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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Cocktail bar
Lobby
Lobby sitting area
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1700 Smith St, Houston, TX, 77002
  • Place, Toyota Center
    ‪13 min walk‬
  • Place, Downtown Aquarium
    ‪17 min walk‬
  • Place, Daikin Park
    ‪20 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(43 reviews)
  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, Mobility Accessible (Wheelchair Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible (Wheelchair Accessible)

8.4 out of 10
Very good
(14 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 676 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (High Level)

Room, 1 King Bed, Non Smoking (High Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (High Level)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Non Smoking (High Level)

Double Room, Non Smoking (High Level) | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Double Room, Non Smoking (High Level)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. Daikin Park and George R. Brown Convention Center are also within 2 miles (3 km).

What's nearby

  • House of Blues Houston - 10 min walk - 0.6 miles
  • Toyota Center - 13 min walk - 0.7 miles
  • Downtown Aquarium - 17 min walk - 0.9 miles
  • Daikin Park - 20 min walk - 1.1 miles
  • George R. Brown Convention Center - 2 min drive - 1.7 miles

Getting around

  • Kinder Station - 6 min drive
  • Downtown Transit Center Station - 8 min walk
  • George Bush Intercontinental Airport (IAH) - 30 min drive

Restaurants

  • ‪NUA Thai - ‬6 min walk
  • ‪Christian's Tailgate Bar & Grill - ‬5 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬6 min walk
  • ‪Thirteen - ‬5 min walk
  • ‪Lone Star Saloon - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 miles is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

Frequently asked questions

How close is The Whitehall Houston to the airport?

The Whitehall Houston is 11 mi (30-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Whitehall Houston?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at The Whitehall Houston on May 10, 2026 start from $167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Whitehall Houston have an airport shuttle?

Airport shuttle services are not available at The Whitehall Houston.

Does The Whitehall Houston offer free breakfast?

Free breakfast isn’t provided at The Whitehall Houston, but full breakfast is offered for a fee of USD 15 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Whitehall Houston?

No, there is no casino at this hotel.

What time is check-in at The Whitehall Houston?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Whitehall Houston?

Free parking is not available at this hotel. Valet parking is available for USD 50 per night.

Does The Whitehall Houston have a pool?

The Whitehall Houston features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does The Whitehall Houston have a restaurant?

Yes, there is a restaurant on site.

Does The Whitehall Houston have a spa?

There are no spa services available at this hotel.

How close is The Whitehall Houston to downtown Houston?

The Whitehall Houston is 0.6 mi away from Houston.

The Whitehall Houston Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1332 out of 2168 reviews
Rating 8 - Good. 393 out of 2168 reviews
Rating 6 - Okay. 207 out of 2168 reviews
Rating 4 - Poor. 105 out of 2168 reviews
Rating 2 - Terrible. 131 out of 2168 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking only, so we parked in a garage about a block and a half away.
Stayed 1 night in Apr 2026

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Clean, just some wear and tear. Front desk and valet guys awesome. But very thin walls, so kinda noisy , plus street traffic annoying. Great bed and sheets. Bathroom towels top notch!!
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff was very friendly and helpful with whatever I needed.
Stayed 3 nights in Jan 2026

8/10 Good

George

Stayed 1 night in Dec 2025

8/10 Good

carla

Business traveler
Liked: Amenities, property conditions & facilities
Restroom wasn’t very clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kara, Chattanooga

Liked: Cleanliness, amenities, property conditions & facilities
The Whitehall was an amazing place to stay. My daughter doesn't live far from the hotel, so it worked out perfectly for us when we needed to meet up. Above all, the staff from the front desk to the restaurant where absolutely amazing. Everyone was so friendly and went out of their way to make sure i had what i needed and was comfortable. Considering I was there the weekend of the snow storm and they were short staffed, I would have definitely understood if they didn't meet the mark, but they did. Great job to everyone!
Stayed 1 night in Jan 2026

10/10 Excellent

Yitsy

Front desk and valet staff were great
Stayed 2 nights in Jan 2026

8/10 Good

Triege

Stayed 1 night in Jan 2026

6/10 Okay

Joseph

Business traveler
Liked: Property conditions & facilities
Room was in fair condition.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melanee Monic

Stayed 3 nights in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Only issue was the weather. Room couldn’t get up past 66 degrees.
Stayed 3 nights in Jan 2026

8/10 Good

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Tamarius

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Great hotel and staff.
Stayed 4 nights in Jan 2026

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2026

4/10 Poor

Delisyee

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms, elevators and hallways are very outdated. The only thing was updated was the lobby and that’s how they get you. Someone put a blue ink were you open the refrigerator(black) and it got over every. U can tell it was put there on purpose. It was only in that spot no other place. Rm 501 needs to be done.
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Parking is kind of a rip off but had a great time regardless
Stayed 1 night in Jan 2026

10/10 Excellent

Shantha, Houston

Stayed 1 night in Jan 2026

10/10 Excellent

Jennessa

Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Stayed 6 nights in Jan 2026

10/10 Excellent

Jacey Kay

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff who went above and beyond to accommodate me. I arrived at the property at 1:00 pm and even though my check-in time was at 3:00, they offered to check me in 2 hours early without any hesitation. They knew I was running the Houston marathon on my return date and assured me that they will accommodate an hour for a late checkout. Very professional staff and attentive to guest’s needs. Highly recommend The Whitehall Houston!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Yes! The rooms were clean and service was amazing!
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jan 2026