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4.4 out of 5

"Everything was great except parking. $30.00 on Christmas I thought was really too much. The lot wasn't even close to full. " More

By a verified traveler on Mon 28 Dec 2020

Hotel Description

4-star hotel near Gateway Arch

Heart of St. Louis

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and World Aquarium. Dome at America’s Center and Busch Stadium are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and health club are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 910 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include flat-screen TVs, room service, and premium bedding.

Room, 2 Double Beds, Accessible (SHOWER)

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$139* Per night/room May 27 - May 28

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency St. Louis at The Arch ratings based on 66 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency St. Louis at The Arch

Everyone (40) Couples (9) Family (17)
5 out of 5

Posted by on Apr 29, 2021

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5 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 15, 2021 by Randy

Thank you for the 5/5 review!

3 out of 5

Posted by on Mar 10, 2021

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5 out of 5
Everything was great except parking. $30.00 on Christmas I thought was really too much. The lot wasn't even close to full.

Posted by on Dec 28, 2020

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5 out of 5

Posted by on Dec 9, 2020

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3 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 15, 2020 by Randy

Thank you!

5 out of 5

Posted by on Sep 6, 2020

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2 out of 5
There were younger guest running.. and I do mean running the halls. There were four bags of trash in the hall when I checked in and still there when I checked out. I have to wear a mask in the elevator but trash in the hallway is okay? I checked in to have a place to rest while moving my sister from Iowa to Indiana, and got absolutly no rest. I don’t know how likely it is I will stay with Hyatt after this stay, but I know that I will never stay at the St. Louis arch location again..

Posted by , from Indiana on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Randy

Dear C. Benn, Thank you for the feedback. I am sorry for the disruption. I will share your experience with them so we can work toward improvement

4 out of 5

Posted by on Mar 9, 2020

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3 out of 5
First off, it’s a nice location, that being said, parking is not $30 because they would only allow Valet parking $40 then add your tip to that. Luckily once we got to our $310 per night room they housekeeping didn’t clean the fridge so I got a full beer free and just had to throw out the empty water bottles.... The restaurants (Brewhouse and Red” we’re worthless. No one available at Red to seat you, we stood at the “please wait to be seated” sign for 10 minutes no one ever showed so we walked to the Brewhouse and were unable to even get our name on the list there (8pm) to get a table. The hostess came and went back and forth 4 times without even greeting us or taking our name. Finally, we went across the hotel to Ruth’s Chris steakhouse and got excellent sevice. There are better places in town to stay for the money. Our room listed for $270 per night and after taxes, forced valet parking, and tips I spent $360 for really a basic (minimally cleaned) hotel room that had 2 large windows overlooking the arch. Your money would be much better spent across the street at Drury Inn for about $100 less. NOT IMPRESSED!!!!

Posted by , from Ocean Springs, MS on Feb 18, 2020

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About the Hyatt Regency St. Louis at The Arch

Location 315 Chestnut St, St. Louis, MO 63102

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 83000 square feet (7711 square meters) and includes conference space. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency St. Louis at The Arch. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star St. Louis hotel is smoke free.

  • 910 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 83000 sq ft of conference space
  • 7711 sq m of conference space
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Limited onsite parking

Transport

  • Airport: Lambert-St. Louis International Airport (STL) (23 km / 14.3 mi)
  • Train station: St. Louis Gateway Station (2.4 km / 1.5 mi)
  • Metro station: 8th and Pine Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

RED Kitchen - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Brewhouse Sports Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 for adults and USD 10.98 for children (approximately)
  • Self parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Arch St. Louis
  • Hyatt Regency Arch
  • Hyatt Regency Arch Hotel
  • Hyatt Regency Arch Hotel St. Louis
  • Hyatt Regency St. Louis
  • Hyatt Regency St. Louis Arch
  • Hyatt St. Louis
  • Hyatt St. Louis Arch
  • St. Louis Hyatt
  • St. Louis Hyatt Arch
  • Hyatt Regency St. Louis Arch Hotel
  • Hyatt Regency St. Louis at The Arch Hotel
  • Hyatt Regency St. Louis at The Arch St. Louis
  • Hyatt Regency St. Louis at The Arch Hotel St. Louis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.