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4.1 out of 5

"We noticed a urine odor in our hotel room. A hotel of this class should not allow pets who can urinate or defecate in hotel rooms. " More

By a verified traveler on Tue 05 Jul 2016

Hotel Description

4.5-star luxury hotel near Houston Arboretum and Nature Center

In shopping district

Your stay at this Uptown hotel places you within 2 miles (3 km) of Houston Arboretum and Nature Center and Uptown Park. Memorial Park is within 2 miles (3 km) and Minute Maid Park is within 9 miles (15 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and 2 restaurants. Traveling on business? Take advantage of the 24-hour business center, laundry service, and valet parking. Enjoy the 2 outdoor pools and perks like a free area shuttle.

WiFi, LCD TVs

The 378 guestrooms have LCD TVs with satellite channels and offer WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and coffee/tea makers.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$99 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Pool View (Signature)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds (Signature)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds (Kids Sensory Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Omni Houston Hotel ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Omni Houston Hotel

Everyone (3) Family (2)
5 out of 5

Posted by on Jun 23, 2019

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5 out of 5

Posted by on May 23, 2019

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Comment from Hotel Management

May 24, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

5 out of 5
Loved the location! Easy access to everything! The staff was very friendly.

Posted by , from Arlington, us on Feb 10, 2019

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Comment from Hotel Management

Feb 14, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

4 out of 5

Pets are allowed in the hotel

Pros: Beautiful grounds, lobby and facilities
Cons: Do not allow pets.
Location: Best part of Houston. Galleria area.
We noticed a urine odor in our hotel room. A hotel of this class should not allow pets who can urinate or defecate in hotel rooms.

Posted by on Jul 5, 2016

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1 out of 5

Unacceptable

Wow... I don't usually review hotels until I finish my stay, but after 5 minuets here I don't think this place has any chance to recover.  I have never had a hotel book me a room on a floor in the middle of extensive renovation, but would never guess the first to do so would be the Omni. Outside of our room looks like a construction area. The halls and room smell like paint, and I swear if the AC doesn't stop rattling I'm going to go insane. I wouldn't expect this kind of experience from a Days Inn.  I suppose it would be a good way to make a quick buck off of some unsuspecting guests from out of town in the days prior to the Internet, but these days this kind of move isn't even good for your bottom line.  Fail on all fronts!

Posted by , from Austin, TX on Aug 10, 2013

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5 out of 5

Welcoming staff, amazingly comfortable bed, excellent all around.

Pros: Close restaurants, Quiet
The hotel was wonderful, from the staff to the cleanliness and comfort of the room. The added plus was the Noe restaurant - wonderful food and courteous staff. And the head of the valet service was very helpful and nice!

Posted by , from Ridgeway, SC on Nov 9, 2012

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5 out of 5

Great Service from all aspect of the hotel!

Pros: Free Internet
Great service from front desk to room service. The rooms were very clean and comfortable. The service from everyone was outstanding. A must to recommend and a hotel to return to when I'm back in Houston.

Posted by , from San Francisco, California on Jun 22, 2012

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4 out of 5

A Nice Stay

I had a nice stay. I especially liked that the bar was in the hotel so no driving needed. It's a good place to stay.

Posted by , from Leesville, LA, USA on Nov 16, 2011

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2 out of 5

Property stolen from room

Cons: property stolen
My IPOD was stolen from my room. Still waiting for final resolution. Hotel security said he "would give me the benefit of the doubt." Never received incident report as requested. Only compensation was a cup of coffee. Didn't even offer to comp parking. Never stay at another omni and will tell my company to boycott

Posted by , from washington dc on May 30, 2011

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5 out of 5

Amazing Hotel

Pros: Quiet
Cons: no free parking, weak in-room internet service
This is one of the nicest hotels in Houston. You can't go wrong staying here. It's in a great location, the rooms are beautiful and large, the staff were very friendly, the pools are beautiful, and they have a good nice fitness center.

Posted by , from Tampa, FL on Feb 3, 2011

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About the Omni Houston Hotel

Location 4 Riverway, Houston, TX 77056

Property Features

Omni Houston Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A nightclub, spa services, and a terrace are also featured at the luxury Omni Houston Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Houston hotel.

  • 1 building
  • 378 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Built in 1981
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (29 km / 18 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Omni Houston Hotel offers 378 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Birdies - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

LaReserve Whiskey Lounge - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Mokara Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 24 per night (in/out privileges)
  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 15 per night
  • In-room microwave fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Houston Omni
  • Hotel Omni Houston
  • Houston Hotel Omni
  • Houston Omni
  • Houston Omni Hotel
  • Omni Hotel Houston
  • Omni Houston
  • Omni Houston Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.