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4.3 out of 5

"The staff was all very nice. I was pleased that we were able to check in a lot earlier. It gave us a chance to relax since it was a overnight flight ... " More

By a verified traveler on Thu 14 Apr 2022

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Hotel Description

4-star hotel near Rittenhouse Square

Center City stay

A stay at this Center City hotel places you within half a mile (1 km) of Rittenhouse Square and 2 miles (3 km) of Pennsylvania Convention Center. University of Pennsylvania and Liberty Bell Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153* Per night/room Dec 25 - Dec 26

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Centric Center City Philadelphia ratings based on 14 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric Center City Philadelphia

Everyone (6) Couples (1) Family (7)
5 out of 5
The staff was all very nice. I was pleased that we were able to check in a lot earlier. It gave us a chance to relax since it was a overnight flight. The only thing I didn’t not like was in the room there wasn’t a door to the shower area.

Posted by , from KANEOHE on Apr 14, 2022

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Comment from Hotel Management

Apr 14, 2022 by Hotel Management

Thank you for your feedback! We look forward to welcoming you back soon.

5 out of 5
Don't care for the layout of the bathroom. there is no door that separates the shower and sink from the room.

Posted by on Mar 21, 2022

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Comment from Hotel Management

Mar 22, 2022 by Natalie

Thanks for staying with us, we appreciate your feedback!

5 out of 5
New, warm (not chilly like many hotels), friendly courteous staff, good location

Posted by , from HERSHEY on Mar 14, 2022

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Comment from Hotel Management

Mar 20, 2022 by Hotel Management

Thank you for the great review, we are so happy you enjoyed your stay with us.

5 out of 5
Very comfortable room with nice crisp sheets. Excellent location. I only wish I had known that the marathon course was so close; I would have gotten out earlier to cheer!

Posted by , from ITHACA on Nov 21, 2021

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Comment from Hotel Management

Nov 22, 2021 by Natalie

Thank you for choosing to stay with us, we appreciate your feedback!

3 out of 5
The rooms were clean and contemporary. We had a terrible experience parking - the hotel garage was full. We booked this hotel especially due to the advertised "on site valet parking" They gave us a list of other garages all of which were also filled. After 2 hours of driving around we found a garage with a spot. Called the front desk and were told they would reimburse our parking if we brought the receipt. The next morning we brought the receipt only to be told that they could not help us at that time. I asked for a manager to call me but I did not receive a call.

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by Natalie

Thank you for choosing to stay with us, I apologize for the parking situation, as sometimes our garage and surrounding garages fill up rather quickly. We appreciate your feed back.

4 out of 5

Posted by on Sep 13, 2021

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2 out of 5
I felt safe. However, the area is run down and dirty.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Natalie

Thanks for staying with us, we appreciate your feedback!

5 out of 5
the room is very spacious and clean. But its cups are of bad quality.

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 15, 2021 by Hotel Management

Thank you for your feedback!

5 out of 5

Posted by on Jul 18, 2021

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5 out of 5
All was clean.

Posted by on Jul 9, 2021

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About the Hyatt Centric Center City Philadelphia

Location 1620 Chancellor St, Philadelphia, PA 19107

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5342 square feet (496 square meters) and includes conference space. The business-friendly Hyatt Centric Center City Philadelphia also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Philadelphia hotel is smoke free.

  • 332 guestrooms or units
  • 13 levels
  • 5342 sq ft of conference space
  • 496 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (2.2 km / 1.4 mi)
  • Metro station: Walnut Locust Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Center City Philadelphia offers 332 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished and decorated. 60-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • MP3 dock
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to noon.

Hyatt Centric Center City Philadelphia has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 25.00 per person (approximately)
  • Valet parking fee: USD 65.12 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Center City Philadelphia Hotel
  • Hyatt Centric Center City Philadelphia Philadelphia
  • Hyatt Centric Center City Philadelphia Hotel Philadelphia

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.