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4.0 out of 5

"Check in was fast and easy. We had a group and they accommodated putting our rooms close together. " More

By a verified traveler on Sun 08 Nov 2020

Hotel Description

3.5-star hotel near Kansas City Convention Center

City center stay

At this Downtown Kansas City hotel, you'll be well placed to visit Kansas City Convention Center and Municipal Auditorium, both steps away. Also, Sprint Center is within half a mile (1 km) and Union Station is within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi and a free area shuttle.

Free WiFi, comfy beds

In addition to LED TVs with cable channels, the 385 guestrooms offer free WiFi and pillowtop beds. Room service, coffee/tea makers, and free newspapers are also available.

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$114* Per night/room Dec 3 - Dec 4

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Kansas City Downtown ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Kansas City Downtown

Everyone (5) Couples (3) Family (8)
4 out of 5
Check in was fast and easy. We had a group and they accommodated putting our rooms close together.

Posted by on Nov 8, 2020

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Comment from Hotel Management

Nov 9, 2020 by WRS

Thank you so very much for your review! Love seeing that the team was able to assist with your group and ensure requests were met! Hope you had a Great weekend!

5 out of 5
Very great place to stay. Highly recommended. Clean and friendly staff

Posted by on Oct 25, 2020

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Comment from Hotel Management

Oct 26, 2020 by WRS

Good Morning and Thank you for your review! We love seeing that perfect score! Hope to see you again soon!

4 out of 5
It was very clean. Enjoyed our stay. close to everything

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 19, 2020 by WRS

Good Morning! We hope you Enjoyed your weekend! Thank you for the great review, look forward to seeing you again!

5 out of 5

Posted by on Sep 18, 2020

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Comment from Hotel Management

Sep 19, 2020 by WRS

Thank you so very much for your review! We love seeing you had a perfect stay! Hope to see you again soon!

4 out of 5

Posted by on Aug 18, 2020

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4 out of 5
Only stayed for one night but it was good. We was on the 16th floor good view. Hotel overall was good I would stay here again.

Posted by , from Omaha on Jul 26, 2020

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2 out of 5
I paid 423 dollars for a room right next to a busy elevator. The bar shut down at midnight, they didn't have valet parking working that day. I usually only stay at one place in downtown KC, The Ambassador. Crowne had one shot to show me something wonderful, and completely fell on its face

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Carissa

Thank you for sharing your feedback with us. I am sorry to hear that you were disappointed with your stay. It sounds like you were with us on the day of the Super Bowl Championship parade. I do hope you will keep us in mind in the future so that we can demonstrate that your experience with your stay was an exception. Thank you again!

4 out of 5
Street construction made accessing building difficult

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 29, 2020 by Carissa

Thank you for your feedback. I apologize for the inconvenience that the street construction caused. I hope you will come back and see us again in the future when the street is fixed. Thank you for choosing Crowne Plaza Kansas City Downtown!

4 out of 5

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 19, 2019 by Maranda

Thanks for your feedback!

5 out of 5
Excellent customer service. We arrived earlier than expected and check in was no problem. Love the area around the property. Never moved our car and walked everywhere we wanted to go.

Posted by , from Saint Louis on Oct 23, 2019

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Comment from Hotel Management

Oct 28, 2019 by Maranda

Thank you for your feedback. It is wonderful to hear that you had a great stay and were able to take advantage of our awesome location! We hope you'll be back to see us again soon!

About the Crowne Plaza Kansas City Downtown

Location 1301 Wyandotte St, Kansas City, MO 64105

Renovations + Closures

The following facilities or services will be unavailable from September 23 2020 to September 28 2020 (dates subject to change):

  • One of the swimming pools

Property Features

Crowne Plaza Kansas City Downtown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown. A free area shuttle within 3.0 mi is available. For a fee, parking is available. This 3.5-star Kansas City hotel is smoke free.

  • 1 building
  • 385 guestrooms or units
  • 28 levels
  • 14615 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kansas City Intl. Airport (MCI) (30.7 km / 19.1 mi)
  • Train station: Kansas City Union Station (2 km / 1.3 mi)
  • Property shuttles: Free area shuttle within 3.0 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Kansas City Downtown offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

City Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.75 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Kansas City Downtown Hotel
  • Crowne Plaza Kansas City
  • Crowne Plaza Hotel Kansas City Downtown
  • Crowne Plaza Kansas City Downtown
  • Crowne Plaza Kansas City Downtown Hotel
  • Crowne Plaza Kansas City
  • Kansas City Crowne Plaza
  • Crowne Plaza Kansas City Downtown Kansas City
  • Crowne Plaza Kansas City Downtown Hotel Kansas City

You should know

  • The seasonal pool will open in July and close in September.
  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.