"Was very disappointed with only one working elevator and no exits that were accessible " More
Heart of Kansas City
A stay at this Country Club Plaza Area hotel places you within half a mile (1 km) of Kansas City Art Institute and 2 miles (3 km) of Nelson-Atkins Museum of Art. Uptown Theater and University of Missouri-Kansas City are also within 2 miles (3 km).
Free breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. Enjoy the gym and free on-the-go breakfast each morning.
Oct 24, 2021 by Tyler
Hi Mike: I am sorry to hear that you were unhappy during your stay. I eill teach out to our security company in regards to your safety concerns.
Sep 15, 2021 by Tyler D
Hi Penny, I am very sorry that you experienced issues with our elevators. I do believe they have been serviced and are back in service. I hope you will consider giving us another chance the next time you are in Kansas City.
Mar 22, 2021 by Tyler DeBrecht
We are very sorry for the cleanliness of our parking lot and will ensure it is welcoming to all of our guests!
Mar 22, 2021 by Tyler DeBrecht
We are sorry that you were unhappy. With our pool we have to make new keys for each reaervation time slot. We also, like a lot of hotels, hold additional on your card for incidentals which get released back to you as long as no other charges are accrued. We hope you choose us again the next time you are in the area!
As a guest of Embassy Suites Kansas City - Plaza, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are available in public spaces for a fee. There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Kansas City - Plaza. For a fee, parking is available. This 3.5-star Kansas City hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Self parking (surcharge)
Embassy Suites Kansas City - Plaza offers 266 accommodations with video-game consoles and safes. Accommodations offer separate living rooms. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
220 West - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.