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Best Western Plus Lamplighter Inn & Conference Centre

3.0 star property
Family-friendly stay near Budweiser Gardens

Choose dates to view prices

Photo gallery for Best Western Plus Lamplighter Inn & Conference Centre

Indoor pool, sun loungers
Garden
Property amenity
Lounge
Suite, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
591 Wellington Rd S., London, ON, N6C 4R3
  • Place, Parkwood Hospital
    ‪5 min walk‬
  • Place, Victoria Hospital
    ‪14 min walk‬
  • Place, White Oaks Mall
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(46 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

8.6 out of 10
Excellent
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.6 out of 10
Excellent
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

9.2 out of 10
Wonderful
(11 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

9.0 out of 10
Wonderful
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

7.2 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

9.0 out of 10
Wonderful
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

9.2 out of 10
Wonderful
(7 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Separate Living Room, Microwave And Refrigerator

  • Sleeps 4

1 Queen Bed, Non-Smoking, Small Room, Patio, Microwave And Refrigerator

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Separate Living Room, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Suite-1 Queen Bed, Non-Smoking, Larger Room, Murphy Bed Only, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Patio, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Atrium View, Microwave And Refrigerator, Separate Shower, Bathtub

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Patio, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Balcony, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Work Desk, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, South Wing, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, North Wing, One Person Jetted Tub, Microwave And Refrigerator, Wi-Fi, Separate Shower

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Sofabed, One Person Jetted Tub, Patio, Atrium View, Microwave And Refrigerator

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Person Jetted Tub, Separate Living Room, Microwave And Refrigerator, Separate Shower, One And A Half Bathrooms

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, One Person Jetted Tub, Balcony, Atrium View, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, West Wing, Balcony, Atrium View, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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About the neighborhood

London

Westminster stay.Within a 15-minute walk of this Westminster hotel, you'll find Parkwood Hospital and Westminster Ponds. Victoria Hospital and Landmark Cinemas 8 London are also within 2 miles (3 km).

What's nearby

  • Parkwood Hospital - 5 min walk - 0.3 miles
  • Westminster Ponds - 10 min walk - 0.5 miles
  • Victoria Hospital - 14 min walk - 0.8 miles
  • Earl Nichols Arena - 7 min drive - 1.6 miles
  • White Oaks Mall - 7 min drive - 1.8 miles

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Mandarin Buffet - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Dawghouse Pub & Eatery - ‬6 min walk
  • ‪Tim Hortons - ‬15 min walk

About this property

Best Western Plus Lamplighter Inn & Conference Centre

Family-friendly stay near Budweiser Gardens
As a guest of Best Western Plus Lamplighter Inn & Conference Centre, you'll find an indoor pool, a waterslide, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square meters) and includes conference space. A vending machine, an arcade/game room, and a garden are also featured at the family-friendly Best Western Plus Lamplighter Inn & Conference Centre. Self parking is free.

This London hotel is smoke free.

  • 172 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 19999 sq ft of conference space
  • 1858 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Lamplighter Inn & Conference Centre offers 172 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Lamplighter Inn
BEST WESTERN PLUS Lamplighter
BEST WESTERN PLUS Lamplighter Inn
BEST WESTERN PLUS Lamplighter Inn London
BEST WESTERN PLUS Lamplighter London
Best Western Lamplighter Hotel
Best Western Plus Lamplighter Inn Conference Centre
Plus Lamplighter & Conference
Best Western Plus Lamplighter Inn & Conference Centre Hotel
Best Western Plus Lamplighter Inn & Conference Centre London

Frequently asked questions

How close is Best Western Plus Lamplighter Inn & Conference Centre to the airport?

Best Western Plus Lamplighter Inn & Conference Centre is 8.8 mi (16-min drive) away from the London, ON (YXU-London Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Lamplighter Inn & Conference Centre?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lamplighter Inn & Conference Centre on Jan 4, 2026 start from $103.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lamplighter Inn & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Lamplighter Inn & Conference Centre.

