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 St. Catharines •1 Room
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Stone Mill Inn

3.5-star property
271 Merritt Street, St. Catharines, ON 1-855-201-7819

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3.6 out of 5
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Hotel Description

3.5-star spa hotel near The Pen Centre

In St. Catharines

Your stay at this Merritton hotel places you within 3 miles (5 km) of The Pen Centre and Welland Canal Lock 7. FirstOntario Performing Arts Centre and Brock University are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa and a restaurant are featured at this traditional hotel. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 34 guestrooms also offer free WiFi and plasma TVs with cable channels. Other amenities include pillowtop beds, coffee/tea makers, and free local calls.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Oct 3 - Oct 4

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Jacuzzi Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

2-Storey Loft Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Suite, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stone Mill Inn ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Stone Mill Inn

Everyone (5)
2 out of 5

Abt. 20 min. to falls. Free prkng. when available.

Pros: The bed would have been comfortable if the noise from the air was not keeping us up.
Cons: Someone on duty later than 6 p.m. & earlier than 9 a.m. Barrier around air units to shield noise. Temporary suction soap dishes till order comes in.
Location: Location was 20 minutes to falls. Vineyard nearby if your interested in wine tasting. Shopping mall was 10 minutes away.
We requested a quiet room, away from any noise. Both reservationists and receptionist told us the third floor would be quiet, away from the downstairs restaurant/bar and parking lot. When we asked about the huge air conditioning units on the roof outside our window, Karen assured us that the air was off and the units would not be working. We would have no problem with noise. When we returned late after dinner, the units were on and continued making noise all night. At the time of check in, approx. 2 p.m. there were 15 rooms still available. She could have easily moved us to a quieter room. The bathroom light went out after our return from dinner and there was no on-site help from 6 P.M. Until 9 A.M. There was an emergency number but this was not a matter of life or death just very inconvenient shaving or putting on make up in the dark. There was no soap rack in shower. Soap kept falling. Was told they were on order but they never came in? We had a strong feeling when they saw the rate we received through you, the room location was not going to be in one of their better/quiet locations, especially since 15 rooms were still open.

Posted by , from Pittsburgh, Pa on Oct 23, 2015

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Comment from Hotel Management

Oct 24, 2015 by Management

We were sorry to read your night`s sleep was interrupted with noise from an outside unit. The staff on duty was correct in stating the air had been turned off however as she was on site well past 6:00, had she been made aware she would have moved you without hesitation and likely upgraded you for the inconvenience. We do hope we will have the opportunity to welcome you back and look forward to it.

2 out of 5

not good location for siteseeing

The hotel was just ok, the standard room had one high window so not much light. Only one chair so nowhere for 2 people to sit. Shower had no soap holders. The best part of hotel was the bar with good food and friendly bartenders.

Posted by , from m on Jul 29, 2015

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Comment from Hotel Management

Aug 3, 2015 by Manager

Thank you for your comments, please know we are addressing the issue of shelving in the shower areas. The building was origionally constructed in the 1800's with few modifications over the years, the windows are original which is part of the historic value. We do hope to see you back again on your next travels to the Niagara area.

5 out of 5

Posted by on Apr 30, 2021

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Comment from Hotel Management

May 11, 2021 by Gena

Hello Anonymous, Thank you so much for your positive feedback. Looking forward to welcoming you back in the future. Stay safe and healthy !

4 out of 5

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 3, 2021 by Manager

Thank you Naghmeh for the generous rating. We are pleased you enjoyed your stay with us and hope to have you visit again.

5 out of 5

Posted by on Sep 22, 2020

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Comment from Hotel Management

Sep 22, 2020 by Manager

Thank you Anonymous for the awesome rating - please know we appreciate it.

About the Stone Mill Inn

Location 271 Merritt Street, St. Catharines, ON L2T1K1

Renovations + Closures

The following facilities are closed on Christmas Day:

  • Bar/lounge
  • Dining venue
  • Full-service spa

Property Features

Stone Mill Inn offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Stone Mill Inn also features spa services, dry cleaning/laundry services, and a hair salon. Self parking is free. The property offers extended parking privileges. This 3.5-star St. Catharines hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 3 levels
  • Built in 1860
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Wedding services available
  • Beauty salon
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: St. Catharines Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Stone Mill Inn offers 34 accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. 46-inch plasma televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This St. Catharines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Johnny Rocco s Grill - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kevin Lunn Salon and Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open select days.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Union Pay; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 35.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stone Mill Inn St. Catharines
  • Stone Mill St. Catharines
  • Stone Mill Inn St. Catharines, Ontario
  • Stone Mill Inn St. Catharines Ontario
  • Stone Mill Inn Hotel
  • Stone Mill Inn St. Catharines
  • Stone Mill Inn Hotel St. Catharines

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.