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Omni Rancho Las Palmas Resort & Spa - Rancho Mirage Hotels
Rating: 4.0 Stars

Omni Rancho Las Palmas Resort & Spa

41-000 Bob Hope Dr., Rancho Mirage - Map
"A nice hotel to stay with kids"
I checked in at night, and it took a few minutes for the staff to finish their conversation to notice me standing there. On my very last day, I was told that there was mini parties that I missed that I was not aware of, and it would have been great to know about that when I checked in. Also, I was told, there was some kind of child activity center for the kids. That would have been great to know in advance. When I walked in my room, there was a piece of trash on the floor, and the potato chips were opened and left on the counter. They had not been eaten just opened. Strange. I would thing housekeeping would notice. There is a little mini bar, but it is not refrigerated in the room. Who wants to drink hot juice? The bathroom was very clean and well maintained. The water park is so lovely for the kids, but a few of the fountains were not working on the splash pad. Also, they shouldn't leave the tubes in the water with no one in them. I loved the poolside service. What can I say, but Luis and Monte's service was amazing despite having the kitchen run late three days in a row. At least, their customer service kept me from writing a review online on yelp. The food on the menu did not quite match what came out to the table. Ingredients were missing or the descriptions on some items were incorrect. I was told they have one kitchen for the restaurant, room service, cafe, and poolside service .
Traveller from Riverside, Ca
Across the road from the River dining, shopping, and entertainment complex, this 240-acre Rancho Mirage resort is 11 miles …More

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