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The Chase Park Plaza Royal Sonesta St. Louis

4.5-star property
212 N Kingshighway, St. Louis, MO 1-855-201-7819

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3.9 out of 5
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See all 42 Travelocity Reviews

"Great location, beautiful hotel with all amenities, theater, sports bar, spa, steakhouse, heated pool, all in house. If you go, try to stay at least 3 ... " More

By a verified traveler on Wed 17 May 2017

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Forest Park

City center retreat

Within a 15-minute walk of this Central West End hotel, you'll find Forest Park and St. Louis Children's Hospital. St. Louis Zoo and Barnes Jewish Hospital are also within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 3 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A poolside bar, a 24-hour front desk, and a bar/lounge are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 338 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Wired Internet, room service, and coffee/tea makers are also available.

Room (Chase King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159* Per night/room Jan 19 - Jan 20

Suite (Chase One Bedroom Queen Suite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Chase One Bedroom King Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Chase Two Bedroom King/Queen Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Chase Two Queens)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Apartment (Park Plaza 1 King & 1 Rollaway Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Chase Park Plaza Royal Sonesta St. Louis ratings based on 42 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Chase Park Plaza Royal Sonesta St. Louis

Everyone (15) Couples (2) Business (1) Family (2)
5 out of 5
Very exquisite hotel and very accommodating staff the hotel is currently under construction and still did not minimize an enjoyable stay.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by CPP

Greetings, It was a pleasure to welcome you to St. Louis and we are thrilled to find that your Chase Park Plaza experience was so thoroughly enjoyed. We appreciate the rave review as it relates to our Royal Sonesta colleagues and on behalf your many friends in the Central West-End, we invite you to visit again just as soon as you can. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

5 out of 5
The Chase Park Plaza is a beautiful facility with very friendly and professional staff. We used the fitness facility which was huge and had everything you would find in a regular gym, including free weights, machines, and cardio machines with a full locker room. The pool is also very nice and you can order pool side drinks. Their restaurants and bars are amazing too! Wish we could have stayed longer. Great location, easy to Uber/Lyft to downtown. I would definitely recommend!

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 3, 2019 by CPP

Greetings, What a thrill! We appreciate you sharing such a thorough and thoughtful review and we are warmed to read that your visit included so many of the unique experiences offered within our urban resort. It was a pleasure to have you with us and we look forward to repeating the perfect experience one day soon. All the best, Chase Park Plaza Royal Sonesta Hotel

3 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by CPP

Greetings, It was a pleasure to welcome you to the Central West-End of St. Louis and we thank you for sharing your scores. We hope that the future brings us together again and we invite you to let us know if we can do anything more to add to your next Royal Sonesta experience. Until then. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

5 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 25, 2019 by CPP

Dear Guest, Greetings from the Central West-End. It was a pleasure to have you with us and we thank you for sharing your top scores. It would be a pleasure to welcome you again and we hope that your cherished experience will soon lead you back for another St. Louis visit. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

4 out of 5

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by CPP

Dear Guest, It was a pleasure to host your St. Louis travels and we hope that your visit allowed time to explore all that awaits within our urban oasis, including our three restaurants, our extensive gym, and of course our in-house movie theatre which features current films and the best popcorn in town. We thank you for taking the time to share your review and we invite you to hurry back just as soon as you can. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

5 out of 5
Very good service. Spacious room. Nice environment. Would definitely go back. Definitely.

Posted by , from Saint Paul MN on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by CPP

Dear George, Reading that a guest would settle in again is the greatest of compliments and we thank you for sharing your wonderful review. It was a joy to have you with us and on behalf of our entire Royal Sonesta team, we look forward to you visiting again one day soon. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

3 out of 5
The service at the bar was terrible. I understand if it was busy, but it wasn’t. Had to ask for drinks. Took 45 minutes to get food after ordering. But what really made me mad was her chasing us at the lobby to pay. After she returned our credit card for payment, we waited 15 minutes for her to come back for her cash tip that we did not want to leave laying around. We finally handed it to the bartender. The other servers really were hustling. We never could find her when we needed her. Checking in was great. Front desk and concierge were wonderful. Have a complimentary water when we arrive would have been nice after a long trip. 4.50 for small bottle water was ridiculous. First hotel where we had to pay for a bottle water.

