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4.1 out of 5

"Great place to see the parade and the beautiful outside decorations on the hotel itself. " More

By a verified traveler on Sat 30 Nov 2019

Hotel Description

4-star hotel near Memorial Park

In shopping district

With a stay at this The Galleria hotel, you'll be within 3 miles (5 km) of Memorial Park and 9 miles (15 km) of Menil Collection. Toyota Center is within 9 miles (15 km) and Discovery Green is within 12 miles (20 km).

Renovated in 2016

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the 24-hour fitness center and perks like a free area shuttle.

WiFi, balconies

Offering conveniences like refrigerators and coffee/tea makers, the 448 guestrooms also have WiFi and balconies. Other amenities include wired Internet, LED TVs, and room service.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$102* Per night/room Aug 22 - Aug 23

Executive Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Houston Post Oak by the Galleria ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Houston Post Oak by the Galleria

Everyone (13) Couples (1) Family (2)
4 out of 5

Posted by on Jun 9, 2020

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Comment from Hotel Management

Jul 17, 2020 by Hotel Manager

Thank you for sharing your rating with us on your recent stay. We hope to see you again soon!

3 out of 5
Great place to see the parade and the beautiful outside decorations on the hotel itself.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Jan 7, 2020 by General Manager

Thank you for staying at the Hilton Houston Post Oak by the Galleria. We are happy you enjoyed your stay with us.

3 out of 5
Good location --------------------------------------------------------------------------------------------------------- facilities kind of tired __________________________________________________________ *********************************************************************************** staff friendly

Posted by on Apr 21, 2019

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1 out of 5

Posted by on Mar 24, 2019

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5 out of 5

Posted by on Feb 3, 2019

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5 out of 5

Posted by , from Lafayette, LA on Oct 26, 2018

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5 out of 5
Nice central location, notification of the construction out front would have been helpful but did not impact our stay very much.

Posted by , from Houston TX on Oct 1, 2018

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4 out of 5

Nice place to stay

Pros: Friendly staff
Cons: More towels and toilet paper
Location: Close to galeria
Close to galleria and my daughter place.great place in houston

Posted by on Jul 24, 2018

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4 out of 5

good location and good value

Pros: good location and good valuee
Cons: see comments above
A room with 2 beds should have 2 chairs, not just a desk chair. the HVAC control did not work. It was set on 72 and could not be changed. The shuttle service was very good. Dining room was closed but bar food was good.

Posted by on Apr 23, 2018

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5 out of 5

Hilton Post Oak

Pros: clean, up to date,
Cons: see above
Location: This hotel is within walking distance to many restaurants and some of the best shopping in the city.
One incident that was really unacceptable. We had access to the executive lounge. The one and only time we used it we arrived at 9:37PM with the absolute knowledge it closed at 10PM. We were the only people in the room with exception of one staff person. He approached us and said verbatim " you need to leave" and our response was that we didn't plan on staying that we simply wanted to get a drink and he said "you need to leave now." I told him that we knew the lounge closed at 10PM and that we would be gone within three minutes and asked why this wasn't possible. He said "because I don't want to stay, I'm ready to get out of here." So we left, mentioned it to the manager at the front desk and while they apologized,,,,,there was no real concern in their tone or comments. Otherwise the stay was great. We own a large retail business and know that you are often subject to the professionalism of ONE employee who screws it all up for a very big part of your business.

Posted by on Nov 28, 2017

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About the Hilton Houston Post Oak by the Galleria

Location 2001 Post Oak Blvd, Houston, TX 77056

Property Features

Hilton Houston Post Oak by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Houston Post Oak by the Galleria. An area shuttle within 3 mi and a shopping center shuttle are free. Parking is available for a fee. A complete renovation of Hilton Houston Post Oak by the Galleria was completed in May 2016. This 4-star Houston hotel is smoke free.

  • 448 guestrooms or units
  • 14 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: William P. Hobby Airport (HOU) (27.6 km / 17.1 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Houston Post Oak by the Galleria offers 448 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • LED television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Hilton Houston Post Oak by the Galleria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast and lunch, and also through room service

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and lunch, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 19.45 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 26.00 per day (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Houston Oak Post
  • Hilton Houston Post Oak Hotel
  • Hilton Oak Houston
  • Hilton Oak Post Houston
  • Hilton Houston Post Oak by the Galleria Hotel
  • Hilton Houston Post Oak by the Galleria Houston
  • Hilton Post Oak Hotel Houston
  • Hilton Post Oak Houston
  • Houston Post Oak
  • Post Oak Hilton Houston
  • Hilton Houston Post Oak Hotel Houston
  • Hilton Houston Post Oak by the Galleria Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.