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5.0 out of 5

"Beautiful rooms. Gracious and helpful hosts. Great location. " More

By a verified traveler on Thu 01 Oct 2020

Hotel Description

4-star hotel near Union Station

City center retreat

Within a 15-minute walk of this Crossroads Arts District hotel, you'll find Union Station and Sea Life Kansas City Aquarium. Kansas City Convention Center and Crown Center are also within 2 miles (3 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 131 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include Netflix, minibars, and room service.

Classic Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crossroads Hotel ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Crossroads Hotel

Everyone (2) Couples (2) Family (2)
5 out of 5
Beautiful rooms. Gracious and helpful hosts. Great location.

Posted by on Oct 1, 2020

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Comment from Hotel Management

Oct 1, 2020 by Jeff Conrade, General Manager

Thank for your review! We appreciate you taking the time to share your feedback and are glad you enjoyed the hotel and our team! We hope to see you again soon!

5 out of 5
The bar was great. The pizza was a bit overcooked, but, otherwise it was great.

Posted by , from Kansas on Mar 8, 2020

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Comment from Hotel Management

Sep 28, 2020 by Jeff Conrade, General Manager

Hi Anthony, thank you for taking the time to review our hotel and appreciate the support!

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by Jeff Conrade - General Manager

Thank you for choosing to stay with us and for taking the time to leave us feedback. We look forward to having you with us in the future!

5 out of 5
Beautiful hotel!! Every little detail was incredible and so well thought out. As someone who typically stays in Holiday Inn’s/Best Western, etc. I missed having a continental breakfast but otherwise, it was an experience I’ll never forget! Sooo beautiful! I would recommend to anyone staying in KC

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 30, 2019 by Jeff Conrade, General Manager

Wow! Thank you for the incredible response and delighted you appreciate our attention to detail and the thought that went in out our hotel and service. We are thrilled this is an experience you'll never forget and sincerely appreciate your high recommendation! We hope to see you again in the future!

5 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jeff Conrade, General Manager

We appreciate your feedback and great support. We hope to see you soon!

5 out of 5
This property used to be the Pabst Blue Ribbon Beer bottling building which has been completely redone. It is absolutely beautiful and unique. The décor is awesome, with artwork from local artists. The staff are so nice and friendly and went out of their way to take good care of us. We would highly recommend this hotel!!

Posted by , from Des Moines, Iowa on Feb 18, 2019

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Comment from Hotel Management

Feb 20, 2019 by Jeff Conrade, General Manager

Hi Becky, Thank you for sharing you wonderful feedback and thrilled you enjoyed our artwork featuring artists from our community. We truly appreciate your support and recommendation! We can't wait to have you back with us soon.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a rooftop terrace, and coffee/tea in a common area are also featured at the business-friendly Crossroads Hotel. A complete renovation of Crossroads Hotel was completed in October 2018. This 4-star Kansas City hotel is smoke free.

  • 131 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kansas City Union Station (1.3 km / 0.8 mi)

Room Amenities

Crossroads Hotel offers 131 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Crossroads Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 40 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 per person (approximately)
  • Pet fee: USD 40 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crossroads Hotel Kansas City
  • Crossroads Hotel Hotel
  • Crossroads Hotel Kansas City
  • Crossroads Hotel Hotel Kansas City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.