"loved the hotel. didn't like the animals every where including the eating spaces. I know nothing is going to be done about it, but people like me don ... " More
Heart of St. Louis
Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and Busch Stadium. Also, Dome at America’s Center is within half a mile (1 km) and St. Louis Union Station is within 2 miles (3 km).
Dining options, 2 bars/lounges
This hotel's 3 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.
Jun 1, 2023 by General Manager
Dear Reginald, Thank you for staying with us and for your gracious rating. On behalf of all of us at Hyatt Regency St. Louis at The Arch we would like to invite you for another outstanding visit.Warm regards, Chris CollinsGeneral Manager
Jun 1, 2023 by General Manager
Dear Reginald, Thank you for your outstanding rating of Hyatt Regency St. Louis at The Arch. While we are pleased you had an enjoyable stay with us, we regret the specific concern you mentioned. We know that the small details add up and significantly impact your overall impression. We appreciate your feedback and look forward to welcoming you back soon. Warm regards, Chris CollinsGeneral Manager
May 21, 2023 by General Manager
Dear Roberta, Thank you for choosing Hyatt Regency St. Louis at The Arch for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing.Warm regards, Chris Collins,General Manager
Apr 26, 2023 by General Manager
Dear Tara, Thank you for sharing about your time at Hyatt Regency St. Louis at The Arch. We appreciate the flattering remarks and are glad you enjoyed many aspects of your visit. We love providing a seamless travel experience with our thoughtful hospitality and well-maintained accommodations. Thank you once again for choosing us, and we look forward to your return.Warm regards, Chris Collins,General Manager
Apr 8, 2023 by General Manager
Dear Renita, Thank you for being our guest. We truly regret not meeting some of your expectations and reading that you had trouble reaching your room. We are grateful for your patience and hope to accommodate you again with a much-improved experience. Have a great Easter Weekend!Warm regards, Chris Collins,General Manager
Apr 8, 2023 by General Manager
Dear Jeanie, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Warm regards, Chris Collins,General Manager
Mar 12, 2023 by General Manager
Dear Turah, Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Warm regards, Chris CollinsGeneral Manager
Feb 21, 2023 by General Manager
Dear Penny, Thank you for choosing us and for the outstanding review. We are glad our stunning views and comfortable accommodations were a significant part of making your visit so memorable! However, we regret your disappointment with our parking and its fees. We appreciate the feedback that helps us enhance our guest experience. We hope to welcome you to the Hyatt Regency St. Louis at The Arch again soon.Warm regards, Chris Collins,General Manager
Apr 30, 2023 by General Manager
Dear Tim, Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve.Warm regards,Chris Collins,General Manager
Apr 30, 2023 by General Manager
Dear Johnathan, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Warm regards,Chris Collins,General Manager
There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 83000 square feet (7711 square meters) and includes conference space. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency St. Louis at The Arch. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.
RED Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.
Brewhouse Sports Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.