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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property
3.5-star hotel near Houston Natural Science Museum

Choose dates to view prices

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Standard Room, 1 King Bed | Room amenity
Exterior
Point of interest
Serves breakfast, lunch, and dinner

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Houston Zoo
    ‪6 min drive‬
  • MD Anderson Cancer Center
    ‪7 min drive‬
  • Toyota Center
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • City view
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

  • City view
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Houston

Greenway Plaza-Upper Kirby stay.Your stay at this Greenway Plaza-Upper Kirby hotel places you within 3 miles (5 km) of Houston Natural Science Museum and Children's Museum of Houston. Also, MD Anderson Cancer Center is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

What's nearby

  • Rice University - 5 min drive - 2.3 miles
  • Houston Zoo - 6 min drive - 3.6 miles
  • George R. Brown Convention Center - 7 min drive - 5.5 miles
  • MD Anderson Cancer Center - 7 min drive - 3.8 miles
  • Toyota Center - 7 min drive - 5.4 miles

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Dessert Gallery - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5-star hotel near Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

  • 354 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Frequently asked questions

How close is Crowne Plaza Houston Med Ctr-Galleria Area by IHG to the airport?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG is 19.7 mi (35-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Med Ctr-Galleria Area by IHG on May 11, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Houston Med Ctr-Galleria Area by IHG.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Houston Med Ctr-Galleria Area by IHG, but buffet breakfast is offered for a fee of USD 18.95 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?

Free parking is not available at this hotel. Self parking is available for USD 25.00 per day.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a pool?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Houston Med Ctr-Galleria Area by IHG to downtown Houston?

Crowne Plaza Houston Med Ctr-Galleria Area by IHG is 3.8 mi away from Houston.

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 136 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Stayed 1 night in Feb 2025

2/10 Terrible

juan

Traveled with family
Disliked: Staff & service
When stay in a hotel, the least you want is to be safe. Unfortunately hotels like this offer parking for your vehicle, charge you for tgst and its not safe at all!!! Myself and other guests gets our vehicles windows and properties broken and stolen. And the manager at the time just told us to make a police report and insurance claim. Thats it! I am very disappointed
Stayed 2 nights in Jan 2025

2/10 Terrible

Iyeshia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Carlos

Stayed 1 night in Jan 2025

6/10 Okay

Kim

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Th property is a bit outdated. However, my suite was nice. It was difficult to get hot water and heating didn’t work.
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Traveled with group
Liked: Staff & service
Hotel is outdated and its in a good location
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Stayed 2 nights in Jan 2025

10/10 Excellent

Justice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
only 2 elevators were working when there are 4
Stayed 1 night in Jan 2025

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s outdated and smells
Stayed 1 night in Jan 2025

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so great first experience

The hotel is ok not exactly what i was expecting at all. The room they put us in the AC wasn't working so it was pretty hot and when i complained they send the maintenance which took at least an hour and nothing was done because it stayed hot. I called to complain about it again an they finally agreed to change our room and the second room was better however the overall experience was not sooo great they only have two working elevators and one of the two would go out ever so often so waiting for the elevator because a thing to do. Parking is expensive and kinda sucks. The employees can also be disrespectful but just a few not all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Sana

Stayed 2 nights in Dec 2024

6/10 Okay

Sean

Business traveler
4 elevators and only 1 working, was a big issue. The lady at the front desk was nice .
Stayed 1 night in Jan 2025

8/10 Good

Bradley

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice but not perfect

Room looked just like the photo. Large clean room with plenty of outlets including USB. Both beds shared 1 nightstand. Bathroom was missing a tub stopper but otherwise nice. Our room was by the stairwell and the door was super loud whenever someone would use the stairwell, but people stopped using it around 8pm so not a big deal. We left early in the morning so not sure if it would be an issue if someone was trying to sleep in.
Stayed 1 night in Jan 2025

10/10 Excellent

Raheem

Stayed 2 nights in Dec 2024

6/10 Okay

Prince

Liked: Cleanliness, staff & service
The AC doesn’t work at all blows hot 79 degrees njso
Stayed 1 night in Jan 2025

10/10 Excellent

Danaysi

Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Stayed 1 night in Jan 2025

10/10 Excellent

Telvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Forrest

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Checked into rm 720 & had no ac. Got moved to 819, which was still warm at night (73 degrees). Reported issues to management a total of 5 times, maintenance came very late on the 2nd night & advised to wait 30 minutes before trying to turn on thermostat. Tech suggested we could get moved to another room but at this point it was after 11 pm and my son was already asleep in the room so we stayed. BIG mistake- woke up at 3:30 am to a very stagnant 75 degrees; thermostat never did work. Other guests I spoke with claimed to have similar thermostat issues. Reported issue AGAIN to manager on duty on morning of checkout - who at least was apologetic; requested and got free breakfast; bacon was SEVERELY undercooked by the way. Other issues: elevators were very shaky and overall dirty, poor water drainage in some areas of garage, water cooler in gym was empty. The room and beds were otherwise ok. But overall, the level of maintenance on this property is very poor and it’s unfortunate that I had to complain to the front desk multiple times before any action was taken. Had booked due to competitive rate & good location but hands down this was a TERRIBLE experience and one of the worst hotels I’ve ever stayed in. Do yourself a favor and go elsewhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of stay

My stay was good , i had a good nights rest, the only thing was i can hear traffic from the highway all night long. The room was very clean , the bed was very comfortable
Stayed 1 night in Dec 2024