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4.0 out of 5

"1 night's stay. Comfortable. " More

By a verified traveler on Mon 20 Sep 2021

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Hotel Description

4-star hotel near Memorial Park

In shopping district

A stay at this The Galleria hotel places you within 3 miles (5 km) of Memorial Park and 6 miles (10 km) of Menil Collection. Also within 9 miles (15 km) are Houston Zoo and Toyota Center.

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

WiFi, balconies

The 448 guestrooms offer balconies, WiFi, and wired Internet. LED TVs, coffee/tea makers, and free bottled water are also available. Housekeeping is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$134* Per night/room Jan 29 - Jan 30

Executive Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Houston Post Oak by the Galleria ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Houston Post Oak by the Galleria

Everyone (14) Couples (2) Family (8)
5 out of 5
1 night's stay. Comfortable.

Posted by , from Houston on Sep 20, 2021

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Comment from Hotel Management

Nov 5, 2021 by -Hilton Houston Post Oak

Thank you for your feedback.

5 out of 5
It was pleasant atmosphere

Posted by on Aug 16, 2021

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1 out of 5

Posted by on Aug 9, 2021

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4 out of 5
Limited help

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 21, 2021 by Manager

Thank you for your sharing your overall experience with us on your recent stay. We hope to see you again soon!

2 out of 5
Not a good experience for an expensive suite. Unfriendly staff, dirty room (wrappers found under bed and stuffed in-between couch cushions, ripped sheets, broken door handle and shower handle that fell off during shower.

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 6, 2021 by Manager

Thank you for sharing your overall experience with us during your recent stay. We have shared your concerns with the staff.

5 out of 5
It was great and in a convenient area of town that has a lot to do all around. My family and I have enjoyed our overnight stay.

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 18, 2021 by Manager

Thank you for sharing your overall experience during your recent stay with us!

4 out of 5

Posted by on Jun 9, 2020

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Comment from Hotel Management

Jul 17, 2020 by Hotel Manager

Thank you for sharing your rating with us on your recent stay. We hope to see you again soon!

3 out of 5
Great place to see the parade and the beautiful outside decorations on the hotel itself.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Jan 7, 2020 by General Manager

Thank you for staying at the Hilton Houston Post Oak by the Galleria. We are happy you enjoyed your stay with us.

3 out of 5
Good location --------------------------------------------------------------------------------------------------------- facilities kind of tired __________________________________________________________ *********************************************************************************** staff friendly

Posted by on Apr 21, 2019

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1 out of 5

Posted by on Mar 24, 2019

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About the Hilton Houston Post Oak by the Galleria

Location 2001 Post Oak Blvd, Houston, TX 77056

Property Features

Hilton Houston Post Oak by the Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Houston Post Oak by the Galleria. Parking is available for a fee. This 4-star Houston hotel is smoke free.

  • 448 guestrooms or units
  • 14 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hilton Houston Post Oak by the Galleria offers 448 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Houston hotel provides wired and wireless Internet access for a surcharge. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony
  • LED television
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM.

Hilton Houston Post Oak by the Galleria has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 28 per day (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Houston Oak Post
  • Hilton Houston Post Oak Hotel
  • Hilton Oak Houston
  • Hilton Oak Post Houston
  • Hilton Houston Post Oak by the Galleria Hotel
  • Hilton Houston Post Oak by the Galleria Houston
  • Hilton Post Oak Hotel Houston
  • Hilton Post Oak Houston
  • Houston Post Oak
  • Post Oak Hilton Houston
  • Hilton Houston Post Oak Hotel Houston
  • Hilton Houston Post Oak by the Galleria Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.