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4.2 out of 5

"Check-in was slow because there were a lot of arrivals and very few positions open at the large check-in area. More people to staff all the available ... " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

4-star hotel near National Blues Museum

City center stay

At this Downtown St. Louis hotel, you'll be within a 5-minute walk of National Blues Museum and Dome at America’s Center. Also, Busch Stadium is within half a mile (1 km) and City Museum is within 2 miles (3 km).

Business services

This hotel features a 24-hour gym and a bar/lounge. Traveling on business? Take advantage of the 41 conference rooms, business center, and valet parking. WiFi in public areas is free.

WiFi, flat-screen TVs

Boasting comforts like premium bedding and down comforters, the 917 guestrooms also offer 24-hour room service and flat-screen TVs with satellite channels. Other amenities include WiFi, Netflix, and coffee/tea makers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$161* Per night/room Jun 17 - Jun 18

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Marriott St. Louis Grand ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marriott St. Louis Grand

Everyone (11) Couples (6) Family (9)
3 out of 5
Check-in was slow because there were a lot of arrivals and very few positions open at the large check-in area. More people to staff all the available positions would be useful. Parking garage is close, but the room key didn't open the gate like it's supposed to, necessitating taking a ticket and getting it validated at the slow front desk. Really like the gym/workout room. As well equipped as any gym you would go to. Really liked the little shop where you can buy sandwiches, pizza, etc. along with snacks and candy and drinks to take to your room. Given the capacity of the hotel, it is short on public space. It is also short on elevators. When the event was over and everyone returned to the hotel, the line to get on the elevators was horrendous. The rooms were small but comfortable. Overall we enjoyed the stay, but for the price charged, things should have been better and more convenient.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 14, 2022 by The Marriott St. Louis Grand Team

We are disappointed to see your feedback and hope you will accept our apologies for the problems you experienced upon arrival. We missed some critical opportunities while you were here, and we regret falling short of what you should always expect from us. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to St. Louis.

5 out of 5
.

Posted by on Jan 31, 2022

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Comment from Hotel Management

Feb 1, 2022 by The Marriott St. Louis Grand Team

Thank you for staying with us. We appreciate your feedack.

5 out of 5
I wish they had a bathroom in the lower level of the lobby. You have to use the elevator to go upstairs. I

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 13, 2021 by The Marriott St. Louis Grand Team

Thank you for staying with us. We appreciate your feedback.

4 out of 5
Convenient

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by The Marriott St. Louis Grand Team

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Beautiful but hate that I had to pay to park. Parking should be included

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by The Marriott St. Louis Grand Management Team

Thank you for rating us a 5. We appreciate your feedback.

4 out of 5

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by The Marriott St. Louis Grand Management Team

Thank you for rating us a 4. We appreciate your feedback.

5 out of 5

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 5, 2019 by The Marriott St. Louis Grand Management Team

Thank you for rating us a 5. We appreciate your feedback.

2 out of 5
Room was littered with trash and dirt on the comforters.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by The Marriott St. Louis Grand Management Team

Please accept our sincerest apologies for your disappointing stay and for not meeting your expectations due to the oversights in your room. We are committed to providing an exceptional experience to each of our guests, so we regret the inconvenience these concerns caused during your stay. Please be assured that we will ensure your comments are addressed and the appropriate action is taken to prevent this from happening again. It was our pleasure accommodating you, and we hope you will consider staying with us again in the future. We would love the opportunity to restore your confidence in our hotel.

5 out of 5
Friendly, professional staff. Nice clean room. I would stay there again.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by The Marriott St. Louis Grand Management Team

We are glad that you had an enjoyable stay. We appreciate your feedback.

5 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by The Marriott St. Louis Grand Management Team

Dear Guest, it was a pleasure having you at Marriott St. Louis Grand. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating, and we look forward to your return visit. The Marriott St. Louis Grand Management Team

About the Marriott St. Louis Grand

Location 800 Washington Ave, St. Louis, MO 63101

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 20106 square feet (1868 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott St. Louis Grand. For a fee, parking is available. This 4-star St. Louis hotel is smoke free.

  • 1 building
  • 917 guestrooms or units
  • 21 levels
  • 20106 sq ft of conference space
  • 1868 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: St. Louis Gateway Station (1.6 km / 1 mi)
  • Metro station: Convention Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Marriott St. Louis Grand offers 917 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

Zenia Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.

8th Street Pantry - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 19.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 30 per day
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance St. Louis Grand
  • Renaissance St. Louis Grand Hotel
  • St. Louis Grand Hotel
  • St. Louis Grand Renaissance Hotel
  • Marriott St. Louis Grand Hotel
  • Marriott St. Louis Grand
  • Renaissance St. Louis Grand And Suites
  • Renaissance St. Louis Grand Hotel Saint Louis
  • Marriott St. Louis Grand Hotel
  • Renaissance Saint Louis
  • Marriott St. Louis Grand St. Louis
  • Marriott St. Louis Grand Hotel St. Louis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.