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Best Western Plus Heritage Inn

3.0 star property
3-star hotel near Port of Houston

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Photo gallery for Best Western Plus Heritage Inn

Lobby
Exterior
Outdoor pool, open 10:00 AM to 9:00 PM, sun loungers
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Hydromassage showerhead, free toiletries, hair dryer, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Houston, TX
  • Port of Houston
    ‪6 min drive‬
  • Daikin Park
    ‪9 min drive‬
  • George R. Brown Convention Center
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Northeast Houston stay.A stay at this Northeast Houston hotel places you within 6 miles (10 km) of Port of Houston and 9 miles (15 km) of Daikin Park. Also within 9 miles (15 km) are Shell Energy Stadium and George R. Brown Convention Center.

What's nearby

  • Port of Houston - 6 min drive - 5.1 miles
  • Daikin Park - 9 min drive - 8.3 miles
  • George R. Brown Convention Center - 10 min drive - 8.7 miles
  • Toyota Center - 10 min drive - 8.9 miles
  • NRG Stadium - 20 min drive - 15.1 miles

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taquiria El Charro - ‬3 min drive
  • ‪Church's Chicken - ‬16 min walk
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Dairy Queen - ‬14 min walk

About this property

Best Western Plus Heritage Inn

3-star hotel near Port of Houston
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LED TV with premium cable/satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

How close is Best Western Plus Heritage Inn to the airport?

Best Western Plus Heritage Inn is 10.3 mi (14-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Heritage Inn?

As of Jun 5, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Inn on Jun 23, 2025 start from $78.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Heritage Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Heritage Inn.

Does Best Western Plus Heritage Inn offer free breakfast?

Best Western Plus Heritage Inn offers free buffet breakfast every day from 6 AM to 9 AM.

Is there a casino at Best Western Plus Heritage Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Heritage Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Heritage Inn?

This hotel offers free self parking.

Does Best Western Plus Heritage Inn have a pool?

Best Western Plus Heritage Inn features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Best Western Plus Heritage Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Heritage Inn to downtown Houston?

Best Western Plus Heritage Inn is 7.5 mi away from Houston.

Best Western Plus Heritage Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 319 out of 666 reviews
Rating 8 - Good. 171 out of 666 reviews
Rating 6 - Okay. 72 out of 666 reviews
Rating 4 - Poor. 43 out of 666 reviews
Rating 2 - Terrible. 61 out of 666 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Billie Joram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Chloe

Stayed 3 nights in Feb 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and accessible to major interstate. Dining nearby. Felt safe.
Stayed 1 night in Feb 2025

10/10 Excellent

Chyreesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Feb 2025

8/10 Good

Elisandro

Business traveler, Traveled with family
Everything is good
Stayed 2 nights in Feb 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best WESTERN IS USUALLY A GOOD PLACE TO STAY AND THIS ONE IS
Stayed 1 night in Feb 2025

4/10 Poor

Jiselle N

Stayed 1 night in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
i like it
Stayed 1 night in Feb 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet and clean. The parking is gated and you can feel safe staying here. Not much of a breakfast person but they did provide variety. Convenient location right off the freeway for i10 road trips.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose, Penitas

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value
Stayed 1 night in Jan 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BW in Houston-Happily Surprised

Hotel looks to be in a bad neighborhood but the facility itself was very nice and comfortable. The lady behind the desk was very friendly and even remembered my name to wish me a pleasant evening as I was walking by the front desk. The bed was very comfortable-I got a very good night's rest-something not easy to do in a strange bed
Stayed 1 night in Jan 2025

8/10 Good

Lidia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Dianna

Business traveler, Traveled with partner
Disliked: Cleanliness
Got live picture of roach in the shower.
Stayed 1 night in Jan 2025

10/10 Excellent

qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best for us
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I felt safe and comfortable during my stay. I do recommend it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2025

6/10 Okay

Cregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again if needing to watch budget

View was horrible. Room was updated except for sofa- looked dirty. Breakfast wonderful, staff so courteous. Bathroom updated loved it, parking lot was key entry felt safer.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was excellent!!
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regretful choice

I had prepaid my room.I didn't find out until checking into the hotel that the hotel does not allow you to have guest visit I chose this location because it was a Central location for my family to be able to visit me after my chemo. Treatment. At the time of my check-in. I noticed that my reservation hadn't been corrected to include my grandchild. I told the young lady at the desk my grandchild was not listed. She was very rude, said, oh well, you would need to pay $10 now per day that it should have been done at the time of my reservation. I explained that I had called to update the reservation and they told me that they had added her and no change in the cost? I was charged through my incidentals $,20 for 2 nights plus tax. Also, the last and final straw was when my daughter try to bring food to me in my room, she was not allowed to bring the food to the room, they said that they do not allow. Food in the rooms. What kind of hotel is this obviously? Not a very good one, the worst experience I've ever had in a hotel. The young lady was the rudest. Person to deal with, she cared nothing about anybody. She was obviously mad or something going on with her. When I first arrived, I tried making small talk with her she just wouldn't even pay attention. I called customer relations, but no success with them either. They said the location was individually owned and that they would look into it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Viktor, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamas

Stayed 1 night in Dec 2024