4.2 out of 5

"My friend and I both have handicaps but did not request any special room. But without knowing this we were given an absolutely wonderful room that wa ... " More

By a verified traveler on Tue 04 Sep 2018

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Hotel Description

4-star hotel near Gateway Arch

City center stay

Within a 15-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and Busch Stadium. Also, Dome at America’s Center is within half a mile (1 km) and City Museum is within 2 miles (3 km).

Dining options, 2 bars/lounges

This hotel's 3 restaurants, 2 bars/lounges, and health club are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 910 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Flat-screen TVs, room service, and premium bedding are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79 per night

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hyatt Regency St. Louis at The Arch ratings based on 103 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency St. Louis at The Arch

Everyone (40) Family (1)
5 out of 5
Great room, awesome view, valet was easy, hotel staff was charming. Really made our stay special. We arrived early, we able to check in with a very kind check in person. I mentioned we were there for my bday and they brought our bags up, and we basically changed and left. When we returned, I had a bottle of wine and a dessert there with well wishes for my bday. It was so nice. So thoughtful. And delicious. Would highly recommend staying here. (And pay the extra money for a room with a view of the arch. Just do it.)

Posted by , from Atlanta, Ga on Nov 18, 2018

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5 out of 5
Nice hotel with great restaurants and activities close.

Posted by , from Kansas on Nov 4, 2018

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5 out of 5
Great location and staff was extremely helpful and friendly.

Posted by , from Platteville on Oct 22, 2018

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5 out of 5
Very nice. Super close to the Arch and historic attractions. Enjoyed my stay.

Posted by , from Chicago on Oct 13, 2018

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5 out of 5
My friend and I both have handicaps but did not request any special room. But without knowing this we were given an absolutely wonderful room that was just suited for us as my friend had a scooter and we were given room 946 - Thanks to everyone who was great to us. Sincerely, Judith Givens

Posted by , from Ga on Sep 4, 2018

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Comment from Hotel Management

Sep 7, 2018 by Randy T - General Manager

Thanks for the review Judith. We will share your nice comments with our team. Hope you return soon.

5 out of 5
Upgraded room for view of the arch, well worth the $20.00!

Posted by on Aug 22, 2018

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5 out of 5

Family trip

Close to stadium, the view of the arc great. Beds small, pillows awful.

Posted by , from Fayetteville, TN on Aug 20, 2018

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4 out of 5

Awesome views

Pros: views and comfort
Cons: housekeeping
Location: The museum is on a par with some of the best museums in the world. There is a helicopter tour next to the arch.
The service and views were wonderful. I wish there had been a pool for my kids. The housekeeping needs to pick up it's game. You couldn't beat the price for it's location and the room was very comfortable. I would stay again for sure.

Posted by , from Provo, Ut on Aug 1, 2018

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5 out of 5
Even though I was a bit early for check in, they were very accommodating and checked me in anyway. The desk clerk was very friendly and helpful. The room was more spacious than expected and was very clean. I would not recommend the sports bar restaurant on site. The food was mediocre at best, and the service was absolutely awful.

Posted by on Jul 18, 2018

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3 out of 5
We chose valet parking because there was NO OTHER parking even in their garage, $39 - still a little cheaper than the $29 for self parking (which there was none). Next morning we check out and have to go downstairs ourselves to present the valet ticket and then almost 45 minutes later the car finally arrives after much discussion among the Valet Team about if we should get the car, where it was, if they should get it, etc. - isn't the purpose of valet parking so that they are parking it somewhere because for whatever reason you cant -UGH

Posted by on Jul 17, 2018

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About the Hyatt Regency St. Louis at The Arch

Location 315 Chestnut St, St. Louis, MO 63102

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center, limo/town car service, and meeting rooms are available. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 83000 square feet (7711 square meters) and includes conference space. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency St. Louis at The Arch. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 910 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 36 conference rooms
  • 83000 sq ft of conference space
  • 7711 sq m of conference space
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (23 km / 14.3 mi)
  • Train station: St. Louis Gateway Station (2.4 km / 1.5 mi)
  • Metro station: 8th and Pine Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

RED Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Brewhouse Sports Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

A 24-hour fitness center provides treadmills, stationary bikes, stair steppers, and strength-training equipment. Men's and women's locker rooms contain showers.

The hotel is across the street from the Jefferson National Expansion Memorial, a 90-acre park that is convenient for jogging or walking. Four miles away, Forest Park offers a six-mile jogging track, 18 tennis courts (surcharge), paddleboat and rowboat rentals, an outdoor ice-skating rink (surcharge), and three nine-hole golf courses (surcharge).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund. For more details, please contact the property using the information on the reservation confirmation received after booking.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.95 and USD 34.95 per person (approximately)
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Arch St. Louis
  • Hyatt Regency Arch
  • Hyatt Regency Arch Hotel
  • Hyatt Regency Arch Hotel St. Louis
  • Hyatt Regency St. Louis
  • Hyatt Regency St. Louis Arch
  • Hyatt St. Louis
  • Hyatt St. Louis Arch
  • St. Louis Hyatt
  • St. Louis Hyatt Arch
  • Hyatt Regency St. Louis Arch Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.