"Great location, beautiful hotel with all amenities, theater, sports bar, spa, steakhouse, heated pool, all in house. If you go, try to stay at least 3 ... " More

By a verified traveler on Wed 17 May 2017

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Hotel Description

4.5-star luxury hotel near Cathedral Basilica of St. Louis

City center retreat

A stay at this Central West End hotel places you within half a mile (1 km) of Cathedral Basilica of St. Louis and 2 miles (3 km) of St. Louis Zoo. St. Louis Art Museum and Missouri Botanical Gardens and Arboretum are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the health club and unwind at the poolside bar and bar/lounge.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 338 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Wired Internet, room service, and coffee/tea makers are also available.

Room (Chase King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129 per night

Room (Chase Club King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Chase Balcony Two Queens)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Chase One Bedroom Queen Suite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Chase One Bedroom King Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Chase Two Bedroom Queen/Queen Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Chase Park Plaza Royal Sonesta St. Louis ratings based on 35 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Chase Park Plaza Royal Sonesta St. Louis

Everyone (11) Business (1)
5 out of 5
A truly exceptional hotel. I was here on business and Rudi was so thoughtful to relocate my room to be away from the wedding parties starting in the hotel. I will certainly return.

Posted by , from Indiana on Nov 14, 2018

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Comment from Hotel Management

Nov 15, 2018 by CPP

Dear Heather, Ensuring that each guest is resting in comfort is amongst our top priorities and we appreciate your comments regarding Rudi and the rest of our team. We were thrilled to host you and we look forward to welcoming you again one day soon. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

1 out of 5

Not worth the cost

With this supposedly being a high end hotel, you shouldn’t have to be nickel and dimed for every little thing you want to do. It doesn’t matter what t is, you have to pay extra for it. Five star hotels normally offer an abundance of complimentary features for staying at the hotel. Not Chase Park, they are solely there to suck every dollar out of you.

Posted by , from Salt Lake City on Feb 8, 2018

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Comment from Hotel Management

Mar 5, 2018 by Lindsay Meyer, Sales and Marketing Coordinator

Dear Shane, Thank you for taking the time to write a review! I sincerely apologize that your experience at The Chase Park Plaza Royal Sonesta Hotel did not meet your expectations. We strive to create wonderful, memorable experiences for our guests, and we apologize these extra costs prevented that for you. Your comments will help us find opportunities to correct these issues. Should you wish to discuss your experience further, we welcome the opportunity. Please be in touch with our Director of Rooms, Arvin Missick, when it's convenient for you. We hope you join us again soon!

5 out of 5

Chase Park Plaza

Great location, beautiful hotel with all amenities, theater, sports bar, spa, steakhouse, heated pool, all in house. If you go, try to stay at least 3-4 days.

Posted by , from Chicago on May 17, 2017

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5 out of 5

Nicest staff ever.

Pros: the room, the staff, the food, the view, everything
Cons: have a car to take us places
Location: art museum and history museum my favorites
Everyone was very helpful, and we felt like the staff members were out friends.

Posted by , from SC on May 8, 2017

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5 out of 5

Classic Comfort

Pros: The quietness was far better than average (although note the loud music). The suite was large for the price. The breakfast was very good.
Cons: Needs to be looked at a bit with a critical eye: safety handle in tub, better drapes, matched hangers, etc. Staff did not receive room upgrade request
Location: World Chess Hall of Fame, good choice of restaurants around corner, good chocolatier, walk to large park, close to huge Basilica with exotic mosaics.
This large, comfortable hotel is a 4 star level attraction. We ate frequently there for breakfast—excellent quality food and great selection with the buffet. Overpriced as most hotels are, but had many enjoyable meals. There is even a cinema attached that can be reached through the ground floor and shows first run films. The room was wonderful, especially for the price. Very sound-proofed, with one exception. There was live music on Friday and Saturday nights until midnight, and even on the sixth floor we could hear it as though it was next door—and this was with our windows closed. We chose a small suite and the sitting area, with a sofa and 4 large chairs, was very adequate for our needs. There were TVs in both the bedroom and the living area. There was an excellent work desk that we used a lot during our stay. The air conditioning, whether for heat or cold (and we needed both during our stay) worked quietly and very well. There were adequate closets and drawers, lots of hangers, even a safe in the closet for valuables. A paper was delivered every day but Sunday to our door. The neighborhood is safe, with charming restaurants and even a small museum just a block away around the corner. The parking is expensive and especially so for short term visitors (we had guests for breakfast two days). The bed was comfortable with a choice of pillows, all of the lights worked, the bathtub needs a safety grip which is common on most hotels of this class. The sink was slow to drain.

