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4.0 out of 5

"The stay was fine, however, like most hotels, they bumped up the price for Valentine’s Day. But what was even worse, they charged $50 for their parkin ... " More

By a verified traveler on Fri 16 Feb 2024

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Hotel Description

3-star hotel near Toyota Center

Downtown Houston stay

A stay at this Downtown Houston hotel places you within half a mile (1 km) of Toyota Center and 2 miles (3 km) of Minute Maid Park. Downtown Aquarium and George R. Brown Convention Center are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Valet parking, a 24-hour business center, and a snack bar/deli are also offered.

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$123* Per night/room Mar 27 - Mar 28

Studio, 1 Queen Bed with Sofa bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Mobility Accessible, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Residence Inn by Marriott Houston Downtown/Convention Center ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Houston Downtown/Convention Center

Everyone (3) Couples (2) Family (1)
3 out of 5
The stay was fine, however, like most hotels, they bumped up the price for Valentine’s Day. But what was even worse, they charged $50 for their parking!!! The valet podium had a sign on it saying parking was $20. I called the hotel and they apologized for their parking price but said $50 isn’t a mistake. I think that is just price gouging and just plane wrong.

Posted by on Feb 16, 2024

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Comment from Hotel Management

Feb 18, 2024 by Customer Service

Alan, we appreciate you taking the time to share your feedback. We regret that your experience with our parking fee detracted from your overall stay. Availability and market rates can sometimes result in higher fees, such as during popular times like Valentine's Day. As for the discrepancy you noticed, we assure you we are looking into better ways of communicating parking costs. We hope every other aspect of your stay was pleasant, and we would love the opportunity to serve you better in the future should your travels bring you back to our hotel.

3 out of 5
Rooms are big and clean. Towels are thick. Ref just perfect size.

Posted by , from BEAUMONT on Jan 9, 2022

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Comment from Hotel Management

Jan 10, 2022 by Customer Service

Thank you for sharing this review with us, Elederna. We are pleased to know that you enjoyed our large and spacious rooms. We are also delighted that you enjoyed our thick and warm towels. We are happy to hear that your refrigerator was the perfect size for you during your time with us. We hope that we can host you again in the future for an even better experience.

5 out of 5
The hotel was very clean and spacious!

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 12, 2021 by Customer Service

Thank you for the excellent review! It's lovely you had such a pleasant experience at Residence Inn Houston Downtown/Convention Center! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

5 out of 5
Great location and activities. Valet service good. Great breakfast .

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 6, 2020 by April Medrano

Good morning, Thank you for much for taking the time to give us your feedback. This helps up enhance future stays for future guests. It was an honor to host you here at the Residence Inn! Please let us know if we can assist in any way further. Have a wonderful day!

1 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 27, 2019 by Residence Inn

Thank you for choosing Residence Inn Downtown Houston and taking a moment to share your feedback. If you would like to add more details to your review please feel free to contact us here at the property someone is always here to help.

5 out of 5
Love the studio hotel room with high ceilings. Awesome location.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 23, 2019 by AFlores

Thank you for your review! We hope you enjoyed your stay and hope to see you again should your travels bring you back to Houston!

5 out of 5

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 5, 2018 by Jen K

Thank you for your rating. We hope to see you again soon!

5 out of 5

Great place!!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Will stay there on gameday from now on. Great rooms and staff. Close to everything.

Posted by , from Houston on Nov 8, 2011

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5 out of 5

awesome

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Every thing was awesome. I always stay here when I come to Houston...

Posted by , from Madison, wi on Feb 8, 2011

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3 out of 5

The hotel was decent.

Pros: Free breakfast, Close restaurants
Cons: Noisy
The hotel was an older hotel in the heart of downtown. Overall, the hotel met my needs. The bathroom did not have a toilet paper holder and there was a hole in the wall where it was supposed to be. The bathroom appearance was run down and dirty looking. It probably was clean but just didn't look it. The breakfast, on the otherhand, was fabulous. That was one of the best breakfast self serve I have ever had at any hotel. they served all kinds of hot food items and there was quite a spread. The staff was friendly but a little slow in processing our registration.

Posted by on Feb 7, 2011

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About the Residence Inn by Marriott Houston Downtown/Convention Center

Location 904 Dallas St, Houston, TX 77002

Property Features

Residence Inn by Marriott Houston Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Residence Inn by Marriott Houston Downtown/Convention Center also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Houston hotel is smoke free.

  • 171 guestrooms or units
  • 10 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Houston Station (3.1 km / 1.9 mi)
  • Metro station: Main Street Square Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Residence Inn by Marriott Houston Downtown/Convention Center offers 171 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 25-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily. The hotel hosts a free manager's reception on select days.

Residence Inn by Marriott Houston Downtown/Convention Center has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property is professionally cleaned

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.61 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 50 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Convention Aparthotel
  • Residence Inn Convention Aparthotel Houston Downtown Center
  • Residence Inn Houston Downtown Convention Center
  • Residence Inn Houston Downtown Convention Center Aparthotel
  • Residence Inn Convention Center Aparthotel
  • Houston Residence Inn
  • Residence Inn Houston Downtown Hotel Houston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.