"Check-in was slow because there were a lot of arrivals and very few positions open at the large check-in area. More people to staff all the available
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At this Downtown St. Louis hotel, you'll be within a 5-minute walk of National Blues Museum and Dome at America’s Center. Also, Busch Stadium is within half a mile (1 km) and City Museum is within 2 miles (3 km).
Business services
This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 41 conference rooms, business center, and valet parking. WiFi in public areas is free.
WiFi, flat-screen TVs
Boasting comforts like premium bedding and down comforters, the 917 guestrooms also offer 24-hour room service and flat-screen TVs with satellite channels. Other amenities include WiFi, Netflix, and coffee/tea makers.
Marriott St. Louis Grand ratings based on 21 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Marriott St. Louis Grand
Everyone (11)Couples (6)Family (9)
3 out of 5
Check-in was slow because there were a lot of arrivals and very few positions open at the large check-in area. More people to staff all the available positions would be useful.
Parking garage is close, but the room key didn't open the gate like it's supposed to, necessitating taking a ticket and getting it validated at the slow front desk.
Really like the gym/workout room. As well equipped as any gym you would go to.
Really liked the little shop where you can buy sandwiches, pizza, etc. along with snacks and candy and drinks to take to your room.
Given the capacity of the hotel, it is short on public space. It is also short on elevators. When the event was over and everyone returned to the hotel, the line to get on the elevators was horrendous.
The rooms were small but comfortable. Overall we enjoyed the stay, but for the price charged, things should have been better and more convenient.
Posted by Stephen on Apr 11, 2022
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Comment from Hotel Management
Apr 14, 2022
by The Marriott St. Louis Grand Team
We are disappointed to see your feedback and hope you will accept our apologies for the problems you experienced upon arrival. We missed some critical opportunities while you were here, and we regret falling short of what you should always expect from us. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to St. Louis.
5 out of 5
.
Posted by Robert on Jan 31, 2022
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Comment from Hotel Management
Feb 1, 2022
by The Marriott St. Louis Grand Team
Thank you for staying with us. We appreciate your feedack.
5 out of 5
I wish they had a bathroom in the lower level of the lobby.
You have to use the elevator to go upstairs. I
Posted by Josielee on Dec 7, 2021
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Comment from Hotel Management
Dec 13, 2021
by The Marriott St. Louis Grand Team
Thank you for staying with us. We appreciate your feedback.
4 out of 5
Convenient
Posted by Stephen on Sep 6, 2021
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Comment from Hotel Management
Sep 7, 2021
by The Marriott St. Louis Grand Team
Thank you for staying with us. We appreciate your feedback.
5 out of 5
Beautiful but hate that I had to pay to park. Parking should be included
Posted by a verified traveler on Dec 1, 2019
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Comment from Hotel Management
Dec 2, 2019
by The Marriott St. Louis Grand Management Team
Thank you for rating us a 5. We appreciate your feedback.
4 out of 5
Posted by a verified traveler on Aug 24, 2019
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Comment from Hotel Management
Aug 26, 2019
by The Marriott St. Louis Grand Management Team
Thank you for rating us a 4. We appreciate your feedback.
5 out of 5
Posted by a verified traveler on Aug 4, 2019
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Comment from Hotel Management
Aug 5, 2019
by The Marriott St. Louis Grand Management Team
Thank you for rating us a 5. We appreciate your feedback.
2 out of 5
Room was littered with trash and dirt on the comforters.
Posted by a verified traveler on Jul 28, 2019
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Comment from Hotel Management
Jul 29, 2019
by The Marriott St. Louis Grand Management Team
Please accept our sincerest apologies for your disappointing stay and for not meeting your expectations due to the oversights in your room. We are committed to providing an exceptional experience to each of our guests, so we regret the inconvenience these concerns caused during your stay. Please be assured that we will ensure your comments are addressed and the appropriate action is taken to prevent this from happening again. It was our pleasure accommodating you, and we hope you will consider staying with us again in the future. We would love the opportunity to restore your confidence in our hotel.
5 out of 5
Friendly, professional staff. Nice clean room. I would stay there again.
Posted by anonymous on Jul 25, 2019
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Comment from Hotel Management
Jul 26, 2019
by The Marriott St. Louis Grand Management Team
We are glad that you had an enjoyable stay. We appreciate your feedback.
5 out of 5
Posted by a verified traveler on Jul 7, 2019
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Comment from Hotel Management
Jul 8, 2019
by The Marriott St. Louis Grand Management Team
Dear Guest, it was a pleasure having you at Marriott St. Louis Grand. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating, and we look forward to your return visit.
The Marriott St. Louis Grand Management Team
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 20106 square feet (1868 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott St. Louis Grand. For a fee, parking is available. This 4-star St. Louis hotel is smoke free.
1 building
917 guestrooms or units
21 levels
20106 sq ft of conference space
1868 sq m of conference space
Deli
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Convenience store
Gift shop
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Family Friendly Amenities
Free WiFi
Grocery/convenience store
Snack bar/deli
Refrigerator (on request)
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Train station: St. Louis Gateway Station (1.6 km / 1 mi)
Metro station: Convention Center Station (0.3 km / 0.2 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Marriott St. Louis Grand offers 917 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
In-room dining (24 hours)
Flat-screen television
Satellite channels
Premium channels
Netflix
Refrigerator available
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.
Zenia Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.
8th Street Pantry - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Rock climbing nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 25.0 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 19.95 per person (approximately)
Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
Self parking fee: USD 30 per day
Valet parking fee: USD 40 per day (in/out privileges)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Renaissance St. Louis Grand
Renaissance St. Louis Grand Hotel
St. Louis Grand Hotel
St. Louis Grand Renaissance Hotel
Marriott St. Louis Grand Hotel
Marriott St. Louis Grand
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Marriott St. Louis Grand Hotel
Renaissance Saint Louis
Marriott St. Louis Grand St. Louis
Marriott St. Louis Grand Hotel St. Louis
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Marriott St. Louis Grand is 0.8 mi away from St. Louis.
Marriott St. Louis Grand does not have a restaurant on site. Nearby dining options include Mango Peruvian Cuisine (3-min walk), Park Avenue Coffee (3-min walk), and Mizu Sushi Bar (4-min walk).
Free parking is not available at this hotel. Self parking is available for USD 30 per day, and valet parking for USD 40 per day.
Marriott St. Louis Grand is 14.3 mi (19-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.
Marriott St. Louis Grand does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Marriott St. Louis Grand, but buffet breakfast is offered for a fee of USD 19.95 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to noon.
Check-in is from 4 PM - midnight.
Airport shuttle services are not available at Marriott St. Louis Grand.
No, there is no casino at this hotel, but Lumiere Place Casino (11-min walk) and Casino Queen (3-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
