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Crowne Plaza Kansas City Downtown, an IHG Hotel

3.5-star property
1301 Wyandotte St, Kansas City, MO 1-855-201-7819
4.1 out of 5
Very good!
See all 25 travelocity Reviews

"Peaceful stay, staff was very welcoming and our view was incredible. " More

By a verified traveler on Sun 28 Nov 2021

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Hotel Description

3.5-star hotel near T-Mobile Center

City center stay

At this Downtown Kansas City hotel, you'll be well placed to visit Kansas City Convention Center and Arvest Bank Theatre at the Midland, both steps away. T-Mobile Center and Kansas City Power and Light Building are also within half a mile (1 km).

Free area shuttle

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi and a free area shuttle.

Free WiFi, comfy beds

In addition to LED TVs with cable channels, the 385 guestrooms offer free WiFi and pillowtop beds. Room service, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$161* Per night/room Dec 15 - Dec 16

Room, 1 King Bed, Non Smoking (Worklife)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Worklife)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Kansas City Downtown, an IHG Hotel ratings based on 25 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Kansas City Downtown, an IHG Hotel

Everyone (7) Couples (9) Family (9)
5 out of 5
Peaceful stay, staff was very welcoming and our view was incredible.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 29, 2021 by Linda

Thank you so much for your review. We appreciate your feedback and hope to welcome you back in the future.

5 out of 5
I like that it was close to everything and could walk to restaurant to eat and t mobile center and the bed was very comfortable and didn't have to check out till 12pm the next day

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Linda

Thank you for your review. We appreciate your feedback!

4 out of 5
The room had an overall feeling of being cleaned. However there was hair in the tub, the ac unit had mold growing in the vents, the coffee drip tray had fuzzy mold in it. The sheets looked as if they was already slept in very wrinkly. The bed was comfortable. Just didnt look very clean..when i took a shower the water wasnt draining and was past my ankles before i was finish.

Posted by on Oct 9, 2021

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Comment from Hotel Management

Oct 18, 2021 by Linda

Thank you for your feedback. We apologize for the items that you mentioned and have addressed them with our management team. We hope you had the opportunity to address them with management during your stay. Please know this is an isolated incident and certainly not the standard we strive to maintain.

5 out of 5
Everything was fine except the pool didn't have a shallow end for small children 😕

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 15, 2021 by Linda, Sales Dept.

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Property was beautiful. Got to our room had no AC, called down to the Front Dess told him we had no AC so they get a hold of maintenance hour and a half later no when it showed up we called the front office again told him we still didn’t have AC and nobody has come they got somebody there right away after that. And it was fixed within the half hour. Technicians were awesome very friendly just very disappointed in not having AC when we first got there since it was 90 degrees outside.

Posted by , from Waldorf on Aug 29, 2021

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Comment from Hotel Management

Aug 31, 2021 by Linda, Sales Dept.

So sorry to hear of the problems encountered with the A/C and the response time. Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Very quiet. Hall carpet needs to be updated. Room was clean and when we needed clean towels they where provided

Posted by on Jul 29, 2021

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Comment from Hotel Management

Jul 29, 2021 by WRS

Thank you so very much for your recent review! We are delighted to see you Enjoyed your stay! Come back soon!

4 out of 5
Hotel and room were great, quiet, comfortable bed, great view of the city. Only drawbacks were the lack of coffee (except 2 cups provided in room) until 6am, no coffee or continental breakfast in lobby area. "Marketplace" (self-serve/pay) area was BIG TIME expensive. Overall, very nice though.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by WRS

Thank you for your recent review and feedback. We have shared all your comments with our team for review! Enjoy your week!

3 out of 5
We love the location for nightlife. However, the pool was disappointingly small and swarming with little kids at 8:30 at night. We were looking for more of a relaxing feel. Also, there was absolutely no parking available in the parking garage we had to pay $20 for. They did refund our $20 but we had to park several blocks down and pay over $30. Lastly, there wasn’t a microwave in the room. We were looking forward to reheating our leftovers, but didn’t want to go down to the lobby to use the microwave right at the front desk, that’s awkward. The hotel is gorgeous! The room is gorgeous! The bed is very comfortable, the water pressure is fantastic in the shower. Overall, we are very satisfied with the hotel and the location. Just the other things made this a one-time stay.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by WRS

Thank you so very much for your recent review! All of your comments have been shared with the team! Just as an FYI, we do have microwaves located on every 5th floor so you don't have to make your way to the lobby. We hope you have an Amazing week!

4 out of 5

Posted by on May 15, 2021

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Comment from Hotel Management

May 25, 2021 by WRS

Thank you so very much for your review! If you have any specific feedback, please feel free to reach out to the hotel! Enjoy your week!

5 out of 5

Posted by on May 3, 2021

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Comment from Hotel Management

May 14, 2021 by WRS

Thank you so very much for your review! We hope to see you again soon!

About the Crowne Plaza Kansas City Downtown, an IHG Hotel

Location 1301 Wyandotte St, Kansas City, MO 64105

Property Features

Crowne Plaza Kansas City Downtown, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 10 meeting rooms available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown, an IHG Hotel. A free area shuttle within 3.0 mi is available. For a fee, parking is available. This 3.5-star Kansas City hotel is smoke free.

  • 1 building
  • 385 guestrooms or units
  • 28 levels
  • 14615 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kansas City Union Station (2.1 km / 1.3 mi)
  • Property shuttles: Free area shuttle within 3.0 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Kansas City Downtown, an IHG Hotel offers 385 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

City Grille - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Kansas City Downtown Hotel
  • Crowne Plaza Hotel Kansas City Downtown
  • Crowne Plaza Kansas City Downtown
  • Crowne Plaza Kansas City
  • Kansas City Crowne Plaza
  • Crowne Plaza Kansas City Downtown
  • Crowne Plaza Kansas City Downtown, an IHG Hotel Hotel
  • Crowne Plaza Kansas City Downtown, an IHG Hotel Kansas City

You should know

  • The seasonal pool will open in July and close in September.
  • Up to 4 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.