"It's was ok , easy to find, " More
The Galleria stay
Within a 15-minute walk of this The Galleria hotel, you'll find Westheimer Rd and River Oaks District. Williams Tower and Gerald D. Hines Waterwall Park are also within half a mile (1 km).
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.
Jan 5, 2022 by Hotel Management
Natalie, thank you for your honest evaluation. We regret not meeting your expectations and apologize for the maintenance issues you encountered. We will review this appropriately and make sure we prevent such reoccurrences. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Dec 11, 2021 by Hotel Management
Amy, we are committed to providing our guests with a fulfilling stay; therefore, we appreciate you bringing these concerns to our attention. We will address your comments with the appropriate individuals, and we thank you for your patience. Sincerely, Hotel Management
Jun 21, 2020 by Hotel Management
Thank you for the wonderful feedback about your stay at Extended Stay America. We are delighted to know you had a nice time with us and that you were impressed with our ideal location. Thank you for your review. Please come back and see us again soon. Sincerely, Hotel Management
Jan 26, 2020 by Hotel Management
Thank you for posting a review of your recent stay. We are truly sorry that the cleanliness of our hotel was not up to par and that we fell short of your expectations. We want to let you know that we are already working to address the problems you mentioned. The cleanliness of our hotel is our top priority and your review lets us know where we need to refocus our efforts. We also sorry for the noise issue you experienced and regret the inconvenience it caused. Please reconsider staying with us again in the future. We would love for you to experience our hotel at its best. Sincerely, Hotel Management
Oct 17, 2019 by Hotel Management
Thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
Sep 29, 2019 by Hotel Management
Thank you for being our guest at Extended Stay America. We are glad you enjoyed your time with us and that you liked our wonderful location. We appreciate your business and look forward to your future stay. Sincerely, Hotel Management
May 1, 2019 by Hotel Management
Dear Guest, thank you for sharing your concerns with your review and for allowing us the opportunity to host your travel needs. We are so sorry we failed to provide you with the clean and comfortable accommodations you deserved. We are even sorrier your request for service was never followed through upon. We are pleased Charles stepped in to assist you and ensure a more enjoyable stay. We are glad the promised compensation was issued. It is our hope he restored your trust back in our hotel and we would like to invite you back. We promise a much improved overall experience. Thank you for being our guest. Sincerely, Hotel Management
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Houston Galleria Uptown also features coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. Self parking is free. This Houston hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Houston Galleria Uptown offers 136 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
There is no front desk at this property. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not have a front desk. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.