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Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Hotel near Crown Center in Kansas City

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Kansas City Plaza

Lobby
Reception
Indoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Pool

Explore the area

Map
220 W 43rd St, Kansas City, MO, 64111
  • Nelson-Atkins Museum of Art
    ‪11 min walk‬
  • Uptown Theater
    ‪18 min walk‬
  • Crown Center
    ‪4 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 592 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds

  • 595 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 595 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)

  • 595 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Double Beds, Non Smoking

  • 595 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)

  • 595 sq ft
  • Sleeps 2
  • 1 King Bed

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The Westin Kansas City at Crown Center

Crown Center District
  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
$209 nightly
The price is $251
Jul 5 - Jul 6
Total includes taxes and fees
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About the neighborhood

Kansas City

Heart of Kansas City.You'll be steps from Saint Luke's Hospital and within a 10-minute walk of Kansas City Art Institute with a stay at this Midtown - Westport hotel. Also, Kemper Museum of Contemporary Art is within half a mile (1 km) and Nelson-Atkins Museum of Art is within 2 miles (3 km).

What's nearby

  • Nelson-Atkins Museum of Art - 11 min walk - 0.6 miles
  • Uptown Theater - 18 min walk - 1.0 mile
  • University of Missouri-Kansas City - 19 min walk - 1.1 miles
  • Crown Center - 4 min drive - 2.5 miles
  • LEGOLAND® Discovery Center - 4 min drive - 2.7 miles

Getting around

  • City Market Tram Stop - 8 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 29 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Levee Bar & Grill - ‬3 min walk
  • ‪Char Bar - Westport - ‬8 min walk
  • ‪Westport Flea Market Bar & Grill - ‬9 min walk

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel near Crown Center in Kansas City
As a guest of Embassy Suites by Hilton Kansas City Plaza, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

There's an onsite business center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Kansas City Plaza. For a fee, parking is available.

This Kansas City hotel is smoke free.

  • 266 guestrooms or units
  • 12 levels
  • Built in 1977
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Kansas City Plaza offers 266 accommodations with video-game consoles and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Kansas City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Exterior

Hilton Kansas City Country Club Plaza

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,047 reviews
$116 nightly
The price is $140
Jul 13 - Jul 14
Total includes taxes and fees
Hilton Kansas City Country Club Plaza

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Area shuttle
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Frequently asked questions

How close is Embassy Suites by Hilton Kansas City Plaza to the airport?

Embassy Suites by Hilton Kansas City Plaza is 23.1 mi (29-min drive) away from the Kansas City International Airport (MCI) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Kansas City Plaza?

As of Jul 4, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Kansas City Plaza on Jul 13, 2025 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Kansas City Plaza have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Kansas City Plaza.

Does Embassy Suites by Hilton Kansas City Plaza offer free breakfast?

Embassy Suites by Hilton Kansas City Plaza offers free buffet breakfast every day.

Is there a casino at Embassy Suites by Hilton Kansas City Plaza?

No, there is no casino at this hotel, but Isle of Capri Casino Kansas City (11-min drive) and Argosy Casino (16-min drive) are nearby.

What time is check-in at Embassy Suites by Hilton Kansas City Plaza?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites by Hilton Kansas City Plaza?

Free parking is not available at this hotel. Self parking is available for USD 25.00 per night.

Does Embassy Suites by Hilton Kansas City Plaza have a pool?

Embassy Suites by Hilton Kansas City Plaza features an indoor pool.

Does Embassy Suites by Hilton Kansas City Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites by Hilton Kansas City Plaza have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Kansas City Plaza to downtown Kansas City?

Embassy Suites by Hilton Kansas City Plaza is 3.5 mi away from Kansas City.

Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 284 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 165 out of 1001 reviews
Rating 2 - Terrible. 151 out of 1001 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay Hotel room needs updated..
Stayed 1 night in Feb 2025

10/10 Excellent

Luis M

Stayed 1 night in Mar 2025

4/10 Poor

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The grass isn't always greener on the other side.

