Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this Mediterranean hotel include complimentary wireless Internet access, concierge services, and a picnic area.. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Playa del Carmen? This hotel features 1000 square feet (93 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite..#Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: MXN 2682 per vehicle (roundtrip, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 8:00 AM to 11:00 PM. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers an aduls only area and a family area. . Special instructions: Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.. Minimum age: 18. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.