Hotel ZaZa Houston Memorial City

4.0 star property
4-star spa hotel near Memorial City Mall

Choose dates to view prices

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Lobby
Terrace/patio
Flat-screen TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
9787 Katy Freeway, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪15 min walk‬
  • Place, CityCentre
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Standard Room, Balcony

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 371 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • City view
  • 880 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Memorial stay.A stay at this Memorial hotel places you within half a mile (1 km) of Memorial City Mall and 3 miles (5 km) of CityCentre. Town and Country Village and First Congregational Church of Houston are also within 3 miles (5 km).

What's nearby

  • Memorial City Mall - 3 min walk - 0.2 miles
  • iFLY Indoor Skydiving - Houston Memorial - 10 min walk - 0.6 miles
  • Cinemark Memorial City - 12 min walk - 0.7 miles
  • Memorial Hermann Memorial City Medical Center - 15 min walk - 0.8 miles
  • CityCentre - 2 min drive - 2.3 miles

Getting around

  • M. D. Anderson Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Sarku Japan - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Hotel ZaZa Houston Memorial City

4-star spa hotel near Memorial City Mall
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and concierge services are also featured at Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 159 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Similar properties

Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 mi
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35.89 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

How close is Hotel ZaZa Houston Memorial City to the airport?

Hotel ZaZa Houston Memorial City is 22.8 mi (46-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

Does Hotel ZaZa Houston Memorial City have an airport shuttle?

Airport shuttle services are not available at Hotel ZaZa Houston Memorial City.

Does Hotel ZaZa Houston Memorial City offer free breakfast?

Free breakfast isn’t provided at Hotel ZaZa Houston Memorial City, but full breakfast is offered for a fee of USD 25.00 per person. It's available every day from 5:30 AM to 11:00 AM.

Is there a casino at Hotel ZaZa Houston Memorial City?

No, there is no casino at this hotel.

What time is check-in at Hotel ZaZa Houston Memorial City?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hotel ZaZa Houston Memorial City?

Free parking is not available at this hotel. Valet parking is available for USD 46 per night.

Does Hotel ZaZa Houston Memorial City have a pool?

Hotel ZaZa Houston Memorial City features an outdoor pool.

Does Hotel ZaZa Houston Memorial City have a restaurant?

Yes, there is a restaurant on site.

Does Hotel ZaZa Houston Memorial City have a spa?

Pamper yourself with a day at ZaSpa, where you can enjoy massages.

How close is Hotel ZaZa Houston Memorial City to downtown Houston?

Hotel ZaZa Houston Memorial City is 10.2 mi away from Houston.

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 801 out of 1005 reviews
Rating 8 - Good. 124 out of 1005 reviews
Rating 6 - Okay. 30 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Shawna

Stayed 1 night in Jan 2026

10/10 Excellent

Horace

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service
The credit card tips do not go to the valet, and the valet is non responsive. “Oh, let’s give a tip to the owners for the mandatory valet…”.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean and comfortable. Will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best in town
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Stayed 2 nights in Nov 2025

10/10 Excellent

Arturo

Stayed 2 nights in Nov 2025

10/10 Excellent

KIMBERLY

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at spa ,front desk and restaurant
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Stayed 2 nights in Nov 2025

10/10 Excellent

Blace

Liked: Cleanliness, amenities, property conditions & facilities
Great! Ms. Watson at the front desk was amazing. She deserves a raise! Lol
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome and I really enjoyed my stay at Hotel ZaZa! I was checked in and greeted by Kelley who did an amazing job introducing me to the hotel as well as Houston for the first time! The hotel was also very clean and smelled great. Daily coffee and snacks were served by the elevator every morning which was a great way to start the day and turndown service was provided with a snack and complementary water which was a nice way to end the day. Also enjoyed the restaurant down stairs and received the best service from Alex and Krubel! Will definitely stay here the next time I am in town!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Neil

Stayed 1 night in Oct 2025

10/10 Excellent

Alton

Liked: Cleanliness, staff & service, amenities
Another wonderful stay at Zaza
Stayed 1 night in Oct 2025

10/10 Excellent

Phillip

Stayed 2 nights in Oct 2025

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
Stayed 3 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025