6/10 Okay
TiErica
Apr 1, 2025
Liked: Cleanliness, property conditions & facilities
My only problem with this property is the advertisement of a shuttle bus. I waited at the airport upon my arrival and after calling the property to request the shuttle bus and hour and 15 minutes before I called a $42 Uber to get me to the hotel. When I got to the hotel I inquired why it never arrived and she stated it was an accident on the buses route. I asked was it going to be a problem when I got ready to leave Monday 3/31 because my flight leaves at 6am. She said no just schedule the day before my departure. I said let's schedule it now this was at check in. She said ok and told me my shuttle would be here at 4:15. On my departure day I was in the lobby by 3:45am. Sat there 10 minutes before asking what time the shuttle would be there only to find out the last shuttle left at 3 am and the next one isn't until 8am and that the computer has a notation of that in red when booking shuttles and that my name was t on the list at all for shuttle service. So I had to call another $40 Uber to get me to the airport.
TiErica
Stayed 3 nights in Mar 2025