Collection by Hilton

About the neighborhood

Playa del Carmen

Seaside stay .Within a 10-minute walk of this Luis Donaldo Colosio hotel, you'll find Playa del Carmen Main Beach and Mamitas Beach. Quinta Avenida and Coco Beach are also within half a mile (1 km).

What's nearby

  • Mamitas Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Quinta Avenida - 13 min walk - 0.7 miles
  • Quinta Alegría Shopping Mall - 18 min walk - 1.0 mile
  • Playa 88 - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Pizza Italia - ‬2 min walk
  • ‪San Lucho Mezcaleria - ‬3 min walk
  • ‪Crisol - ‬3 min walk
  • ‪El Calambrillo - ‬1 min walk
  • ‪Que Huevos - ‬1 min walk

About this property

Encantada Condo

Hotel near Playa del Carmen Main Beach in Playa del Carmen
Encantada Condo offers its guests 3 outdoor swimming pools. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Encantada Condo.
  • 6 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
Encantada Condo offers 6 air-conditioned accommodations with safes and complimentary toiletries. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Similar properties

Terrace/patio
Casa del Árbol Condo
  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 347 reviews
Casa del Árbol Condo

Property amenities

Family friendly

  • 3 outdoor pools

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 3 outdoor pools

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from September 29 2022 to September 28 2024 (dates subject to change).

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Air conditioning fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property is also known as

Encantada Condohotel Aparthotel Playa del Carmen
Encantada Condohotel Aparthotel
Encantada Condohotel Playa del Carmen
Encantada Condohotel
Encantada Condohotel Hotel Playa del Carmen
Encantada Condohotel Hotel
Encantada Condo Playa del Carmen
Encantada Playa del Carmen
Encantada Condo Hotel
Encantada Condo Playa del Carmen
Encantada Condo Hotel Playa del Carmen

Frequently asked questions

How close is Encantada Condo to the airport?

Encantada Condo is 22.1 mi (255-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Encantada Condo have an airport shuttle?

Airport shuttle services are not available at Encantada Condo.

How close is Encantada Condo to the beach?

This hotel is a short 9-minute walk from Playa del Carmen Main Beach and 6-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Encantada Condo offer free breakfast?

Encantada Condo does not offer free breakfast.

Is there a casino at Encantada Condo?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min drive) is nearby.

What time is check-in at Encantada Condo?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Encantada Condo?

Free parking is not available at this hotel.

Does Encantada Condo have a pool?

Encantada Condo features 3 outdoor pools.

Does Encantada Condo have a spa?

There are no spa services available at this hotel.

How close is Encantada Condo to downtown Playa del Carmen?

Encantada Condo is 0.9 mi away from Playa del Carmen.

Reviews

Encantada Condo Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 19 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 6 out of 78 reviews

Reviews

6/10 Okay

bec, australia

Liked: Cleanliness, staff & service, room comfort

Nice hotel close enough to 5th Avenue

I had a nighttime check in and one of the staff I can’t remember her name was so amazing! I was then taken to my room and shown where everything from the pools to where breakfast is served and then got shown around my room. The only thing that can be improved on this part is providing blankets instead of having to walk the 4 flights of stairs back to reception to get some. The room was super clean but a little impractical for a condo. It only had a fridge and a plate. No bowls or anything. One of the doors on my condo was broken and the wifi cut in and out. I don’t think I would stay here again.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Nice place for the $$ but

Staff great , except for cleaning girl who liberated my nail clipper kit !! Construction noise ( hammering holes n walls ) bit much !! Excellent location away from the noise ( except construction ) but close enough to everything . Pools are another issue because of lack of filtering , run pump once a day for 20 minutes don’t get it clean !! Over all still great place & close enough to everything even the beach
Stayed 9 nights in Feb 2018

8/10 Good

Alma, Sioux City, IA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved that it was near the famous 5th ave & beach

Reserved this room a couple months in advanced, the room was clean and comfortable, had a kitchen. It's near 5th avenue and the beach. We enjoyed our walks to 5th avenue as it's full of restaurants and entertainment. Going to miss it here!!
Stayed 5 nights in Feb 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable vacation

It was good, the service was great but they only had one channel on the TV that was in English
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Totaly not close to the beach

Its possiple for the cheap price another way i would not recommend it

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fishing expedition

Checking out playa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good hotel. Close to beach and friendly attention.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Relaxing location but condo lacking a bit.

Our stay was good. The condos are not soundproof at all. Not sure if it's due to poor construction. Shower is nice and large. Lighting is very poor throughout condo. Our patio only had one chair, no table or ashtray. Other patios had this but I guess maybe they ran out of them for ours. Rooftop pool was beautiful.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort

Look at room first.

Was put in a room going thru rehab, after showing it to the front desk after several days ago of complaining, they put us in the penthouse, which was a far cry from what we were in. Wish I showed them earlier. If you don't mind a little walking, it's not far from the action and so many restaurants.

6/10 Okay

Ana Luisa

Traveled with family

Mas u menos

Está limpio pero no parece hotel por fuera y batallé mucho para llegar y encontrarlo. No me quede a dormir solo lo utilicé para dejar maletas un rato y bañarnos
Stayed 1 night in Jul 2021

8/10 Good

JOSE OSCAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para descansar

Muy Agusto, excelente ubicación
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Reserve en el condo encantada y nos pusieron en otro y el que nos toco la alberca no es como las fotos.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico y personal amable, cerca de la playa y la 5ta avenida
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LAs habitaciones están excelentes, el edificio muy limpio, el personal muy amable, pero lo unico que les falta es poner un desayuno con mas opciones, solamente nos dieron pan y café, pero fuera de eso super recomendable el hotel
Stayed 1 night in Aug 2019

10/10 Excellent

Javier, Peto yucatan

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien muy buen servicio y la limpieza de lugar
Stayed 1 night in Aug 2019

6/10 Okay

Carlos

Liked: Staff & service
No hubo estacionamiento, las puertas flojas, de resto todo muy bien
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my fourth booking at this hotel. I love the location which is in a quiet area of Playa del Carmen. It’s walking distance to the beach and close to many good restaurants. The staff is always very nice.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2019

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me gusto el trato del personal y las habitaciones son desastrosas, ruidosas, se inundan cuando llueve, faltan control remoto de la tele, se olvidan de colocar toallas y jabines
Stayed 7 nights in Feb 2019

2/10 Terrible

Michelle, Ciudad de México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Había hormigas en la habitación, la suite está en un cuarto piso sin elevador y no hay nadie que te ayude a subir tu equipaje
Stayed 2 nights in Nov 2018

6/10 Okay

Rene, Tuxtla GTz

Liked: Cleanliness, room comfort

Funcional y cómodo

Me parece que es un hotel Sencillo que tiene lo Indispensable para pernoctar y estar cómodo .
Stayed 2 nights in Sep 2018