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Hotel Description

Family-friendly romantic hotel with 2 outdoor pools

Heart of Playa del Carmen

At this Downtown Playa del Carmen hotel, you'll be within a 5-minute walk of Quinta Avenida and Mario Villanueva Stadium Madrid. Quinta Alegría Shopping Mall and Calle Corazón are also within half a mile (1 km).

2 outdoor pools

This romantic hotel features 2 outdoor pools, a restaurant, and a bar/lounge. Families will appreciate the children's pool and picnic area. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas.

Free WiFi, comfy beds

The 49 guestrooms boast modern comforts like LCD TVs with satellite channels, along with free WiFi. Other amenities include pillowtop beds, refrigerators, and free international calls.

Deluxe Double Street View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Delux Double Pool/Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Jr Suite Pool/Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • All meals included
  • Yoga classes/lessons included

Property Features

Aventura Mexicana Hotel offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 1000 square feet (93 square meters). Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Aventura Mexicana Hotel. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 49 guestrooms or units
  • 3 levels
  • 2 buildings
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Aventura Mexicana Hotel offers 49 air-conditioned accommodations with safes and hair dryers. Beds feature pillowtop mattresses. 36-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 7:30 AM to 11:00 AM.

Freaky Tiki Bar & Grill - Overlooking the pool and garden, this restaurant serves breakfast only. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Guests under 17 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers an aduls only area and a family area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2682 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aventura Mexicana
  • Aventura Mexicana Hotel
  • Aventura Mexicana Hotel Playa del Carmen
  • Aventura Mexicana Playa del Carmen
  • Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico
  • Aventura Mexicana
  • Aventura Mexicana Hotel Hotel
  • Aventura Mexicana Hotel Playa del Carmen
  • Aventura Mexicana Hotel Hotel Playa del Carmen

You should know

  • Aventura Mexicana Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.