We originally chose this place because of the hot tub and sauna that it had and how beautiful it was. They're still beautiful however our whole entire state pool area with the hot tub had been shut down by Missouri health inspectors. They reimburse us $50 for parking which we weren't told that we're being charged that when we checked in. We paid almost $200 a night and didn't even get to swim but the rooms was nice and the guy at the front desk was super kind when we first got there. If it wasn't for him being our first interaction we probably would have left knowing that we didn't get to use any of the amenities. I feel that we should have been reimbursed more than $50 and I shouldn't have had to ask and it should have been offered knowing that we weren't going to be able to use the poor and hot tub. The area was really beautiful though and everything was conveniently close. I suggest you spend your $200 a night at another place. Did you get two free cocktails which they didn't tell you, a night so having not been told that until the last night we were there by the bartender, it was more or less just a place the rest our heads.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. Carpet is worn and needs shampooed. TV in the bedroom did not work They said they would fix it the next day. Took 2 days to fix. I scheduled house keeping and they never cleaned the room once. Found a bug in my bed. I will not stay at this location again. Very disapointed
Stayed 4 nights in Mar 2025

8/10 Good

Maranda

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

KIVA

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The stay was decent and we had an enjoyable time however the main amenitie that we booked this hotel for we were unable to use the pool had been shut down by the health department which was a major damper on our plans
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff, bad hotel.

Pool was closed by the city, tv’s would crackle and have white noise while we watched, and the hotel as a whole seemed to be in dire need of an update; no fault of the staff, who seemed very kind and courteous.
Stayed 2 nights in Mar 2025

2/10 Terrible

Misty

Disliked: Staff & service, property conditions & facilities, room comfort
Our room refrigerator was covered in ice, the shower water wasnt really hot, pool was closed. Took forever for the elevator to get to us. One waited over 15 min for one. The bed pillow sucked woke up with sore necks both mornings.
Stayed 2 nights in Mar 2025

4/10 Poor

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Common room bathrooms were in disrepair, the pool was closed for the duration of our stay, and nearly everything was simply not clean. I’ve stayed in a lot of hotels around the country, but this one takes the cake in terms of general lack of maintenance
Stayed 2 nights in Mar 2025

4/10 Poor

Bart

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
If the pool & hot tub aren't open, and your search criteria doesn't show you any hotels without those 2 things, that amenity option should be removed from the property. No way I would stay at this hotel without that option, and never again now even if that option is available. Old, outdated, leaks in the sinks and water damage on ceilings, and stains on the bathroom walls. And the entire place smells of pool chemicals, which just adds insult to injury. With a renovation and updates it could be nice again, but it's almost too late for that.
Stayed 1 night in Mar 2025

6/10 Okay

Nelda

Traveled with partner
Wasn’t any parking. Exit Gate was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was a little tight. Everything else is good
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Stayed 1 night in Mar 2025

6/10 Okay

Steve

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Beautiful layout. Old smelly carpet. Staff unable to navigate software and reservation information easily upon checking in. Couldn't add a 2nd night which lead to confusion. Fixtures in bath dated and rusty. I see they are doing some renovations which is great. I would stay again regardless.
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Armani

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

It worked

Stayed in a suite. The ac didn’t work properly which made the room warm. The drain in the shower was very slow, it was like taking a bath. There was mold in the room by the window where there was clearly water damage. The pool was clean and hot tub was hot. Staff were friendly. This place needs an update and maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

sallie

Traveled with family
Liked: Staff & service, room comfort

an 80 year old and two teens!

It was very good. Bathroom, is too small. and carpets need to be replaced. But the personnel and breakfast were exceptional!!!! The boys loved it. Would go back again.
Stayed 2 nights in Mar 2025

6/10 Okay

Sanyuktadev

Traveled with family and small children
Liked: Staff & service
It was ok. Sofa bed was terrible..
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

lisandra

Disliked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Colton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was broken around the pool area, hot tub not working, bed was hard as a rock, it just seemed so run down and gross. Will not be back.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family

Disappointing stay

The heat wasn’t working in our room and it got down to 54 degrees. The tub faucet had a stream of water that constantly ran causing the whole bathroom to stay wet. The bathroom sink didn’t run and there was a light out by the bed. Maintenance was able to get the heat running later in the day and he was able to fix the sink and light but the water running in the tub never stopped. The pool and hot tub weren’t available off and on during our stay. The air hockey table broke down while we were there. Most of the staff was very friendly (we only ran into one bartender that was rude). We paid for parking but one night there were no spots available and we had to park in a back access way.
Stayed 5 nights in Mar 2025

2/10 Terrible

Amanda

Disliked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Disliked: Cleanliness
Stayed 1 night in Mar 2025