Does Best Western Plus Lamplighter Inn & Conference Centre offer free breakfast?

Free breakfast isn’t offered at Best Western Plus Lamplighter Inn & Conference Centre, but cooked-to-order breakfast is offered for a fee of between CAD 5 and 30 for adults, CAD 5 and 30 for children. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Best Western Plus Lamplighter Inn & Conference Centre?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Lamplighter Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Lamplighter Inn & Conference Centre?

This hotel offers free self parking.

Does Best Western Plus Lamplighter Inn & Conference Centre have a pool?

Best Western Plus Lamplighter Inn & Conference Centre features an indoor pool.

Does Best Western Plus Lamplighter Inn & Conference Centre have a restaurant?

Best Western Plus Lamplighter Inn & Conference Centre is home to Shellys Tap and Grill, which features light fare.

Does Best Western Plus Lamplighter Inn & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Lamplighter Inn & Conference Centre to downtown London?

Best Western Plus Lamplighter Inn & Conference Centre is 2.4 mi away from London.

Best Western Plus Lamplighter Inn & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 922 out of 1520 reviews
Rating 8 - Good. 372 out of 1520 reviews
Rating 6 - Okay. 136 out of 1520 reviews
Rating 4 - Poor. 49 out of 1520 reviews
Rating 2 - Terrible. 41 out of 1520 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

SHELLEY, North Bay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atrium is like being in the tropics.
Stayed 3 nights in Sep 2025

4/10 Poor

Julie

Stayed 1 night in Sep 2025

10/10 Excellent

Sierra

Stayed 1 night in Sep 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was lovely and well patrolled by life guards. Restaurant was good. Staff pleasant. Food good.
Stayed 1 night in Sep 2025

10/10 Excellent

Sophat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and amazing pool we had a wonderful time
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Stayed 1 night in Sep 2025

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about our visit was amazing. There is really only one complaint, brought my grand daughter to london for the air show, shes 8, she was looking so forward to the water slide at the pool, only to find out it only runs on the weekends. Don't understand why. Other than that the place was very nice, very clean, and beautiful scenery to enjoy.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Enjoyed our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in London

Friendly staff, easy check-in, perfect for kids and excellent attached restaurant
Stayed 1 night in Sep 2025

8/10 Good

Ashley

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 1 night in Sep 2025

10/10 Excellent

Ree

Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff and the kids loved the pool
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just excellent except for Wi-Fi which did not work well. Could be due to renovations at the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to LHSC

I was in London for surgery, flown from northern Ontario. The room was spacious, clean, and just perfect for the night before and the night of my surgery. I would stay there again and make use of the fantastic pool area. The only comment was that the building is on split levels, and it's hard to navigate. Many more signs would be helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sohrab

Stayed 1 night in Aug 2025

8/10 Good

Katherine

Stayed 1 night in Sep 2025

8/10 Good

Patrick

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Life gaurd on the slide was extremely rude and took having authority way to serious.
Stayed 1 night in Sep 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Kathleen, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t know that by booking through a site I was entitled to collect points as a best western customer.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were great and were amazing as we forgot to clear our closet and they arranged to mail it back to us. The pool and water area were the main draw. The restaurant was pretty good (had dinner and breakfast there). Kids loved it but carpet and areas are older but kids did not care. Would go back.
Stayed 1 night in Sep 2025

10/10 Excellent

Hany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jacquelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good on site restaurant

The check in staff were great and we ate dinner in the on site restaurant which was very nice. Its rare these days that a mid range hotel has an on site family restaurant that serves all meals. They also offered room service. Maybe because its also a conference centre. The only disappointment was that the bathroom didn't have a bath tub and the room door opened right into the the bedroom and the vanity area was right next to the door and also included the coffee maker, coffee etc so it was a bit tight in that area.
Stayed 1 night in Sep 2025