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Hotel Hayden

Property class: 4
4-star hotel near 5th Avenue

Choose dates to view prices

Photo gallery for Hotel Hayden

A modern hotel lobby with a reception desk, green sofas, a coffee table, and a decorative chandelier.
A gym with treadmills, elliptical machines, and a mirrored wall.
A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.
A hotel room with a bed, a white sofa, a desk, and a red carpet.
A modern building entrance with glass doors, potted plants, and umbrellas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 King Bed (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Double Double

7.4 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed

7.4 out of 10
Good
(134 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a coffee machine, and a view of buildings through the window.

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

A modern hotel room with a large bed, a sofa, a coffee table, and a view of the cityscape through large windows.

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk with a lamp, a window with curtains, and a city view.

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Empire State Building and Macy's are also within half a mile (1 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪The Wilson - ‬4 min walk

About this property

Hotel Hayden

4-star hotel near 5th Avenue
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Nov 22 - Nov 23
Total with taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
The following facilities are closed on Friday and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

How close is Hotel Hayden to the airport?

Hotel Hayden is 10.1 mi (31-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hayden?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on Oct 25, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hayden have an airport shuttle?

Airport shuttle services are not available at Hotel Hayden.

How close is Hotel Hayden to the beach?

This hotel is 19.2 mi (50-min drive) from Coney Island Beach.

Does Hotel Hayden offer free breakfast?

Hotel Hayden offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Hayden?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Hotel Hayden?

Free parking is not available at this hotel. Self parking is available for USD 50 per night.

Does Hotel Hayden have a pool?

Hotel Hayden does not have a pool.

Does Hotel Hayden have a spa?

There are no spa services available at this hotel.

How close is Hotel Hayden to downtown New York?

Hotel Hayden is 2.5 mi away from New York.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 342 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 210 out of 1007 reviews
Rating 4 - Poor. 101 out of 1007 reviews
Rating 2 - Terrible. 124 out of 1007 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
It was great location, friendly staff.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!! Great location!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was a great value. Very friendly staff. Breakfast was lack luster and the gym was out of commission (which I didn’t learn until after checking in), but all in all I’d recommend based on the rooms and cleanliness.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Great location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tyler was super sweet along with the other ladies in the front and the door guy! Will be returning soon. Prime location
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay there a week and 5day with our air-condition room are hot after fix still not cool price are cheap for a week great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, great location and grate value for money only thing they could improve was a hot breakfast as this would have been the cherry on top, many thanks Hayden team ❤️
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Decent for the price, and only a short walk to Penn Station.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Hayden , its was a nice hotel good enough for a good night sleep after walking 20k steps a day. The hotel is close to the subway station and Madison square garden it was easy to get around. Will book again in the future
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay thank you … the service and staff was very welcoming
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Outdated hotel that needs a lot of work, the staff were great and helpful, the room was old needs updating badly, the bed was not comfortable at all and squeaks with every move ( very old ) the shower had no door so the bathroom floor would be wet when done showering, on the positive side is its in the middle of everything so the location is great.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

All good. My husband traveled and all was positive. No details.
Stayed 8 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ok but the rooms need help. The bed was broken and our view was that of a hotel. Breakfast was awful and provide almost nothing.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. Clean environment and responsive staff all at a reqsonable price.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Clean and friendly small and cozy rooms.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Perfectly fine mid level hotel. Only gripe was a bit of a bleach smell in the room. Included continental breakfast was simple but a nice perk.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Disliked: Cleanliness, amenities, property conditions & facilities
Air condition is not working it hot in the room phone is not working but overall I like the price for one week is work for me and location is great. I hope they fix the air-condition.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay. We had one issue where the AC went out and asked the front desk early in the morning to send an engineer, and had to ask again at 10PM but it was ultimately resolved. Otherwise 5/5 stars.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. It's in the lovely "flower market" area, and stepping out each morning to the beautiful flowers was really nice! One of the main subway lines has a station about a 5 minute walk. The room was very clean, the staff was very helpful and friendly. I was able to drop off my luggage well before check-in, and also at the end of my stay until I was done with my business in the city. The breakfast is continental style: pastries, fruit, coffee / tea.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This property is a bit worn but very comfortable. Comfy bed with nice linens, clean, air worked fine, nice staff. Breakfast bar and decent coffee in the rooms. The restaurant/bar is closed for renovation which was disappointing. The location is great. It is on the lower end of expensive for Midtown NYC. I would stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Friendly staff. Gym is tiny and breakfast limited, but would stay again.
Stayed 1 night in Mar 2026