Posted by , from northern California on Mar 2, 2017

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3 out of 5

Upgraded

first room filthy but manager kindly upgraded me and it was great. Restaurant staff could be friendlier

Posted by , from NYC on Jun 24, 2016

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5 out of 5
Pros: Good location near to restaurants etc. Short cab ride to stadiums.
Great hotel. Nice bar, outdoor pool not in season but huge fireplace provided a great night outside in good November weather.

Posted by , from Chicago, IL on Nov 18, 2015

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4 out of 5

Outstanding hotel, staff, facilities.

Pros: Loved the accessibility to Forest Park, dining, etc. Lovely location!
Cons: I thought that used empty coffee cups, glasses, etc. in the room would have been removed and replaced when the room was cleaned. Very disappointing.
Location: Was there for a class reunion, so spent little time at the hotel.
Had a three-night stay. Everything was great! Staff was especially helpful. Room was upgraded when a feather-free room was not ready when I arrived. The Eau Grille was especially inviting!

Posted by , from Annapolis, MD on Sep 22, 2015

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2 out of 5
It was way too loud. The pool looks bigger on the picture than what it really is.

Posted by on Aug 19, 2015

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1 out of 5

Terrible Hotel

Pros: It was a total turn off due to the experience of the housekeeping staff.
Cons: Hire a new crew of housekeeping and employees that can speak and understand English.
Location: It was such a terrible experience that I can't say anything nice at all.
We stayed at this hotel for 3 nights. The shower had mold in it and was not caulked correctly. There was no plug in the sink to hold the water. Housekeeping never came to our room except on the last night to make it up. So we never had any clean towels delivered to our room along with other items. Housekeeping could not understand the language English! And the only reason they came to our room was because my husband made an appointment with the manager of the hotel to complain. I would never stay at this hotel again and would highly recommend to others to not do so. We travel a lot and I have never ever not had our room made up. I would rate this on the negative side.

Posted by on Jul 29, 2015

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About the The Chase Park Plaza Royal Sonesta St. Louis

Location 212 N Kingshighway, St. Louis, MO 63108

Property Features

The Chase Park Plaza Royal Sonesta St. Louis offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 65000 square feet (6039 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury The Chase Park Plaza Royal Sonesta St. Louis. Parking is available for a fee.

  • 338 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 26 conference rooms
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (24.2 km / 15.1 mi)
  • Train station: St. Louis Gateway Station (8 km / 5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Chase Park Plaza Royal Sonesta St. Louis offers 338 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Chase Park Plaza Royal Sonesta St. Louis has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Santé Fitness & Wellness, the hotel's 18,000 sq ft fitness facility is open from early morning until late evening. Services at the health club include massage therapy, personal training, and personal or group fitness classes for Pilates, cycling, mind-body and more. More than 40 of these classes are offered throughout the week. The hotel's large heated outdoor pool is open year-round.

The Chase Park Plaza Royal Sonesta St. Louis' concierge can arrange tee times at local public golf courses. The 1,400-acre Forest Park, across the intersection from the hotel, offers six miles of running and biking paths. A tennis facility, golf course (27 holes), and handball, squash, and racquetball courts are scattered throughout the park. There is also a large seasonal outdoor ice skating rink.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wired Internet: USD 7.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 7.99 per stay (rates may vary)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chase Park
  • Chase Park Plaza Royal Sonesta St. Louis Hotel
  • Chase Park Plaza Hotel
  • Chase Park Plaza Hotel St. Louis
  • Chase Park Plaza St. Louis
  • Chase Plaza
  • Park Chase
  • Park Chase Plaza
  • Plaza Chase
  • Chase Park Plaza Royal Sonesta Hotel
  • Chase Park Plaza Royal Sonesta St. Louis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.