Posted by on Feb 26, 2019

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Comment from Hotel Management

Feb 26, 2019 by CPP

Dear Guest, Greetings from St. Louis. It was a pleasure to welcome you and yours and we thank you for sharing your valued feedback. We are warmed to read that your arrival experience made you feel quickly at home, though we must apologize for any inconsistencies experienced while dining at the bar. We thank you for bringing this to our attention and we regret the delays in service. We appreciate your added comments and on behalf of all of us in the Central West-End, we look forward to one day welcoming you again so that you can enjoy an enchanting experience that will long be remembered. Until then. Best Regards, Chase Park Plaza Royal Sonesta Hotel

5 out of 5
A truly exceptional hotel. I was here on business and Rudi was so thoughtful to relocate my room to be away from the wedding parties starting in the hotel. I will certainly return.

Posted by , from Indiana on Nov 14, 2018

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Comment from Hotel Management

Nov 15, 2018 by CPP

Dear Heather, Ensuring that each guest is resting in comfort is amongst our top priorities and we appreciate your comments regarding Rudi and the rest of our team. We were thrilled to host you and we look forward to welcoming you again one day soon. Warm Regards, Chase Park Plaza Royal Sonesta Hotel

1 out of 5

Not worth the cost

With this supposedly being a high end hotel, you shouldn’t have to be nickel and dimed for every little thing you want to do. It doesn’t matter what t is, you have to pay extra for it. Five star hotels normally offer an abundance of complimentary features for staying at the hotel. Not Chase Park, they are solely there to suck every dollar out of you.

Posted by , from Salt Lake City on Feb 8, 2018

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Comment from Hotel Management

Mar 5, 2018 by Lindsay Meyer, Sales and Marketing Coordinator

Dear Shane, Thank you for taking the time to write a review! I sincerely apologize that your experience at The Chase Park Plaza Royal Sonesta Hotel did not meet your expectations. We strive to create wonderful, memorable experiences for our guests, and we apologize these extra costs prevented that for you. Your comments will help us find opportunities to correct these issues. Should you wish to discuss your experience further, we welcome the opportunity. Please be in touch with our Director of Rooms, Arvin Missick, when it's convenient for you. We hope you join us again soon!

5 out of 5

Chase Park Plaza

Great location, beautiful hotel with all amenities, theater, sports bar, spa, steakhouse, heated pool, all in house. If you go, try to stay at least 3-4 days.

Posted by , from Chicago on May 17, 2017

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About the The Chase Park Plaza Royal Sonesta St. Louis

Location 212 N Kingshighway, St. Louis, MO 63108

Property Features

The Chase Park Plaza Royal Sonesta St. Louis offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 65000 square feet (6039 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury The Chase Park Plaza Royal Sonesta St. Louis. Parking is available for a fee. This 4.5-star St. Louis hotel is smoke free.

  • 338 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (24.2 km / 15.1 mi)
  • Train station: St. Louis Gateway Station (8 km / 5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Chase Park Plaza Royal Sonesta St. Louis offers 338 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

The Chase Park Plaza Royal Sonesta St. Louis has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wired Internet: USD 7.99 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 7.99 per stay (rates may vary)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chase Park
  • Chase Park Plaza Royal Sonesta St. Louis Hotel
  • Chase Park Plaza Hotel
  • Chase Park Plaza Hotel St. Louis
  • Chase Park Plaza St. Louis
  • Chase Plaza
  • Park Chase
  • Park Chase Plaza
  • Plaza Chase
  • Chase Park Plaza Royal Sonesta Hotel
  • Chase Park Plaza Royal Sonesta St. Louis
  • The Chase Park Plaza Royal Sonesta St. Louis Hotel
  • The Chase Park Plaza Royal Sonesta St. Louis St. Louis
  • The Chase Park Plaza Royal Sonesta St. Louis Hotel St. Louis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.