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4.1 out of 5

"Only wished that the property had coffee available for us early risers , 630 is late to start serving coffee " More

By a verified traveler on Fri 02 Jun 2023

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Hotel Description

3.5-star aparthotel near MD Anderson Cancer Center

Texas Medical Center stay

A stay at this Texas Medical Center aparthotel places you within half a mile (1 km) of MD Anderson Cancer Center and 2 miles (3 km) of Rice University. Houston Zoo and NRG Stadium are also within 3 miles (5 km).

Poolside dining

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. You'll appreciate the seasonal outdoor pool, poolside bar, and rooftop terrace.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 225 apartments also offer free WiFi and plasma TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Jul 9 - Jul 10

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count room.options.bedSize. Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Conference)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Houston Plaza/Medical Center ratings based on 30 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Houston Plaza/Medical Center

Everyone (17) Couples (4) Family (8)
5 out of 5
Only wished that the property had coffee available for us early risers , 630 is late to start serving coffee

Posted by on Jun 2, 2023

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Comment from Hotel Management

Jun 3, 2023 by Customer Service

Thank you for the great rating, Wesley!We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed your stay, but we are disappointed to hear that we could have done more for you regarding our coffee services. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon! Have a beautiful day!

1 out of 5
Room service absolutely unedible. Disgusting soup they said was "potato" was actually some corn/imitation crab meat? The turkey sandwich was grotesque, watery, flavorless mulch. The fries were damp and cold.

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 1, 2023 by Customer Service

Hi Steven,We understand how important it is to have a positive experience with the hotel you choose. While we are known for our outstanding hospitality, we realize that we lacked this standard when assisting you. It is unfortunate that you experienced issues with our room service, and we appreciate you for bringing this to our attention. We will address this with our entire team moving forward.Thank you for your feedback.

5 out of 5

Posted by on Jan 16, 2023

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4 out of 5

Posted by on Nov 10, 2022

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5 out of 5

Posted by on Oct 3, 2022

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5 out of 5

Posted by , from KINGWOOD on Jun 2, 2022

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5 out of 5

Posted by on May 9, 2022

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4 out of 5

Posted by on Apr 27, 2022

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5 out of 5
Renji was very helpful and welcoming when I arrived! Very professional and this experience has been very exciting! Especially the city views! Thank you Hilton I definitely plan to come again!

Posted by , from irving on Apr 23, 2022

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1 out of 5
There for medical reasons, Internet was super slow to the point of frustration; TV glitched and could not hear a complete sentence, maintenance came up and he tried to fix it, super nice guy, Henry, so he suggested we ask to move rooms. We were in a suite and they lied to us and said they had no rooms to move us so we asked for our money back and we would go somewhere else. They refused to help. Went downstairs to speak in person and all of a sudden they had another room, amazing how that happens. We moved to a very small room with no kitchen like we paid for that we needed for my husband, but decided to live with it. Settled down to watch a show and the same TV glitching constantly. We went to bed and burned up all night because the AC in this room did not blow very cold, then took a shower this morning and the shower floor filled up with water and what appeared to be feces floated up from the drain. I cannot make this up. We will never stay here again. I never write reviews, ever. This deserved a review. The front desk man offered a few points on my honors card this morning OR a free breakfast to make up for it. Never. $330 for the night GONE!!! and we come back here all the time for my husband's cancer treatments. Kathy Hilton would be appalled.

Posted by on Mar 3, 2022

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About the Hilton Houston Plaza / Medical Center

Location 6633 Travis St, Houston, TX 77030

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 15 to March 15:

  • Bar/Lounge
  • Swimming pool

Property Features

Hilton Houston Plaza/Medical Center offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this aparthotel measures 6733 square feet (626 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Houston Plaza/Medical Center. Parking is available for a fee. This 3.5-star Houston aparthotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 19 levels
  • 6733 sq ft of conference space
  • 626 sq m of conference space
  • Built in 1986
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Houston Station (9.6 km / 6 mi)
  • Metro station: Dryden/TMC Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Houston Plaza/Medical Center offers 225 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 50-inch plasma televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Hilton Houston Plaza/Medical Center has a restaurant on site.

Shamrock Lounge - This cocktail bar serves dinner only. Open daily.

Bar 9 Rooftop - This poolside bar serves dinner and light fare. Happy hour is offered. Open daily.

Herb N Kitchen - This café serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Minimum guest age is 21
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00–25.00 for adults, and USD 5.00–20.00 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Houston Plaza
  • Hilton Houston Plaza
  • Houston Plaza Hilton
  • Hilton Houston Plaza Hotel Houston
  • Houston Hilton
  • Hilton Houston Plaza Hotel
  • Hilton Houston Plaza / Medical Center
  • Hilton Houston Plaza/Medical Center Houston
  • Hilton Houston Plaza/Medical Center Aparthotel
  • Hilton Houston Plaza/Medical Center Aparthotel Houston

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.