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Omni Houston Hotel

4.5-star property
4 Riverway, Houston, TX 1-855-201-7819
4.6 out of 5
Wonderful!
See all 16 travelocity Reviews

"Need to ask at checkin for Wi-Fi credentials so that in-room access is a little smoother " More

By a verified traveler on Sun 30 Apr 2023

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Hotel Description

4-star spa aparthotel near Memorial Park

Greater Uptown stay

With a stay at this Greater Uptown aparthotel, you'll be within half a mile (1 km) of Memorial Park and 2 miles (3 km) of Houston Arboretum and Nature Center. Uptown Park is within 2 miles (3 km) and Minute Maid Park is within 9 miles (15 km).

Full-service spa, dining

A full-service spa, a nightclub, and 2 outdoor pools are all featured at this smoke-free aparthotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at one of the 3 bars/lounges and enjoy perks like a free area shuttle.

WiFi, LCD TVs

The 378 apartments feature WiFi, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include minibars, room service, and premium bedding.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$170* Per night/room Oct 6 - Oct 7

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Pool View (Signature)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds (Signature)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds (Kids Sensory Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Accessible (Signature Room, Roll-In-Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Houston Hotel ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Houston Hotel

Everyone (10) Couples (3) Family (3)
5 out of 5

Posted by on Jul 3, 2023

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Comment from Hotel Management

Jul 23, 2023 by Anthony L.

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Need to ask at checkin for Wi-Fi credentials so that in-room access is a little smoother

Posted by , from houston on Apr 30, 2023

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Comment from Hotel Management

Apr 30, 2023 by Stacy Mei

Dear GEORGE,Thank you for your valued feedback. It will only help us improve our services to better serve you. We hope you may give us another opportunity in the future and wholeheartedly await your return! Thank you, Stacy Mei, Front Office Manager

5 out of 5
Very nice location, excellent quality.

Posted by , from Odessa on Apr 2, 2023

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Comment from Hotel Management

Apr 3, 2023 by Anthony L.

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very comfortable and quiet room. We enjoyed dining at the cafe.

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 8, 2023 by Anthony L.

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Everything met or exceeded my exceptions

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 4, 2022 by Jana

We are very glad that we provided you a memorable experience. Please come back on your next trip to Houston!

5 out of 5

Posted by on Feb 28, 2021

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Comment from Hotel Management

Mar 15, 2021 by M.Law

Good afternoon, Thank you for staying at the Omni Houston Hotel. We do appreciate you taking the time to complete the survey. We hope to welcome you again in the future. Sincerely, M.Law

5 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 1, 2020 by Omni Houston Hotel

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

3 out of 5
It was neat. Staff was helpful but for this one melancholic lady, was her name Ronda ? Shonda? Idk but she was a complete drag to interact with. However for a luxury hotel this place was very outdated. Small showers/tubs. Old electronics (tv and phones were def outdated) while they took plenty care to upgrade the exterior and public areas, (beautiful pool and lobby) remodeling should seriously be considered. I wont be staying at Omni again, it wasn't even worth the discounted rate.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by TAdame

Thank you for the opportunity for sharing your experience with us. We apologize for the challenges encountered. We hope to have a new opportunity to see you in the near future.

3 out of 5
I arrived and had to wait 2 hours for my room. First 2 people I spoke to did not help me. I had to be somewhere very important so after waiting 2 hours I asked another very polite lady if I could just get my key so I could come back afterwards to a made up room. She told me my room still wasn’t ready and without me asking she put into another room. Frustrating but one good employee made it better.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We apologize for not meeting all your expectations. We hope to have a new opportunity of welcoming you back to the Omni Houston Hotel the next time travels bring you this way.

5 out of 5
Everyone that works at the Omni was really friendly and always acknowledged my family and I with a friendly greeting. The front desk was super helpful when an incident occurred at the pool. I couldn't have asked for a more "family friendly" atmosphere and a more helpful and kind staff. Our stay was fantastic!

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 26, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

About the Omni Houston Hotel

Location 4 Riverway, Houston, TX 77056

Property Features

Omni Houston Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this aparthotel measures 32000 square feet (2973 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Omni Houston Hotel. A free area shuttle within 3 miles is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Houston aparthotel is smoke free.

  • 1 building
  • 378 guestrooms or units
  • 11 levels
  • 3 bars or lounges
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Built in 1981
  • Nightclub
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Omni Houston Hotel offers 378 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Birdies - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Reserve - This lobby lounge serves dinner only. Open select days.

Moonshot the Waterside Ba - Onsite bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash.

Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 29 per night (in/out privileges)
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 5 per night
  • In-room microwave fee: USD 5 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Houston Omni
  • Hotel Omni Houston
  • Houston Hotel Omni
  • Houston Omni
  • Houston Omni Hotel
  • Omni Hotel Houston
  • Omni Houston
  • Omni Houston Hotel
  • Omni Houston Hotel Houston
  • Omni Houston Hotel Aparthotel
  • Omni Houston Hotel Aparthotel Houston

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.