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The Westin Kansas City at Crown Center

4.0 star property
Eco-certified hotel near Hallmark Visitors Center

Choose dates to view prices

Photo gallery for The Westin Kansas City at Crown Center

Meeting facility
Lobby
Reception
Reception
Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
1 E Pershing Rd, Kansas City, MO, 64108
  • Crown Center
    ‪1 min walk‬
  • Hallmark Visitors Center
    ‪6 min walk‬
  • T-Mobile Center
    ‪2 min drive‬
  • Kansas City, MO (MCI-Kansas City Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

Presidential Suite, 1 Double Bed, Non Smoking, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Presidential Suite, 1 Double Bed, Non Smoking, City View (View)

  • 2650 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Corner

  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Corner

Room, 1 Queen Bed, Corner | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Queen Bed, Corner

  • 600 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking, City View (View)

Club Suite, 1 Double Bed, Non Smoking, City View (View) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Double Bed, Non Smoking, City View (View)

  • 2650 sq ft
  • Sleeps 6
  • 1 Double Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking (SW-M)

Royal Suite, 1 Bedroom, Non Smoking (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Royal Suite, 1 Bedroom, Non Smoking (SW-M)

  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Living room | 55-inch Smart TV with satellite channels, TV, video-game console

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 1973 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (SW-M)

Club Suite, 1 Bedroom, Non Smoking (SW-M) | Lounge

Club Suite, 1 Bedroom, Non Smoking (SW-M)

  • 1502 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Westin, Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Traditional Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds

  • 384 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed, Corner

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Corner

9.6 out of 10
Exceptional
(9 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Room, 1 King Bed, Non Smoking

Westin, Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Westin, Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 384 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/tub, designer toiletries, hair dryer, bathrobes

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Corner (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kansas City

Crown Center District stay.With a stay at this Crown Center District hotel, you'll be within half a mile (1 km) of Hallmark Visitors Center and 2 miles (3 km) of T-Mobile Center. Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art are also within 3 miles (5 km).

What's nearby

  • Crown Center - 1 min walk - 0.0 miles
  • LEGOLAND® Discovery Center - 3 min walk - 0.2 miles
  • Science City at Union Station - 3 min walk - 0.2 miles
  • Hallmark Visitors Center - 6 min walk - 0.4 miles
  • T-Mobile Center - 2 min drive - 0.9 miles

Getting around

  • Union Station Tram Stop - 2 min walk
  • Kansas City Union Station - 3 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Jack Stack Barbecue - Freight House - ‬9 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪One East Urban Bar + Kitchen - ‬1 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪Fritz's Railroad Restaurant - ‬2 min walk

About this property

The Westin Kansas City at Crown Center

Eco-certified hotel near Hallmark Visitors Center
As a guest of The Westin Kansas City at Crown Center, you'll find an outdoor pool, a health club, a hot tub, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 32 meeting rooms, and limo/town car service. Event space at this hotel measures 54149 square feet (5031 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Kansas City at Crown Center. For a fee, parking is available.

This Kansas City hotel is smoke free.

  • 1 building
  • 724 guestrooms or units
  • 18 levels
  • 54149 sq ft of conference space
  • 5031 sq m of conference space
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
The Westin Kansas City at Crown Center offers 724 air-conditioned accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Kansas City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Sheraton Kansas City Hotel at Crown Center

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4.2 out of 5, Very Good, 1,002 reviews
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Aug 21 - Aug 22
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free bus station shuttle
  • Limo/town car service
  • Covered self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 39 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: USD 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 33.29 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 29.00 per day (in/out privileges)
  • Covered valet parking fee: USD 39.00 per day (in/out privileges)
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 28 per night
  • Rollaway bed fee: USD 33.29 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Crown Center Hotel Kansas City
Kansas City Westin
The Westin Crown Hotel Kansas City
Westin Kansas City
Westin Crown Center Kansas City
Westin Crown Center
Westin Crown Center Hotel
Westin Kansas City Crown Center Hotel
Westin Kansas City Crown Center
The Westin Crown Center
The Westin Kansas City at Crown Center Hotel
The Westin Kansas City at Crown Center Kansas City
The Westin Kansas City at Crown Center Hotel Kansas City

Frequently asked questions

How close is The Westin Kansas City at Crown Center to the airport?

The Westin Kansas City at Crown Center is 20.8 mi (26-min drive) away from the Kansas City International Airport (MCI) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Kansas City at Crown Center?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at The Westin Kansas City at Crown Center on Aug 21, 2025 start from $219.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Kansas City at Crown Center have an airport shuttle?

Airport shuttle services are not available at The Westin Kansas City at Crown Center.

Does The Westin Kansas City at Crown Center offer free breakfast?

Free breakfast isn’t provided at The Westin Kansas City at Crown Center, but buffet breakfast is offered for a fee of USD 17.00 per person. It's available every day from 6:30 AM to 9:00 AM.

Is there a casino at The Westin Kansas City at Crown Center?

No, there is no casino at this hotel, but Isle of Capri Casino Kansas City (6-min drive) and Harrah's Casino (13-min drive) are nearby.

What time is check-in at The Westin Kansas City at Crown Center?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Kansas City at Crown Center?

Free parking is not available at this hotel. Self parking is available for USD 29.00 per day, and valet parking for USD 39.00 per day.

Does The Westin Kansas City at Crown Center have a pool?

The Westin Kansas City at Crown Center features an outdoor pool.

Does The Westin Kansas City at Crown Center have a restaurant?

Yes, there is a restaurant on site.

Does The Westin Kansas City at Crown Center have a spa?

There are no spa services available at this hotel.

How close is The Westin Kansas City at Crown Center to downtown Kansas City?

The Westin Kansas City at Crown Center is 1.1 mi away from Kansas City.

The Westin Kansas City at Crown Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 658 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 38 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great food. Really convenient for Union Station
Stayed 3 nights in May 2025

10/10 Excellent

PHILIP

Stayed 1 night in May 2025

10/10 Excellent

Tabatha

Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Best place to stay in Kansas City!
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas getaway

Stayed here for the Hallmark Christmas Experience. We had a great time . The hotel was very clean and bed was comfy .
Stayed 3 nights in Dec 2024

4/10 Poor

Tammie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not luxury!!!

Definitely not worth the price... not luxury. Dirty carpets... outdated decor ... pool and hot tub chemicals off/closed... both were debris filled. Very disappointed in front desk management leadership and training of employees. Hotel in general, was unaccommodating. Don't waste your money!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay if you're looking for a staycation. Great room, easy parking, near a lot of places to go and if you attend a show at the theater you can there from inside crown center.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

10/10 Excellent

bonnie

Stayed 1 night in Feb 2025

2/10 Terrible

Jackson

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me full price when I was told I wasn’t old enough to stay there!
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shawna

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've stayed here before but this room was much smaller. It is a very nice hotel with many conveniences although the coffee shop was not open when posted. It is connected to many shops and the link system allows for indoor walking to adjoining hotels and shops. Everything closes earlier than I would have preferred though.
Stayed 1 night in Mar 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

Lakeisha

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place.

Amazing. Quiet. Lovely. Pricy. Paying for parking is a bummer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Candice Marie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and we absolutely loved our room. Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for what we wanted to see Thank you!
Stayed 1 night in Jan 2025

8/10 Good

Frank

Stayed 2 nights in Jan 2025

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 3 nights in Dec 2024