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The Woodlands Resort

4-star property
2301 North Millbend Drive, The Woodlands, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 19 travelocity Reviews

"Great place. The water in the pools are heated. Highly recommend. " More

By a verified traveler on Sun 17 Jan 2021

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Hotel Description

4-star family-friendly resort near Woodlands Town Center, connected to the convention center

Close to airport

Your stay at this Grogan's Mill resort places you within 3 miles (5 km) of Woodlands Town Center and Market Street. Cynthia Woods Mitchell Pavilion and Hughes Landing are also within 3 miles (5 km).

18-hole golf course

This resort features a golf course, free water park access, and a full-service spa. There's fun for all ages with a lazy river and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 5 outdoor pools and perks like free self parking and free WiFi.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 402 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Room service, premium bedding, and free bottled water are also available. Housekeeping is available on request.

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$199* Per night/room Nov 11 - Nov 12

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (First Floor Pool Walkout)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Private Access, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Woodlands Resort ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Woodlands Resort

Everyone (10) Couples (4) Family (5)
1 out of 5
It was over crowded… there was NO patio chairs or lounge chairs available… EVER. Not one. There was a dog barking in the room next to us during our whole stay. It would not shut up. All we wanted to do was relax by the pool, soak up some sun and have a nice weekend. No relaxation was had. We spent our time at the pool bar, which I might add, the staff there was amazing. They kept smiles on there face despite being over worked and the patrons I witnessed were way rude to them. But the bartenders were completely professional and so were the servers. So kudos to them they deserve a raise!! They were amazing! Not to mention the one dining experience we had in the dining hall, our glasses were filthy. To the point where the film was so thick you couldn’t see through them clearly and you could visibly see the fingerprints and our server dismissed us when we asked for new glasses. Needless to say we will not be returning. Which is a shame. We have always heard great thing about the Woodland’s resort. It was a rather “trashy” experience and I would rather not drive 3 hours for that type of experience ever again.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Sep 20, 2021 by Jessica

We apologize for the late response and your experience at our property. We thank you for your time and candid feedback. Your concerns have been addressed with the corresponding team members.

5 out of 5

Posted by on Jun 12, 2021

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5 out of 5
Great place. The water in the pools are heated. Highly recommend.

Posted by on Jan 17, 2021

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Comment from Hotel Management

Jan 19, 2021 by Guest Services

Thank you for staying with us. We are glad to hear your overall experience was enjoyable and look forward to your next visit in The Woodlands. Be well,

5 out of 5
Had a great stay. Everyone was so friendly and helpful. Pools were great and the golfing was really good. Food at The Bistro was excellent and the server was wonderful.

Posted by , from Virginia on Oct 25, 2020

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Comment from Hotel Management

Oct 31, 2020 by Guest Services

Dear Debbie Heuermann, Thank you for staying with us during your visit to the Woodlands. We are thrilled to hear your overall stay was enjoyable and look forward to welcoming you back. Be Well,

5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 31, 2020 by Guest Services

Thank you for your feedback. We are glad to hear your overall stay was enjoyable and look forward to your return visit. Be well,

1 out of 5
This place was a COVID nightmare. The five pools are crammed together. There were people packed on top of each other with no masks. All chairs were filled with no space between. There were no servers coming to people at pool and there were about 10-20 people crowded at the food area with no masks waiting for food/drink service. We immediately checked out and asked for a refund. It was a trashy, unsafe place.

Posted by on Aug 17, 2020

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Comment from Hotel Management

Aug 19, 2020 by jp

We appreciate you choosing our hotel for your visit to The Woodlands Resort. We are passionate in creating a great and memorable experience with each guest. In regard to our COVID-19 precautions. We are diligently navigating through time, and all feedback is appreciated as a valuable insight as to how we can enhance our precautions and improve our guests' experience. We would also like to clarify that we are closely following and monitoring all applicable local and federal mandates and reacting appropriately in this challenging environment. Thank you for sharing your concerns. We hope to have another opportunity to better serve you in the future.

5 out of 5
large, beautifully appointed and decorated.close to family

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 7, 2020 by dpott

Thank you for your 5 star rating and review. We are thrilled to hear that you enjoyed everything about the hotel, and will be sure to share your feedback with our teams. We appreciate you recommending The Woodlands Resort, and thank you for your feedback.

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by dpott

Thank you for your rating. We appreciate you taking the time to provide feedback from your recent stay, and hope to have another opportunity to serve you again.

5 out of 5
The people were so gracious form check in to all the associates

Posted by on Sep 18, 2019

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5 out of 5
We had a great time. Will definitely be back soom.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by dpott

Thank you for your 5 star rating and review. We are thrilled to hear that you enjoyed everything about the hotel, and will be sure to share your feedback with our teams. We appreciate you recommending The Woodlands Resort, and thank you for your feedback.

About the The Woodlands Resort

Location 2301 North Millbend Drive, The Woodlands, TX 77380

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Full-service spa
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Full-service spa
  • Restaurant
  • Bar/lounge

Property Features

The Woodlands Resort offers its guests a full-service spa, a golf course, a complimentary water park, and 5 outdoor swimming pools. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. There's an onsite business center. There are 33 meeting rooms available. A children's pool, a 24-hour health club, and a spa tub are also featured at the family-friendly The Woodlands Resort. Self parking is free. Smoking is allowed in designated areas at this 4-star The Woodlands resort.

  • 402 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 1974
  • Bar by the pool
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 10
  • Indoor tennis courts - 4
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Woodlands Resort offers 402 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request. Renovation of all guestrooms was completed in December 2014.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Woodlands Dining Room - This buffet restaurant serves breakfast and lunch.

Cool Water Cafe - This poolside café serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

The Bistro - This bistro specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Robards Steakhouse - Overlooking the golf course, this steakhouse specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, indoor tennis courts, a 24-hour health club, and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Tennis lessons on site
  • Kayaking on site
  • Boat tours nearby
  • Bicycle rentals on site
  • Sailing nearby

Spa Services

The Spa at The Woodlands has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 200 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 12 for children (approximately)
  • Valet parking fee: USD 28.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resort Woodlands
  • Woodlands Resort
  • The Woodlands Resort And Conference Center
  • The Woodlands Resort Conference Center
  • The Woodlands Hotel The Woodlands
  • The Woodlands Resort Resort
  • The Woodlands Resort The Woodlands
  • The Woodlands Resort Resort The Woodlands

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.