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"Poor communication with costumer when making reservations and checking in " More

By a verified traveler on Fri 26 Feb 2021

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Hotel Description

Hotel near Reading Terminal Market in Philadelphia

City center stay

With a stay at this Center City hotel, you'll be well placed to visit Reading Terminal Market and Pennsylvania Convention Center, both within half a mile (1 km). Liberty Bell Center and Rittenhouse Square are also within 2 miles (3 km).

Free breakfast

Self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A safe deposit box is also provided.

Business Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Days Inn by Wyndham Philadelphia Convention Center ratings based on 13 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Days Inn by Wyndham Philadelphia Convention Center

Everyone (10) Couples (1) Family (1)
2 out of 5
When I went back from Wells Fargo Center to the hotel, I was drop off at the door with an Uber. Nevertheless, a person ran towards me screaming something. It was a very scary moment, and thankfully the security guard open the hotel door right away.

Posted by , from Clermont on May 8, 2023

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Comment from Hotel Management

May 26, 2023 by Days Inn Management

Thank you for your review. We are sorry to see your stay was not 100% satisfactory. We hope you will come join us again and give us a chance to make this a 5.

1 out of 5
The hotel has no drop-off area for passengers, I was told that parking is several blocks away and there was no ramp for handicap access. I explained that there was no way I could have parked my car, unloaded luggage, pushed a cart several blocks and then tried to get into my room. I tried to cancel the reservation for these reasons but was charged the first night.

Posted by , from Wellington on Apr 9, 2023

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Comment from Hotel Management

May 26, 2023 by Days Inn Management

Thank you for your review. We are sorry to see your stay was not 100% satisfactory. We hope you will come join us again and give us a chance to make this a 5.

2 out of 5

Posted by on Feb 5, 2022

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1 out of 5
Homeless people sleeping outside, no fridge or microwave in the room, TV had no guide, electric went out for hours ( no kind of refund given ) barely answering the phone at the front desk. Place was cheap, but definitely not cheap enough, won't be staying there again.

Posted by on Jan 27, 2022

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Comment from Hotel Management

Jan 28, 2022 by Cody FDS

Hello, and thank you for your review of our hotel. Firstly, please allow us to apologize for the homelessness of Philadelphia, we do ask that our less fortunate friends maintain a respectable distance from our guests, however we are limited as to what can be done about people on the street as it is a public space. Our website does not indicate that we have refrigerators or microwaves in the room-- they are available in our Business rooms, if booked/requested. If you were trying to reach the front desk during the power outage-- with the situation at hand, the front desk would have been assisting multiple guests, causing delayed response, however being that the entire city block lost power, for a total of no more than 1 hour, guests were not offered a refund. Guests that were due to checkout the same day were given a late checkout upon request, at no additional cost as a courtesy. We are saddened to hear that your experience was less than favorable, we will take your feedback to our team, and work toward promoting a better experience for our guests. Regards, Cody, Front Desk Supervisor

4 out of 5
Poor communication with costumer when making reservations and checking in

Posted by on Feb 26, 2021

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Comment from Hotel Management

Mar 19, 2021 by Patrick

Good Day. We thank you for taking time out of your day to respond. We appreciate your feedback. We will share your score and response with our staff. Please stay safe and wear a mask for your and the public's well-being. We look forward to your next journey, whether here in Philadelphia or another town across America. -Patrick and the Days Inn Convention Center Team

5 out of 5
Loved my stay and always will. Me and my partner enjoy each time we come. On every special occasion we come and spend our time. Staffs are nice.It’s cleans , it’s peaceful. It’s everything a traveler would want.

Posted by , from Philadelphia, pa on Jan 28, 2021

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Comment from Hotel Management

Feb 8, 2021 by el

• Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Philadelphia Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

3 out of 5

Posted by on Nov 29, 2019

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Comment from Hotel Management

Nov 30, 2019 by Patrick

Good day traveler. We thank you for completing the survey. We appreciate any and all honest feedback. If you had any difficulty during your stay, we hope you alerted the front desk so the issue could be resolved. We wish you and your family the best for the Holiday Season. -Patrick and the Days Inn Team

5 out of 5
Super Convenient Location . Clean . Quiet . Excellent Breakfast. Knowledgeable staff very Helpful. I Recommend!!!

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 13, 2019 by el

Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Philadelphia Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

3 out of 5
Staff was friendly and helpful. Hotel was run down and in a rough area. Don’t recommend

Posted by on Mar 8, 2018

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Comment from Hotel Management

Mar 8, 2018 by Crystal Bogan

Dear Guest, Thank you for choosing to stay with us at the Days Inn Convention Center. Thank you for bringing to our attention your experience and comments regarding your stay. I am terribly sorry to hear of your disappointment with the location of our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Please know that your voice is important to us and that we are working hard to address all guest issues and improve upon the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Again thank you for staying with us.

4 out of 5

An adventure in Philly

The staff was amazing. Front desk was outstanding. My issue was with the location and the lack of windows. The dusty headboard had me a tad concerned about the cleanliness of my room

Posted by , from MARYLAND on Aug 13, 2017

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Comment from Hotel Management

Aug 21, 2017 by Manager

Thanks for your feedback. I am glad that you were pleased with the services finding our staff welcoming. I regret however that the quality of clean failed to meet your approval, we’ll work hard to fix the issue you experienced.

About the Days Inn by Wyndham Philadelphia Convention Center

Location 1227 Race St, Philadelphia, PA 19107

Renovations + Closures

This property is closed from August 21 2023 to December 31 2024 (dates subject to change).

Property Features

Free breakfast is available daily. Public spaces have free WiFi. A vending machine, multilingual staff, and a front-desk safe are also featured at Days Inn by Wyndham Philadelphia Convention Center. For a fee, parking is available. This Philadelphia hotel is smoke free.

  • 60 guestrooms or units
  • 5 levels
  • To-go breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Philadelphia, PA (ZFV-30th Street Rail Station) (2.6 km / 1.6 mi)
  • Metro station: Race Vine Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Days Inn by Wyndham Philadelphia Convention Center offers 60 accommodations with coffee/tea makers and hair dryers. 26-inch flat-screen televisions come with cable channels. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Administrative fee: USD 100.00 per accommodation, per stay
  • Service fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 38 per day (1 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Convention
  • Days Inn Convention Hotel
  • Days Inn Convention Hotel Philadelphia Center
  • Days Inn Philadelphia Convention Center
  • Philadelphia Travel Lodge
  • Days Inn Philadelphia Convention Center Hotel
  • Days Inn Convention Center
  • Days Inn Wyndham Philadelphia Convention Center Hotel
  • Travel Lodge Philadelphia
  • Days Inn Wyndham Convention Center Hotel
  • Days Inn Wyndham Philadelphia Convention Center
  • Days Philalphia Convention Ce
  • Days Inn by Wyndham Philadelphia Convention Center Hotel
  • Days Inn by Wyndham Philadelphia Convention Center Philadelphia

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.