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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

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Outdoor pool
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Viceroy Villa with Private Plunge Pool and Deck | Bathroom | Shower, designer toiletries, hair dryer, bathrobes
Royal Villa (with Private Plunge Pool and Deck) | Pool | Outdoor pool
Villa, Beachfront (with Private Pool and Deck) | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Villa, Beachfront (with Private Pool and Deck)

Villa, Beachfront (with Private Pool and Deck) | Beach/ocean view

Villa, Beachfront (with Private Pool and Deck)

  • Beach view
  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Villa (with Private Plunge Pool)

Premium Villa (with Private Plunge Pool) | Garden view

Premium Villa (with Private Plunge Pool)

  • Garden view
  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Viceroy Villa with Private Plunge Pool and Deck

Viceroy Villa with Private Plunge Pool and Deck | Garden view

Viceroy Villa with Private Plunge Pool and Deck

  • Garden view
  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Villa (with Private Plunge Pool and Deck)

Signature Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Signature Villa (with Private Plunge Pool and Deck)

  • Garden view
  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Two Level Villa with Large Private Pool

Ocean View Two Level Villa with Large Private Pool | Garden view

Ocean View Two Level Villa with Large Private Pool

  • Partial ocean view
  • 2809 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Villa, 2 Queen Beds (with Private Plunge Pool)

  • Garden view
  • 968 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Villa, 1 King Bed (with Private Plunge Pool)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Luxury Villa, 1 King Bed (with Private Plunge Pool)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 968 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Villa (with Private Plunge Pool and Deck)

Royal Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royal Villa (with Private Plunge Pool and Deck)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 968 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

Alila Mayakoba

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3.0 out of 5, 1 review
$464 nightly
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About the neighborhood

Playa del Carmen

On the beach.At this Playa del Carmen hotel, you'll be within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Playa del Carmen Main Beach. Quinta Avenida is within 6 miles (10 km) and Maroma Beach is within 9 miles (15 km).

What's nearby

  • Playa Xcalacoco - 6 min walk - 0.4 miles
  • Quinta Avenida - 13 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 13 min drive - 4.0 miles
  • Maroma Beach - 21 min drive - 10.0 miles
  • Xcaret Eco Theme Park - 26 min drive - 11.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Amaranto - ‬5 min drive
  • ‪La Laguna - ‬6 min drive
  • ‪El Templo - ‬7 min drive
  • ‪Fresco Bar - ‬6 min drive
  • ‪Las Máscaras - ‬6 min drive

About this property

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

5-star beachfront hotel near El Camaleón Mayakoba Golf Course
Some rates at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only like an outdoor pool and a health club.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a hot tub, a steam room, and a garden. For a fee, parking is available.

This 5-star Playa del Carmen hotel is smoke free.

  • 41 guestrooms or units
  • 2 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Wayak Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 8 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: USD 35 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • DVD player
  • Private plunge pool

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 20 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 13 are not allowed at this adults-only property. All guests 13 and older are welcome.
  • Rollaway/extra beds are available for USD 136.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 13.21 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 35 to 50 per person
  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 136.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • This is an adults-only property and guests under 13 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riviera Maya Viceroy
Viceroy Maya
Viceroy Maya Riviera
Viceroy Riviera
Viceroy Riviera Maya
Viceroy Riviera Maya Hotel
Viceroy Riviera Maya Hotel Playa del Carmen
Viceroy Riviera Maya Playa del Carmen
Tides Riviera Maya Hotel
Tides Riviera Maya Resort
Viceroy Riviera Maya Playa Del Carmen, Mexico
Viceroy Riviera Maya Resort Playa del Carmen
Viceroy Riviera Maya Resort
Tides Riviera Maya Resort
Ikal Del Mar
Tides Riviera Maya Hotel
Viceroy Riviera Maya Playa Del Carmen

Frequently asked questions

How close is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only to the airport?

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is 26 mi (262-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only on Jul 3, 2026 start from $677, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have an airport shuttle?

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offers an airport shuttle 24 hours a day, on request, for a charge of USD 348 per vehicle, roundtrip.

How close is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only offer free breakfast?

Free breakfast isn’t provided at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only, but continental breakfast is offered for a fee of between USD 35 and 50 per person. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

No, there is no casino at this hotel, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only?

Free parking is not available at this hotel. Valet parking is available for USD 8 per day.

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have a pool?

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only features an outdoor pool.

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have a restaurant?

There are 2 onsite restaurants, offering options like Mexican cuisine, a beachfront location, and ocean views.

Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have a spa?

Pamper yourself with a day at Wayak Spa, where you can enjoy body treatments, mani/pedis, and body scrubs.

How close is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only to downtown Playa del Carmen?

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is 3.6 mi away from Playa del Carmen.

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 416 reviews
Rating 8 - Good. 50 out of 416 reviews
Rating 6 - Okay. 12 out of 416 reviews
Rating 4 - Poor. 10 out of 416 reviews
Rating 2 - Terrible. 8 out of 416 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to the Yucatan Peninsula many times and this small resort is the best I have experienced. If you are looking for a relaxing time, no loud music, kids or loud adults, this is your place. My sisters and I travel to Mexico each year together and although this is more of a couple's retreat, we thoroughly enjoyed our stay. They accommodated a third party in the room with an actual bed, and not just a cot or sofa. The villas were perfectly attenuated and the spa experience was one of the best we've had. The food was very good and service was impeccable. We will be back, if they'll have us :)
Outside Shower in the garden of Villa
View of ocean from the pool
Painted a memory for our sister trip - the resort has a grove supplied with art supplies and canvases for guests to paint if they want
Private patio at Villa with heated pool
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Anthony thomas

Liked: Cleanliness, amenities, property conditions & facilities
beautiful, spacious room with all amenities in jungle setting, friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Anant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Kenneth

Great property
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

elissa

Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful and the service is exceptional. The whole staff made a huge effort during my stay to make sure enjoyed my stay and had every I needed.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Agatha

Excellent hope
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Nice birthday gesture. No cake or song. :)
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing staff!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort. So relaxing. Staff was unbelievable and so nice. Food, amazing.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and remote
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for some R&R !!! Very Recommended!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, relaxing and excellent staff
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had an outstanding stay at the Viceroy in Riveria Maya...incredible service at the highest level, quiet, peaceful and was the perfect place to unwind. I have traveled around the world and have stayed at all of the top resorts, including the Four Seasons, Auberge, Ritz Carlton, The Peninsula, Ranch at Rock Creek, etc. I cannot say enough about the staff and how they made us feel. Their outlook on life and how they love this property is something that I have never witnessed before. Unfortunately they are closing end of April 2026 for a full remodel and will not be opening again until spring of 2027. I highly recommend getting there before they close!
Morning Sunrise
Pathway through the jungle...stunning!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

jeanne Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa was beautiful and the staff was so friendly.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the nicest and most accommodating hotels i’ve ever stayed at.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
clean, beautiful, and the service is amazing. Every worker went above and beyond
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberto and Karina were the best, they made our vow renewal special.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Linda I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villas are a dream and the walk path to the pool with access to the beach is just a dream.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. The staff was fantastic!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was EXCELLENT. We arrived to Cancún realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend!
Stayed 3 nights in May 2025
Verified

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place out of the busy city

This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff set the viceroy apart. Beach front location.
Stayed 4 nights in Jan 2024

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