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Sheraton Houston Brookhollow Hotel

3.5 star property
3.5-star hotel in Lazybrook/Timbergrove

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Photo gallery for Sheraton Houston Brookhollow Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Lobby
Club Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Pet friendly
  • Pool

Explore the area

Map
3000 North Loop West Frwy, Houston, TX, 77092
  • Memorial Park
    ‪4 min drive‬
  • Memorial City Mall
    ‪10 min drive‬
  • Toyota Center
    ‪13 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

  • 274 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 Double Bed

  • 365 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Studio Suite, 1 King Bed with Sofa bed

  • 365 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 332 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 333.7 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 332 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hyatt Regency Houston/Galleria

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About the neighborhood

Houston

Lazybrook/Timbergrove stay.Your stay at this Lazybrook/Timbergrove hotel places you within 2 miles (3 km) of Karbach Brewing and Memorial Hermann Greater Heights Hospital. Also, Memorial Park is within 3 miles (5 km) and Houston Arboretum and Nature Center is within 6 miles (10 km).

What's nearby

  • Memorial Park - 4 min drive - 3.0 miles
  • Memorial City Mall - 10 min drive - 7.6 miles
  • Daikin Park - 12 min drive - 9.5 miles
  • Toyota Center - 13 min drive - 10.0 miles
  • George R. Brown Convention Center - 14 min drive - 10.2 miles

Getting around

  • Cavalcade Station - 8 min drive
  • Houston Station - 16 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪Whataburger - ‬9 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬11 min walk
  • ‪Magnol French Baking - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬7 min walk
  • ‪Demeris Barbecue - ‬9 min walk

About this property

Sheraton Houston Brookhollow Hotel

3.5-star hotel in Lazybrook/Timbergrove
Sheraton Houston Brookhollow Hotel offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 17 meeting rooms, and coworking spaces are available. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Houston Brookhollow Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Houston hotel.

  • 382 guestrooms or units
  • 10 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1979
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Sheraton Houston Brookhollow Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Korean, Spanish

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Exterior

Crowne Plaza Houston Galleria Area by IHG

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  • Pet friendly
  • Parking included
  • Free WiFi
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The price is $114
includes taxes & fees
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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from November 27 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • 0.50 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 for adults and USD 12.00 for children
  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookhollow Houston
Brookhollow Sheraton
Houston Sheraton
Sheraton Brookhollow
Sheraton Brookhollow Hotel
Sheraton Brookhollow Hotel Houston
Sheraton Brookhollow Houston
Sheraton Houston
Sheraton Houston Brookhollow
Sheraton Houston Brookhollow Hotel
Sheraton Houston Brookhollow Motel

Frequently asked questions

How close is Sheraton Houston Brookhollow Hotel to the airport?

Sheraton Houston Brookhollow Hotel is 23 mi (33-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Houston Brookhollow Hotel?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Sheraton Houston Brookhollow Hotel on May 11, 2025 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Houston Brookhollow Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Houston Brookhollow Hotel.

Does Sheraton Houston Brookhollow Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Houston Brookhollow Hotel, but buffet breakfast is offered for a fee of USD 20.00 for adults and USD 12.00 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Sheraton Houston Brookhollow Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Houston Brookhollow Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Houston Brookhollow Hotel?

This hotel offers free self parking.

Does Sheraton Houston Brookhollow Hotel have a pool?

Sheraton Houston Brookhollow Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Sheraton Houston Brookhollow Hotel have a restaurant?

Sheraton Houston Brookhollow Hotel is home to Ella's Table Restaurant, which features happy hour and light fare.

Does Sheraton Houston Brookhollow Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Houston Brookhollow Hotel to downtown Houston?

Sheraton Houston Brookhollow Hotel is 6 mi away from Houston.

Sheraton Houston Brookhollow Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

GEORGE

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Too old
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what it appears

The stay served its purpose, but overall this hotel did not look anything like its pictures online. It is very dated and there was hair in our tub. The air conditioner did not work well either.
Stayed 1 night in Jan 2025

10/10 Excellent

Oliver

Stayed 1 night in Jan 2025

10/10 Excellent

Bree

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious. I wish we would have had a fridge but the AC worked GREAT and that’s the most important thing for us. We live in Tx
Stayed 3 nights in Jan 2025

4/10 Poor

Karin, Pewaukee

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Liz, magnolia

Liked: Cleanliness, staff & service, property conditions & facilities
Northan provided excellent service very professional!!!!!! Absolutely the best!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Patricia

Liked: Staff & service
Is a good old hotel , need more atention on cleaning the room specially the floor of the bathrooms
Stayed 2 nights in Dec 2024

8/10 Good

Liang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff! Older building and carpet but room was clean and comfortable. Had a nice vie of the city.
Stayed 1 night in Dec 2024

8/10 Good

Paul, orlando

Stayed 1 night in Dec 2024

4/10 Poor

Ana

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel carpets smell like a dusty moldy place. My room's hot water knob for the sink did turn on, very stiff. The paint was peeling in the restroom, the tub was stained from a previous floor mat and had black spots from the pattern. The TV are so outdated, the pillows ate flat and the comforter and mattress were poor.
Stayed 1 night in Dec 2024

8/10 Good

Gabriela

Business traveler, Traveled with partner
Liked: Cleanliness
N/A
Stayed 1 night in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great location
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel T

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked with this hotel extremely concerned after reading the reviews. The location was too perfect to pass up, the Sheraton Brookhollow is located .8 of a mile from my daughter's home. Check in was easy, and efficient...they made me feel welcomed, they even let me check in a couple hours early! They furnished my room with the roll in cot and sizable refrigerator. Although the room is a bit dated, as is the hotel (I think then 'S' in Sheraton is cracked) This hotel has 'great bones' and apparently excellent management. Every aspect of my stay was above average service! The only real caveat: the hot tub was cold. The pool was warm, but when I went down at 9pm to relax in the hot tub it was cold. Disappointing. Another room for improvement is the coffee break area. They set it up on this tiny table and there should be a container of milk and a container of cream. Put it on a bigger table. Refresh it often. A few times I came down at 8:15-8:30 and it was empty and the area was wrecked. Even after I let the front desk know about it, the lady just cleaned it up and put it away. On the weekends it's even worse, you have to go into the restaurant and make your coffee in there. Even in there, it's those BS creamer cups, and you have to crack open like 10 of those just to get your coffee mediocre. Please management, fix your coffee problem, because coffee is a big deal to practically every guest. There should also be an area describing the history of the hotel,

10/10 Excellent

IBRAHIM, Irving

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Stayed 1 night in Dec 2024

8/10 Good

son

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sadiq

Disliked: Cleanliness, property conditions & facilities
old
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024