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4.5 out of 5

"Hotel ICON is elegant, fun, friendly, and conveniently located in the heart of downtown. The staff was always friendly and accommodating. Even thoug ... " More

By a verified traveler on Mon 06 Mar 2017

Hotel Description

4-star romantic hotel near Downtown Aquarium

City center stay

Within a 10-minute walk of this Downtown Houston hotel, you'll find Downtown Aquarium and University of Houston - Downtown. Also, Revention Music Center is within half a mile (1 km) and Minute Maid Park is within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A free area shuttle is offered as well.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 135 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include refrigerators, minibars, and room service.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$179* Per night/room Nov 15 - Nov 16

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Jetted Tub, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel ICON Autograph Collection by Marriott ratings based on 40 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel ICON Autograph Collection by Marriott

Everyone (7) Couples (2) Family (1)
5 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 19, 2019 by Front Office

Thank you so much for your review! We are so glad to hear that you enjoyed your stay with us! We hope to be able to serve you again whenever your travels bring you back to Houston!

4 out of 5
I like the history of the building. The room with jetted tub open to rest of the room was a nice touch. I do think its time for the hotel to update mattresses and since there is no pool they need to work with the other marriot in downtown to have access to their pool.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Front Office

Thank you so much for your review! We are glad to hear how you enjoyed your stay with us! We hope to be able to serve you again whenever your travels bring you back to Houston!

4 out of 5

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jul 3, 2019 by Front Office

Thank you so much for your review! We are so glad to hear that you enjoyed your stay with us. We hope to be able to serve you again on your next trip to Houston!

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Front Office

Thank you so much for your review! We are happy to hear you enjoyed your stay! We hope you come back and stay with us on your next trip to Houston!

5 out of 5
We liked the room a lot. Bathtub and showers were great. Breakfast was awesome. Staff was attentive and helpful. We’ll be back.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Front Office

Thank you so much for you review! We are glad to hear you enjoyed your stay with us! We hope to be able to serve you again on your next trip to Houston!

1 out of 5

Horrible Customer Service and Incompetent Staff

Pros: The location.
Cons: The staff, including management, needs to be competent, more caring and follow through and make sure guest needs are met.
Location: The location is in the heart of downtown which is convenient if you are doing something downtown.
We booked 2 rooms in the beginning as the Jacuzzi king room wasn't available both nights. However, we were able to upgrade and keep the Jacuzzi king room upon arrival. The Jacuzzi tub was no bigger than a regular tub and only 3 of the 6 jets were working. The next day we stripped the bed so we could be sure to get fresh linens. Since we were off to a late start, we made sure to notify the concierge standing by the check in counter to have housekeeping come. He assured us it would be taken care of. Upon a 1:30 am arrival back, housekeeping had not come. The night manager told us that no one was available now and she refused to do it herself. After two attempts, security brought us towels and 2 top sheets and a twin comforter type blanket; this for a king size bed. The manager said she couldn't refund the room do it being booked through a booking website, yet the entire room was adjusted at arrival as I previously stated. All the Mgr. would do is compliment our mandatory valet parking of $33 per night. and give us a free breakfast which tasted like powdered eggs. I had to call the booking website's customer service to get an additional adjustment. It was 5 am when it was all said and done and we had to make the bed and clean our own room at a nearly $200 per night. price! The Mgr. is the one ultimately responsible to ensure the guest have a nice stay and she should have went up and at least made the bed herself and had security watch the front desk. We should not have had to en

Posted by , from Fort Worth, Texas on Jun 15, 2017

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5 out of 5

Quiet and Relaxing, Even on a Busy Weekend

Pros: Our room was beautiful - huge windows let in the light. Loved the eclectic decor and the huge soaking tub.
Location: Tons of bars and restaurants, theater district, right on the Metro red line.
Hotel ICON is elegant, fun, friendly, and conveniently located in the heart of downtown. The staff was always friendly and accommodating. Even though we stayed on a super-busy weekend, the hotel was always quiet - no slamming doors, no kids running up and down the halls. I would recommend this hotel for anyone looking for a romantic/relaxing getaway.

Posted by , from Houston, TX on Mar 6, 2017

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5 out of 5

Classy, elegant and chic hotel-

Perfect experience! Even better than the pictures! Hotel staff was fabulous and the hospitality details abounded. We stayed in the deluxe king and it was well worth the extra money. Massive, incredible bathroom-jacuzzi, gorgeous architecture and luxurious bed and bedding. We'll be back.

Posted by , from houston on Feb 14, 2017

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5 out of 5

Hidden Gem in Downtown Houston

Location: This hotel is located in downtown Houston. There were many near by restaurants and the convention center is less than a mile a way.
This is such a fun and different hotel, not your standard "cookie cutter" Marriott or Hilton. A remodel bank building with all the grandeur of the days past. The hotel staff was great and to a person went out of their way to make our stay fun and easy. My group & I loved Elizabeth at the lobby bar and Maria in the lobby restaurant. The valet staff was wonderful. We used the hotel van to go back and forth to the convention center and we never waited more than 15 minutes for a free pick up.

Posted by , from San Diego CA on Nov 11, 2016

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5 out of 5

Great, great, great...everything was great

The hotel's architecture is stunning, the rooms (and the entire hotel for that matter) are extremely clean, the staff is very helpful and friendly, and the food is delicious! He hot breakfast buffet has a lot of variety and has different options each day, lots of options for gluten free customers. Loved this hotel, great location and great service!

Posted by , from Halifax, NS, Canada on Oct 18, 2015

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About the Hotel ICON Autograph Collection by Marriott

Location 220 Main Street, Houston, TX 77002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, spa services, and multilingual staff are also featured at the business-friendly Hotel ICON Autograph Collection by Marriott. A free area shuttle within 3 mi is available. For a fee, parking is available. This 4-star Houston hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 12 levels
  • Built in 1911
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Houston, TX (IAH-George Bush Intercontinental) (32 km / 19.9 mi)
  • Train station: Houston Station (1.1 km / 0.7 mi)
  • Metro station: Preston Station (0.2 km / 0.1 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel ICON Autograph Collection by Marriott offers 135 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Line and Lariat - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Couples treatment rooms
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 35 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.99 per person (approximately)
  • Valet parking fee: USD 37 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel ICON Autograph Collection by Marriott Hotel
  • Hotel ICON Autograph Collection Houston
  • ICON Autograph Collection
  • ICON Autograph Collection Houston
  • Hotel ICON Autograph Collection by Marriott Houston
  • Hotel ICON Autograph Collection by Marriott Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Houston-Hotels-Hotel-ICON-Autograph-Collection-by-Marriott.h988800-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.