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Balkón Boutique Hotel

3.0 star property
3-star Art Deco hotel near Mamitas Beach

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Photo gallery for Balkón Boutique Hotel

Rooftop terrace
Rooftop terrace
Rooftop terrace
Reception
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Avenida 10 entre Calle 60 y 62, Playa del Carmen, QROO, 77728
  • Place, Mamitas Beach
    ‪10 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min walk‬
  • Place, Quinta Avenida
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed, Balcony

Superior Double Room, 1 King Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed, Balcony

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Seaside stay .Within a 15-minute walk of this Luis Donaldo Colosio hotel, you'll find Mamitas Beach and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).

What's nearby

  • Mamitas Beach - 10 min walk - 0.5 miles
  • Playa del Carmen Main Beach - 13 min walk - 0.7 miles
  • Quinta Avenida - 16 min walk - 0.9 miles
  • Gran Coyote Golf - 4 min drive - 2.7 miles
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Ceviche Corazon - ‬5 min walk
  • ‪Quinta Parilla - ‬7 min walk
  • ‪Tropical Tacos - ‬5 min walk
  • ‪Crisol - ‬2 min walk
  • ‪Quadra Café - ‬8 min walk

About this property

Balkón Boutique Hotel

3-star Art Deco hotel near Mamitas Beach
A private beach is featured. As a guest of Balkón Boutique Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Balkón Boutique Hotel also features coffee/tea in a common area, a front-desk safe, and a communal living room. A complete renovation of Balkón Boutique Hotel was completed in November 2021.

Smoking is allowed in designated areas at this Art Deco Playa del Carmen hotel.

  • 1 building
  • 24 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
Balkón Boutique Hotel offers 24 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balkón Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Balkón Boutique Hotel Hotel
Balkón Boutique Hotel Playa del Carmen
Balkón Boutique Hotel Hotel Playa del Carmen

Frequently asked questions

How close is Balkón Boutique Hotel to the airport?

Balkón Boutique Hotel is 23.1 mi (258-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Balkón Boutique Hotel have an airport shuttle?

Airport shuttle services are not available at Balkón Boutique Hotel.

How close is Balkón Boutique Hotel to the beach?

This hotel is a short 12-minute walk from Mamitas Beach and 15-minute walk from Playa del Carmen Main Beach. Don't forget your sunscreen!

Does Balkón Boutique Hotel offer free breakfast?

Balkón Boutique Hotel does not offer free breakfast.

Is there a casino at Balkón Boutique Hotel?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min drive) is nearby.

What time is check-in at Balkón Boutique Hotel?

Check-in begins at 3:00 PM.

Is there free parking at Balkón Boutique Hotel?

Free parking is not available at this hotel.

Does Balkón Boutique Hotel have a pool?

Balkón Boutique Hotel features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Balkón Boutique Hotel have a spa?

There are no spa services available at this hotel.

How close is Balkón Boutique Hotel to downtown Playa del Carmen?

Balkón Boutique Hotel is 1.1 mi away from Playa del Carmen.

Balkón Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 5 out of 67 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, New York

Stayed 6 nights in May 2025

8/10 Good

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, although didn’t feel as nice as the first time I stayed there
Stayed 1 night in May 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! I would definitely come back
Stayed 1 night in Apr 2025

8/10 Good

J

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kirsten

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The room was a good size with a good shower. Take note when they describe balcony as this is not a balcony with space to sit on. Great facilities for coffee and tea in the lobby. The staff were very helpful with organising cheaper taxis for us
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extended stay on extended stay, wish I was still there!
Stayed 2 nights in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay that got extended more than once, that says it all!
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Stayed 1 night in Mar 2025

10/10 Excellent

raymond

Stayed 1 night in Feb 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The desk personnel were very nice and helpful. The roof top pool was small bet clear and area around was comfortable. The rooms were clean and the shower was hot and had good pressure. The lobby had free coffee and cold water refill station. The hotel was very good for the price.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexander

Stayed 1 night in Feb 2025

6/10 Okay

Kiera

Stayed 4 nights in Feb 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

FAISAL

Stayed 7 nights in Aug 2023

2/10 Terrible

Khadijat

Stayed 5 nights in Jun 2023

10/10 Excellent

Mily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Beautiful rooftop terrace and pool really made the stay amazing. The rooms were very clean and the showers were great. Free pastries and coffee for breakfast was good and the staff were helpful and friendly. Location wasn’t great as was a good 15 minute walk into town. Local beach also not the best. Overall I would recommend staying here as for the price it was very good.
Stayed 4 nights in Jan 2023

10/10 Excellent

Puneet

Stayed 2 nights in Dec 2022

8/10 Good

Adela

Stayed 1 night in Oct 2022

10/10 Excellent

Estefania

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, very clean and neat overall. The rooms were spacious and had nice, modern decorations. My favorite part was the rooftop pool which despite not being ocean front had a very nice view. Fairly close walking distance to main attractions ( 5th avenue ) staff was nice and respectful. The little restaurant at the corner has pozole Thursdays and let me just say best pozole I've ever had!! Had an awesome stay at Balkon Boutique Hotel! Thanks!!
Stayed 3 nights in Aug 2022

2/10 Terrible

Kristy Perez-naranj

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Better options elsewhere

The only thing this hotel has going for them is that it is new and modern. It is far from practically everything, it is adjacent to homes so you hear dogs barking and kids crying at all times of the night. The lobby remains with its sliding glass doors open all night so you have some sketchy people hanging in the lobby. We didn’t sleep for two nights due to the noise and decided to cut out loses and check out early and pay for another hotel. When we approached the lady at check out about our issues she just gave us a blank stare and said nothing she could do and then charged us $2 for a bottle of water we consumed considering we were leaving early and loosing our money. This was our 12th trip to Playa del Carmen and we have never felt so uncomfortable before at a hotel. Stay elsewhere. There are many great options in Playa.
Stayed 4 nights in Jun 2022

10/10 Excellent

Laszlo-Csaba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022