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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Interior
Cocktail bar
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪13 min walk‬
  • Daikin Park
    ‪20 min walk‬
  • George R. Brown Convention Center
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.0 mile
  • Rice University - 6 min drive - 5.1 miles

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪NUA Thai - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

How close is The Whitehall Houston to the airport?

The Whitehall Houston is 9.9 mi (20-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Whitehall Houston?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at The Whitehall Houston on Jul 31, 2025 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Whitehall Houston have an airport shuttle?

Airport shuttle services are not available at The Whitehall Houston.

Does The Whitehall Houston offer free breakfast?

Free breakfast isn’t provided at The Whitehall Houston, but full breakfast is offered for a fee of USD 15 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at The Whitehall Houston?

No, there is no casino at this hotel.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Whitehall Houston?

Free parking is not available at this hotel. Valet parking is available for USD 40 per night.

Does The Whitehall Houston have a pool?

The Whitehall Houston features an outdoor pool.

Does The Whitehall Houston have a restaurant?

Yes, there is a restaurant on site.

Does The Whitehall Houston have a spa?

There are no spa services available at this hotel.

How close is The Whitehall Houston to downtown Houston?

The Whitehall Houston is 0.5 mi away from Houston.

The Whitehall Houston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 963 out of 1624 reviews
Rating 8 - Good. 297 out of 1624 reviews
Rating 6 - Okay. 177 out of 1624 reviews
Rating 4 - Poor. 80 out of 1624 reviews
Rating 2 - Terrible. 107 out of 1624 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HERMINIO, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Yi

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unable to provide required service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori, sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely visit.
Stayed 1 night in Mar 2025

4/10 Poor

Emily

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was supposed to be a four star hotel but I have had better experiences at a two star hotel. The room had wall paper separating from the wall, the sink had an old mildew smell. The showers had red and black mold and the grout was stained dark which left me feeling that the hotel not only needed better cleanliness but an update. I will say the bed and the pillows were very comfortable but for the price I paid, it was not worth what we received. I’m shocked by the rating the hotel had. Maybe we just got a level of the hotel hadn’t been revamped. Honestly a bummer.
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna, Friendswood

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and wonderful staff. Everyone was friendly and they treated my out of town guests well for our wedding weekend! Definitely would recommend this hotel to anyone.
Stayed 3 nights in Apr 2025

10/10 Excellent

Florencia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 2 nights in Apr 2025

8/10 Good

Quashondra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was reasonably priced for our stay during a holiday weekend, the only down side is that the parking for the hotel is valet only. I think it should be discounted for those staying longer than a day at the hotel. Other that. I’d definitely stay here again!
Stayed 3 nights in Apr 2025

8/10 Good

Carl Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andriy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Lori

Stayed 3 nights in Apr 2025

8/10 Good

Joey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean and staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan Carlos Gamino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Carly

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Clinton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the valet parking and available shuttle to different areas in downtown Houston.
Stayed 1 night in Apr 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Lobby was immaculately clean and smelled very nice. Staff was welcoming and resourceful. The pool area was under reconstruction so beware of that if you are looking to use those amenities. Otherwise 10/10
Stayed 1 night in Apr 2025

10/10 Excellent

Keldrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location downtown close to everythjng in walking distance
Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 2 nights in Apr 2025

6/10 Okay

Ashley

Business traveler, Traveled with family
Liked: Staff & service
I like how friendly the staff was but I didn’t like the condition the room was in
Stayed 1 night in Apr 2025

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staf. Very accommodating. Area was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamerick

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Hope

Stayed 3 nights in Apr 2025