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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

Lobby sitting area
Interior
Interior
Lobby
Cocktail bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(55 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (H-Level)

Room, 1 King Bed, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (H-Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (H-Level)

Room, 2 Double Beds, Non Smoking (H-Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (H-Level)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. Daikin Park and George R. Brown Convention Center are also within 2 miles (3 km).

What's nearby

  • House of Blues Houston - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.7 miles

Getting around

  • M. D. Anderson Station - 5 min drive
  • Downtown Transit Center Station - 8 min walk
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪NUA Thai - ‬6 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬6 min walk
  • ‪Benihana - ‬7 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬5 min walk
  • ‪Starbucks - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

How close is The Whitehall Houston to the airport?

The Whitehall Houston is 11 mi (30-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Whitehall Houston?

As of Feb 15, 2026, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Feb 22, 2026 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Whitehall Houston have an airport shuttle?

Airport shuttle services are not available at The Whitehall Houston.

Does The Whitehall Houston offer free breakfast?

Free breakfast isn’t provided at The Whitehall Houston, but full breakfast is offered for a fee of USD 15 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at The Whitehall Houston?

No, there is no casino at this hotel.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Whitehall Houston?

Free parking is not available at this hotel. Valet parking is available for USD 45 per night.

Does The Whitehall Houston have a pool?

The Whitehall Houston features an outdoor pool.

Does The Whitehall Houston have a restaurant?

Yes, there is a restaurant on site.

Does The Whitehall Houston have a spa?

There are no spa services available at this hotel.

How close is The Whitehall Houston to downtown Houston?

The Whitehall Houston is 0.6 mi away from Houston.

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1231 out of 1999 reviews
Rating 8 - Good. 358 out of 1999 reviews
Rating 6 - Okay. 198 out of 1999 reviews
Rating 4 - Poor. 94 out of 1999 reviews
Rating 2 - Terrible. 118 out of 1999 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

La Shawn

Stayed 4 nights in Dec 2025

10/10 Excellent

Logan

Stayed 1 night in Nov 2025

10/10 Excellent

Hans

Stayed 1 night in Nov 2025

6/10 Okay

Tinaya

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Excellent in every aspect. Great beds too
Stayed 1 night in Nov 2025

10/10 Excellent

Horacio

Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Sean, Tinton Falls

Stayed 4 nights in Nov 2025

8/10 Good

Anita, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Nov 2025

2/10 Terrible

Adnnan

Stayed 4 nights in Oct 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the service elevator and AC was unbearable; we couldn't sleep at all. The front desk told us the service elevator would be shut off after 10am, but nope, it was on all night.
Stayed 2 nights in Nov 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Not a lot of dining options near property. Gym was ok too
Stayed 2 nights in Oct 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
The room clean and staff is ready to help.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
Staff performed well (as should be expected in an upscale hotel). Room was spacious and clean, quieter than many downtown hotels.
Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2025

10/10 Excellent

Aram

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel, this is our second stay in the same hotel. We were in business trip there
Stayed 5 nights in Sep 2025

10/10 Excellent

PAVEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great service at bar from James! Room clean place was beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Jayshawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Jerard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff and room was super clean!
Stayed 1 night in Nov 2025

4/10 Poor

Abigail

Business traveler, Traveled with partner
Liked: Property conditions & facilities
The Ac to the room wasn’t working.. the light in the restroom wasn’t working. The fridge was cooling. I was there 2 weekends ago and everything was perfect idk about this past weekend.
Stayed 1 night in Nov 2025

10/10 Excellent

Darryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff, Kelvin and Shirley, were very friendly and helpful. The room was comfortable and the shower had excellent water pressure. Close to a lot of good restaurants also.
Stayed 1 night in Nov 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay with family
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025