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"Overall everything was good would definitely recommend this property " More

By a verified traveler on Thu 30 Jan 2020

Hotel Description

3-star hotel near T-Mobile Center

City center stay

With a stay at this Crossroads Arts District hotel, you'll be within half a mile (1 km) of T-Mobile Center and 2 miles (3 km) of Union Station. Crown Center and Hallmark Visitors Center are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. There's a bar/lounge on site, and laundry facilities and free newspapers are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 151 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with satellite channels. Other amenities include Netflix, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Kansas City Downtown/Convention Center ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Kansas City Downtown/Convention Center

Everyone (6) Family (4)
5 out of 5

Posted by on Sep 24, 2020

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Comment from Hotel Management

Sep 26, 2020 by Curt

Thank you for your 5 out of 5 rating!

5 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Charul

Dear Guest, Thank you so much for your five-star review rating, please do give us another opportunity to host your stay. Sincerely, Charul Dalal Dual Assistant General Manager

4 out of 5
Overall everything was good would definitely recommend this property

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 30, 2020 by Curt

Thank you for your feedback. We look forward to having come back & stay with us soon!

3 out of 5
They have strange hours for the Bristol,bar and Starbucks. All of the people that work there were not very well informed on a lot of issues. Check in was slow and I was the only one at the desk. I would stay there again because of the location and the cleanliness of the place. Right now the street in front of the hotel is blocked off because of road work so it made it very congested.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Curt

Thank you for the feedback. I will be sure to share with our team.

4 out of 5
The property is grest but the food was mediocre. It would be great to see more "normal" options. Cocktail was way too strong. The location to downtown restaurants is ideal!!

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Curt

Thank you for your feedback. I have be sure to share with our F&B team.

4 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by Charlie

Dear Guest, We are very happy that you enjoyed your stay at the hotel, please do come visit us again when in town. Sincerely, Charul Dalal-Mody Dual Assistant General Manager

4 out of 5
Easy access to streetcar and other downtown amenities.

Posted by on Aug 10, 2018

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4 out of 5
No free parking, no free breakfast. You either used valet parking ($24) or parked on the street. The horseshoe in front of the hotel is scarely narrow.

Posted by , from Omaha on Aug 9, 2018

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1 out of 5

Incredibly Poor Service

Pros: Nothing at all
Cons: Everything starting with retraining front desk employees and adding staff.
Long wait with NO ONE in line in front of me. My reserved room was not available. They tried to move to next door to the Residence Inn which I agreed to and then they want $80 more. I told them no. They charged me for the full stay. Several phone calls and they immediately put you on hold. Cancelled my Marriott stay in Oklahoma for tonight. I will stay with organizations that are professional.

Posted by , from Kansas City on Jun 4, 2017

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About the Courtyard by Marriott Kansas City Downtown/Convention Center

Location 1535 Baltimore, Kansas City, MO 64108

Property Features

Courtyard by Marriott Kansas City Downtown/Convention Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. There are 2 meeting rooms available. The business-friendly Courtyard by Marriott Kansas City Downtown/Convention Center also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Kansas City hotel is smoke free.

  • 151 guestrooms or units
  • 10 levels
  • Built in 2016
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kansas City Intl. Airport (MCI) (31.2 km / 19.4 mi)
  • Train station: Kansas City Union Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Kansas City Downtown/Convention Center offers 151 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Smart television
  • Satellite channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 for adults, USD 5 and USD 25 for children (approximately)
  • Covered self parking fee: USD 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Kansas City Downtown/convention Center Hotel

You should know

  • Pool access available from 6 AM to 11 PM.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.