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Hyatt Regency Houston/Galleria

4-star property
2626 Sage Road, Houston, TX 1-855-201-7819

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3.9 out of 5
Good!
See all 16 Travelocity Reviews

"Went for a short trip. Hotel is cozy, everything we needed. Pleasant staff. The shower head was very powerful, and could not be adjusted. Of note, ... " More

By a verified traveler on Wed 23 May 2018

Points Of Interest

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Hotel Description

4-star hotel near Memorial Park

In shopping district

Your stay at this The Galleria hotel places you within 3 miles (5 km) of Greenway Plaza and Lakewood Church. Westheimer Rd and Richmond Avenue are also within half a mile (1 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and perks like a free area shuttle.

Free WiFi, MP3 docks

Offering conveniences like refrigerators and coffee/tea makers, the 325 guestrooms also have free WiFi and MP3 docks. Flat-screen TVs, room service, and rainfall showerheads are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$108* Per night/room Nov 1 - Nov 2

Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regency Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Regency Executive Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Regency Houston/Galleria ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Houston/Galleria

Everyone (13) Couples (1) Business (1) Family (1)
3 out of 5
The lobby was small, too few seats and couches to sit. Café was smallish and service could have been better .

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 3, 2019 by Joanna

Thank you for taking the time to complete a guest satisfaction survey regarding your recent visit with us. Your feedback is greatly appreciated, as it assists us in our endeavor to be the best in our brand. I will be certain to share your experiences with the team; particularly your observations about the lobby being as well as the market service being slow. I am sorry we missed the mark with these things. I have shared your comments with our Food and Beverage teams to look into. I hope we have the opportunity to serve you again should your travel plans bring you back to Houston. Thank you for choosing Hyatt Regency Houston Galleria!

5 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Teisha

Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay.We greatly appreciate your positive feedback about your stay and we hope that you choose to stay with us again soon. Have a wonderful day!

5 out of 5
It was everything I expected from looking at the pictures online! The room was clean, everything was laid out nicely. They even provided the HDMI cord for us because we forgot it. Services were quick and in a timely manner.

Posted by on Apr 27, 2019

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Comment from Hotel Management

Apr 29, 2019 by Teisha

Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay. We greatly appreciate your positive feedback and hope that you choose to stay with us again soon. Have a wonderful day!

4 out of 5

Posted by on Feb 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Teisha

Thank you for choosing Hyatt Regency Houston Galleria for your most recent stay. We greatly appreciate your positive feedback and hope that you choose to stay with us again soon. Have a wonderful day

1 out of 5
Travelocity lost our reservation! We had to scramble at the last minute to find another hotel.

Posted by on Jan 31, 2019

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Comment from Hotel Management

Feb 3, 2019 by Teisha

We do sincerely apologize for the inconvenience that you experienced. We do hope that in the future we can be of more assistance in maintaining your reservation.

5 out of 5
Wonderful hotel by the Galleria. Staff was very helpful and friendly. Room was a modern classy style. Could not have picked a better hotel for my trip.

Posted by , from Fabens on Oct 9, 2018

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Comment from Hotel Management

Oct 12, 2018 by Leonardo T. Rodrigues

Hello Lilly, Thanks for your kind review! We'd love to see you back.

4 out of 5
Went for a short trip. Hotel is cozy, everything we needed. Pleasant staff. The shower head was very powerful, and could not be adjusted. Of note, a high school prom occurred during our stay, and you would have never known. Well controlled noise. Overall, good stay.

Posted by on May 23, 2018

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Comment from Hotel Management

Jul 10, 2018 by Hotel Management

Thank you for choosing our hotel and we appreciate you for taking your time and reviewing us. We look forward in welcoming you back to our hotel.

5 out of 5

Nice place

Hotel staff was awesome rooms were very clean enjoyed our stay.

Posted by , from san Antonio on Mar 12, 2018

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Comment from Hotel Management

Mar 28, 2018 by Hotel Manager

We appreciate you sharing your positive feedback. Well strive to keep it up! -SMartinez

5 out of 5

Beautiful Downtown Hotel

I was in town for a wedding. I chose this hotel because it was in the downtown area. I figured I could be close to things to do. The staff were so welcoming and accommodating. Whenever I needed something, the staff went out of their way to help. My overall stay was excellent and I would recommend this hotel to others.

Posted by , from California on Dec 26, 2017

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Comment from Hotel Management

Jan 5, 2018 by T. Gault

Marlene, We love receiving feedback like your post. We hope to see you again in the future. We are in the process of changing our menu, please come see for yourself!

4 out of 5

Location was good, hotel was clean,

Pros: Convenient location to Galleria, reasonable price, clean & updated property.
Cons: Valet Service & Front Desk. I've spent 27 yrs. "on the Road" for Work @ 45-48 weeks of the year. I have reasonable expectations. Minimal Service.
Location: Good location, except for convenient Self Parking. $ 34.00 per night ? SERIUOSLY !!!!!!
I was surprised by a $ 34.00 per night for Parking for a mid-range hotel. Also had to wait long time for Parking Valets to bring my vehicle around even when I notified front desk of my departure. Valet staff needs reorganization. No self parking was available within 2-3 blocks of hotel. Seems like a "Scam" to me.

Posted by , from Austin, TX. on Dec 16, 2016

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Comment from Hotel Management

Jan 19, 2017 by Assistant Front Office Manager

We appreciate your feedback and will certainly share your comments with our valet team.

About the Hyatt Regency Houston/Galleria

Location 2626 Sage Road, Houston, TX 77056

Property Features

Hyatt Regency Houston/Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 19000 square feet (1765 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Houston/Galleria. An area shuttle within 3.00 mi and a shopping center shuttle are free. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 325 guestrooms or units
  • 7 conference rooms
  • 19000 sq ft of conference space
  • 1765 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (26.3 km / 16.3 mi)
  • Property shuttles: Free area shuttle within 3.00 mi and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Houston/Galleria offers 325 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Lounge - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Market - This café serves breakfast, lunch, dinner, and light fare. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22 per person (approximately)
  • Valet parking fee: USD 32 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Houston Galleria Hotel
  • Hyatt Regency Houston Galleria

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.