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4.4 out of 5

"check in was a lovely with a welcome drink staff very attentive food and bar service second to none " More

By a verified traveler on Mon 24 Apr 2017

Hotel Description

5-star luxury hotel near Discovery Green

City center retreat

Within a 10-minute walk of this Downtown Houston hotel, you'll find Discovery Green and Hobby Center for Performing Arts. Downtown Aquarium and House of Blues Houston are also within half a mile (1 km).

Luxury amenities

A full-service spa, a health club, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, express check-in, and valet parking. Limo/town car service, WiFi in public areas, and express check-out are also on offer.

IPads, WiFi

Boasting iPads, the 328 guestrooms also offer WiFi and 24-hour room service. Other amenities include LCD TVs, refrigerators, and coffee/tea makers.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room Oct 29 - Oct 30

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

JW Marriott Houston Downtown ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Houston Downtown

Everyone (10)
5 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 8, 2020 by General Manager

Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

5 out of 5

Posted by on Jul 22, 2020

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Comment from Hotel Management

Jul 22, 2020 by General Manager

Thank you for staying at the JW Marriott Houston Downtown and for your review! We look forward to welcoming you back soon. Warm Regards, Jelle Vandenbroucke General Manager

5 out of 5

Posted by on Dec 17, 2018

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5 out of 5
Pros: central location
Cons: nothing
check in was a lovely with a welcome drink staff very attentive food and bar service second to none

Posted by , from lake charles on Apr 24, 2017

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5 out of 5
Wonderful experience in every aspect imaginable. A+ Rating.

Posted by , from Houston on Dec 5, 2016

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3 out of 5

It's downtown but it's Marriott

Been wanting to stay here for a while now. So I took my kids after schlitterbahn. Great staff great looking rooms no doubt but I did get the "superior " room. The AC needs work hot and cold hot and cold on night not a good comfortable s The AC needs work hot and cold hot and cold on night not a good comfortable seat sleep. The reason I got the Sapir your room what I was thinking it was going to have a good view If you like looking at the alley and it's own building wall then I guess it w if you like looking at the alley and it's own building wall then that's your preference but I was hoping to get a good view on my kids. I ordered milk for my kids it never came. It was between the Marriott and the Omni or Hyatt next time I know not to Marriott. I travel for work all the time they in hotel most of the month. The room was great beside the big Piller in the middle of the room.

Posted by on Jun 20, 2016

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2 out of 5

Rooms are too tiny!!!

Stay somewhere else. Too small!!!! Other places are better.

Posted by , from ny on May 23, 2016

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5 out of 5

COMFORTABLE HOTEL

My stay was incredible, I was on the 17th floor. Very quiet, luxurious bedding, and the most awesome bathtub that u can soak in while watching tv!!! Will definitely stay here again!

Posted by on Jan 11, 2016

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4 out of 5

Wonderful hotel

Love the environment. Staff amazing. Room amazing. Started off rocky butbut served us with greatness.

Posted by on Sep 7, 2015

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5 out of 5

Awesome hotel

We had a fantastic stay at the JW. Everyone was very nice and helpful. The room was great. Loved the shower.

Posted by on Aug 18, 2015

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About the JW Marriott Houston Downtown

Location 806 Main Street, Houston, TX 77002

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

JW Marriott Houston Downtown offers its guests a full-service spa and a health club. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have WiFi for a fee. A business center and limo/town car service are available. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the luxury JW Marriott Houston Downtown. Parking is available for a fee. This 5-star Houston hotel is smoke free.

  • 1 building
  • 328 guestrooms or units
  • 23 levels
  • 3 bars or lounges
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Dining venue
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: William P. Hobby Airport (HOU) (23.4 km / 14.5 mi)
  • Train station: Houston Station (1.6 km / 1 mi)
  • Metro station: Central Station Main (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

JW Marriott Houston Downtown offers 328 air-conditioned accommodations with iPads and laptop-compatible safes. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • iPad
  • In-room dining (24 hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Main Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

Spa by JW has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 17.95 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 17.95 per stay (rates may vary)
  • Valet parking fee: USD 42 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Marriott Hotel Houston Downtown
  • JW Marriott Houston Downtown
  • JW Marriott Houston Downtown Hotel
  • JW Marriott Houston Hotel
  • Jw Marriott Houston Houston
  • JW Marriott Houston Downtown Hotel
  • JW Marriott Houston Downtown Houston
  • JW Marriott Houston Downtown Hotel Houston

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.