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4.4 out of 5

"It was neat. Staff was helpful but for this one melancholic lady, was her name Ronda ? Shonda? Idk but she was a complete drag to interact with. Howev ... " More

By a verified traveler on Mon 05 Aug 2019

Hotel Description

4.5-star luxury hotel near Houston Arboretum and Nature Center

In shopping district

Your stay at this Uptown hotel places you within 2 miles (3 km) of Houston Arboretum and Nature Center and Uptown Park. Memorial Park is within 2 miles (3 km) and Minute Maid Park is within 9 miles (15 km).

Luxury amenities

This luxury hotel features a full-service spa, a nightclub, and 2 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 2 outdoor pools and perks like a free area shuttle.

WiFi, LCD TVs

The 378 guestrooms feature 24-hour room service, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include WiFi, minibars, and premium bedding.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$112* Per night/room Aug 1 - Aug 2

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed, Pool View (Signature)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Queen Beds (Signature)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds (Kids Sensory Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Omni Houston Hotel ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Houston Hotel

Everyone (6) Couples (2) Family (2)
5 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 1, 2020 by Omni Houston Hotel

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

3 out of 5
It was neat. Staff was helpful but for this one melancholic lady, was her name Ronda ? Shonda? Idk but she was a complete drag to interact with. However for a luxury hotel this place was very outdated. Small showers/tubs. Old electronics (tv and phones were def outdated) while they took plenty care to upgrade the exterior and public areas, (beautiful pool and lobby) remodeling should seriously be considered. I wont be staying at Omni again, it wasn't even worth the discounted rate.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 7, 2019 by TAdame

Thank you for the opportunity for sharing your experience with us. We apologize for the challenges encountered. We hope to have a new opportunity to see you in the near future.

3 out of 5
I arrived and had to wait 2 hours for my room. First 2 people I spoke to did not help me. I had to be somewhere very important so after waiting 2 hours I asked another very polite lady if I could just get my key so I could come back afterwards to a made up room. She told me my room still wasn’t ready and without me asking she put into another room. Frustrating but one good employee made it better.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We apologize for not meeting all your expectations. We hope to have a new opportunity of welcoming you back to the Omni Houston Hotel the next time travels bring you this way.

5 out of 5
Everyone that works at the Omni was really friendly and always acknowledged my family and I with a friendly greeting. The front desk was super helpful when an incident occurred at the pool. I couldn't have asked for a more "family friendly" atmosphere and a more helpful and kind staff. Our stay was fantastic!

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 26, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

4 out of 5
Very nice hotel. Feels remote, but in the city. Quiet, nice pool, very good room service.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

5 out of 5
Beautifully remodeled property, nice and friendly staff, good restaurants. Very clean. Will go again.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

5 out of 5

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 25, 2019 by Tadame

Thank you for sharing your experience at our property. We appreciate the opportunity. We hope to see you again in the near future.

5 out of 5

Posted by on May 23, 2019

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Comment from Hotel Management

May 24, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

5 out of 5
Loved the location! Easy access to everything! The staff was very friendly.

Posted by , from Arlington, us on Feb 10, 2019

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Comment from Hotel Management

Feb 14, 2019 by TAdame

Thank you for taking the time to share your experience related to your recent stay at our hotel. We look forward to welcoming you back to the Omni Houston Hotel the next time your travels bring you this way.

4 out of 5

Pets are allowed in the hotel

Pros: Beautiful grounds, lobby and facilities
Cons: Do not allow pets.
Location: Best part of Houston. Galleria area.
We noticed a urine odor in our hotel room. A hotel of this class should not allow pets who can urinate or defecate in hotel rooms.

Posted by on Jul 5, 2016

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About the Omni Houston Hotel

Location 4 Riverway, Houston, TX 77056

Property Features

Omni Houston Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 32000 square feet (2973 square meters) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury Omni Houston Hotel. An area shuttle within 3 mi and a shopping center shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Houston hotel.

  • 1 building
  • 378 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Built in 1981
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: William P. Hobby Airport (HOU) (30.2 km / 18.8 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Omni Houston Hotel offers 378 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Birdies - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

La Reserve - This lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Spa Services

Mokara Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 24 per night (in/out privileges)
  • Valet parking fee: USD 34 per night (in/out privileges)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 15 per night
  • In-room microwave fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Houston Omni
  • Hotel Omni Houston
  • Houston Hotel Omni
  • Houston Omni
  • Houston Omni Hotel
  • Omni Hotel Houston
  • Omni Houston
  • Omni Houston Hotel
  • Omni Houston Hotel Hotel
  • Omni Houston Hotel Houston
  • Omni Houston Hotel Hotel Houston

You should know

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.