4-star hotel near America's Center Convention Complex
Heart of St. Louis
Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and Busch Stadium. Also, America's Center Convention Complex is within half a mile (1 km) and Enterprise Center is within 2 miles (3 km).
Business services
This hotel features a gym and a bar/lounge. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference space. Self parking, a grocery/convenience store, and express check-out are also offered.
Hilton St. Louis Downtown at the Arch ratings based on 22 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hilton St. Louis Downtown at the Arch
Everyone (6)Couples (7)Family (9)
1 out of 5
Posted by Tom on Nov 12, 2021
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5 out of 5
Noble ( believe) was an awesome waiter at the morning breakfast.
Posted by Sharon on Nov 9, 2021
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Comment from Hotel Management
Nov 20, 2021
by latoya
Thank You For this feedback. I will surely share your experience with our staff
3 out of 5
needs major updates to infrastructure and furniture. duvet comforter barely had any filling left in it. no microwaves in rooms and microwave in lobby couldn’t fit dinner plates provided by staff. hotel did not smell good. no tv guide or local guides in room. good location in downtown. not the worst stay, but definitely not worth the price or up to standard of other hilton/4 star hotels.
Posted by Paige on Oct 28, 2021
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Comment from Hotel Management
Oct 28, 2021
by Hotel Management
Thank you for your review. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.
5 out of 5
Posted by AMY, from Fayetteville on Oct 26, 2021
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5 out of 5
Nice rooms, very friendly staff.
Posted by Rick on Oct 9, 2021
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Comment from Hotel Management
Oct 11, 2021
by Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.
1 out of 5
Room was small and way overpriced, had a problem with parking and ice in the vending machine was dirty. Would not recommend!
Posted by Christina on Sep 19, 2021
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Comment from Hotel Management
Sep 20, 2021
by Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry to hear that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. Please know that we do try to consistently deliver a superior guest experience. Should you ever find yourself back in town, please give us a chance to show you that our product and service can live up to your expectations.
5 out of 5
A beautiful old building with a stylish and modern interior. Very friendly staff. Will stay here again!
Posted by Chelsea, from West Frankfort on Sep 5, 2021
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Comment from Hotel Management
Sep 7, 2021
by Hotel Management
Thank you for sharing your positive experience with us and with your fellow travelers. We’re thrilled to hear you enjoyed our unique style and atmosphere. Thank you for your review, and we look forward to welcoming you back in the future!
1 out of 5
Upon check in the lady that helped us was very kind and confirmed our 4 day - 3 night reservation (Fri-Mon), made friendly chat, discussed parking with us and so on. However, we had to get new room keys 3 different times, and parking keys twice. Sunday the gentleman working the desk very rudely told me my keys were not working because I was supposed to be gone already as I only had a one night stay, even though this was Sunday and I checked in Friday. He reluctantly gave me another key after I showed him the proof and blamed it on expedia even though I used Travelocity. I had a room with the Jacuzzi tub but could not use it because the drain was broke, it would not lift and the first night we stayed there was a roach crawling up the bedroom door... The location is perfect for walking everywhere, but do not plan on being able to sleep, and there it a lot of sidewalks blocked for construction.
Posted by a verified traveler on Aug 23, 2021
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Comment from Hotel Management
Aug 23, 2021
by Hotel Management
Thank you for taking the time to share your honest feedback. We are disheartened to hear that we fell short in so many areas throughout your visit and that your experience did not match your expectations. We appreciate your feedback immensely and I can assure you that we will do everything in our control to rectify your concerns from this recent visit. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit.
4 out of 5
The guys (justin) that checked us in was very pleasant and helpful. We asked about places to eat and he gave us plenty of places to choose from.
Posted by a verified traveler on May 17, 2021
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Comment from Hotel Management
May 19, 2021
by Hotel Management
Thank you so much for taking a moment to share your experience. It is truly uplifting to have guests share such positive experiences, especially during this time. Justin will be so happy to hear your comments; I cannot wait to share your kind words. Thank you again for the wonderful feedback!
4 out of 5
I didn’t like that I had to pay an extra $30 for parking
The property will be renovating from March 13 2022 to September 10 2022 (completion date subject to change). The following areas are affected:
Bar/lounge
Front desk
Hallway
Lobby
Meeting facilities
Select guestrooms
Guests will have access to the following alternate facilities during the renovation:
Business facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
There's an onsite 24-hour business center. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 5,000 square feet (0 square meters) and includes conference space. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton St. Louis Downtown at the Arch. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star St. Louis hotel is smoke free.
1 building
195 guestrooms or units
7 levels
5,000 sq ft of conference space
0 sq m of conference space
Built in 2005
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Concierge
Wedding services available
Convenience store
Gift shop
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Family property
Grocery/convenience store
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Parking
Self parking (surcharge)
, RV, bus, truck parking
Transport
Train station: St. Louis Gateway Station (2.2 km / 1.4 mi)
Metro station: Convention Center Station (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
Hilton St. Louis Downtown at the Arch offers 195 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Pillowtop beds
MP3 dock
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (on request)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:30 AM.
400 Olive Bar - This bar serves light fare only.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 25.0 per stay.
Free cribs (infant beds)!
Pet Policy
Pets: USD 50.00 per accommodation, per stay
Weight limit: 75 lbs
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per accommodation, per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 15 and USD 30 per person (approximately)
Fee for in-room wireless Internet: USD 16.95 per night (rates may vary)
Self parking fee: USD 30 per day (in/out privileges)
Pet fee: USD 50.00 per accommodation, per stay
Service animals are exempt from fees
Housekeeping is available for an additional fee
Rollaway bed fee: USD 25.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Arch Hotel St. Louis Downtown
Hilton St. Louis Downtown
Hilton St. Louis Downtown Arch
St. Louis Downtown Hilton
Hilton St. Louis Downtown Arch Hotel
Hilton Arch Hotel
Hilton Arch
Hilton St Louis At The Arch
Hilton St. Louis Downtown at the Arch Hotel
Hilton St. Louis Downtown at the Arch St. Louis
Hilton St. Louis Downtown at the Arch Hotel St. Louis
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
Hilton St. Louis Downtown at the Arch is 1 mi away from St. Louis.
Hilton St. Louis Downtown at the Arch is home to 400 Olive Bar, which features light fare.
Free parking is not available at this hotel. Self parking is available for USD 30 per day.
Hilton St. Louis Downtown at the Arch is 14.1 mi (19-min drive) away from the St. Louis Lambert Intl. Airport (STL) airport, the closest popular airport to the property.
Hilton St. Louis Downtown at the Arch does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Hilton St. Louis Downtown at the Arch, but full breakfast is offered for a fee of between USD 15 and USD 30 per person. It's available every day from 7:00 AM to 9:30 AM.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at Hilton St. Louis Downtown at the Arch.
No, there is no casino at this hotel, but Lumiere Place Casino (10-min walk) and Casino Queen (3-min drive) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
