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Alila Mayakoba

5.0 star property
5-star beachfront resort near El Camaleón Mayakoba Golf Course

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Photo gallery for Alila Mayakoba

Exterior
Creator video
Sports facility
Breakfast, lunch, dinner served; local and international cuisine
Body treatments, hydrotherapy, body wraps, body scrubs, facials

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Pet friendly
  • Bar

Explore the area

View in a map
Carretera Federal, Cancun-Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪11 min walk‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Maroma Beach
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area, w/Plunge Pool)

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Lagoon View

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Harmony, Beach Area, w/Plunge Pool)

Suite (Harmony, Beach Area, w/Plunge Pool) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Harmony, Beach Area, w/Plunge Pool)

  • 1292 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Beach Area)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds (Beach Area)

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Area)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Beach Area)

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Ocean View (w/ Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Studio, Ocean View (w/ Plunge Pool)

  • 700 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds

  • 538 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed

  • 538 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (w/ Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Beachfront (w/ Plunge Pool)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary,w/Plunge Pool, Acces Shower)

1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary,w/Plunge Pool, Acces Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sanctuary, Lagoon Area)

Suite (Sanctuary, Lagoon Area) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (Sanctuary, Lagoon Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed (Lagoon Area, w/Plunge Pool)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

1 bedroom, premium bedding, free minibar items, in-room safe

Suite, Ocean View (SERENITY SUITE (w/ PLUNGE POOL))

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (HARMONY SUITE BEACH AREA)

Suite (HARMONY SUITE BEACH AREA) | 1 bedroom, premium bedding, free minibar items, in-room safe

Suite (HARMONY SUITE BEACH AREA)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, free minibar items, in-room safe

Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

On the beach.A stay at this resort places you within half a mile (1 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Maroma Beach. Mamitas Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 11 min walk - 0.6 miles
  • Tres Rios Ecopark - 7 min drive - 2.6 miles
  • Quinta Avenida - 9 min drive - 6.2 miles
  • Mamitas Beach - 9 min drive - 6.0 miles
  • Maroma Beach - 13 min drive - 6.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪Black & White - ‬4 min drive
  • ‪El Charro - ‬4 min drive
  • ‪La Hacienda - ‬5 min drive
  • ‪Hix Bar & Lobby Lounge - ‬9 min walk

About this property

Alila Mayakoba

5-star beachfront resort near El Camaleón Mayakoba Golf Course
Some rates at Alila Mayakoba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Alila Mayakoba you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a health club, and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen resort.

  • 182 guestrooms or units
  • 3 levels
  • 2 bars on the beach
  • Meeting rooms
  • 66736 sq ft of conference space
  • 6200 sq m of conference space
  • Built in 2016
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Alila Mayakoba offers 182 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Naum has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 2 beach bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Beach yoga
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Hot tub
  • Kayaking
  • Mini golf
  • Sauna
  • Snorkeling
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Magnifying mirror
  • No elevator
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

This property is closed from March 2 2025 to February 12 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night, plus a deposit of USD 100 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 for adults and USD 18 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Andaz Mayakoba Resort Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya Playa del Carmen
Andaz Mayakoba Riviera Maya
Andaz Mayakoba Concept Hyatt Resort Playa del Carmen
Andaz Mayakoba Concept Hyatt Resort
Andaz Mayakoba Concept Hyatt Playa del Carmen
Andaz Mayakoba Concept Hyatt
az Mayakoba Concept Hyatt l C

Frequently asked questions

How close is Alila Mayakoba to the airport?

Alila Mayakoba is 27.5 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Alila Mayakoba have an airport shuttle?

Airport shuttle services are not available at Alila Mayakoba.

How close is Alila Mayakoba to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Alila Mayakoba offer free breakfast?

Free breakfast isn’t provided at Alila Mayakoba, but full breakfast is offered for a fee of USD 35 for adults and USD 18 for children. It's available every day from 7:00 AM to 11 AM.

Is there a casino at Alila Mayakoba?

No, there is no casino at this resort, but Riviera Gran Casino (10-min drive) is nearby.

What time is check-in at Alila Mayakoba?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Alila Mayakoba?

This resort offers free self parking and valet parking.

Does Alila Mayakoba have a pool?

Alila Mayakoba features 2 outdoor pools.

Does Alila Mayakoba have a restaurant?

Alila Mayakoba is home to Cocina Milagro, which features local and international cuisine.

Does Alila Mayakoba have a spa?

Pamper yourself with a day at Naum, where you can enjoy mani/pedis, body scrubs, and hydrotherapy.

How close is Alila Mayakoba to downtown Playa del Carmen?

Alila Mayakoba is 5.4 mi away from Playa del Carmen.

Reviews

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