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Courtyard by Marriott Houston Downtown/Convention Center

3-star property
916 Dallas St, Houston, TX 1-855-201-7819

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4.4 out of 5
Excellent!
See all 21 Travelocity Reviews

"Overall stay was okay. No continental breakfast available. Received brown sack breakfast with muffin, fruit cup, and juice. The pool was unavailable a ... " More

By a verified traveler on Fri 19 Mar 2021

Points Of Interest

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Hotel Description

3-star hotel near Discovery Green

City center stay

Within a 10-minute walk of this Downtown Houston hotel, you'll find House of Blues Houston and Discovery Green. Toyota Center and Hobby Center for Performing Arts are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 191 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Free weekday newspapers, hair dryers, and safes are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$111* Per night/room Apr 28 - Apr 29

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Presidential Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard by Marriott Houston Downtown/Convention Center ratings based on 21 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Houston Downtown/Convention Center

Everyone (8)
5 out of 5

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 31, 2021 by Customer Service

Thank you for this excellent rating! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Courtyard Houston Downtown/Convention Center! We'd love to host you again someday for yet another unforgettable visit. Have a fabulous day!

4 out of 5
Overall stay was okay. No continental breakfast available. Received brown sack breakfast with muffin, fruit cup, and juice. The pool was unavailable and filthy.

Posted by on Mar 19, 2021

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Comment from Hotel Management

Mar 19, 2021 by Customer Service

We appreciate that you took the time to share your feedback. We're glad you had a pleasant stay with us despite our services not exceeding your expectations. We've addressed your concerns with the appropriate members of our team so that we may improve moving forward. We hope to host you again soon so we can share a more positive experience that our guests are accustomed to.

5 out of 5
Brandy at front desk was true doll. She made check in simple and fun

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 4, 2019 by Front Desk Team

Dear guest, Thank you for your valued feedback. We really appreciate your comment. Brandy will be recognize for your review. We hope to serve you again soon. Warm regards, Front Desk Team

4 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 23, 2019 by Brit Burk- Assistant General Manager

Thank you so much for your feedback. We hope to have the pleasure of hosting you again when in Downtown Houston.

5 out of 5
It was the perfect location due to walking distance of my event. If it is held here again I will certainty stat at this location!

Posted by on May 26, 2019

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Comment from Hotel Management

Jun 2, 2019 by Adriana Gil-Cardenas

We are delighted to have been your chosen hotel during your recent stay in Houston. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Houston Downtown/Convention Center.

4 out of 5
It was nice. Great location. Close to resteraunts and metro and downtown bus

Posted by , from san antonio tx on Jul 21, 2018

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Comment from Hotel Management

Aug 13, 2018 by Hotel Manager

Thank you for the nice response!

5 out of 5
We plan to stay here again. Friendly staff. Great lication. Walking distance to restaurants and entertainment.

Posted by , from FL on Jun 11, 2018

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Comment from Hotel Management

Jun 12, 2018 by Team Courtyard

Thank you for your kind survey!

5 out of 5

First time stay

The rooms were very spacious and clean!!! Everything you want in a hotel room!!! You guys rock, thanks for having us

Posted by , from college station tx on Jan 4, 2018

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Comment from Hotel Management

Jan 5, 2018 by General Manager

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Houston area.

5 out of 5

Real nice hotel and excellent staff!!!

Great experience...I would recommend anybody to stay.

Posted by on Dec 14, 2015

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5 out of 5

convenient downtown

Pros: Very clean, good wifi, comfortable bed
Location: lots of places to eat across the street, Starbucks around the corner and a small store one block away
Even amid a lot of street construction the staff was very helpful, friendly. Hotel itself is well maintained and all that one would expect from a Marriott facility.

Posted by , from Texas on Oct 26, 2015

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About the Courtyard by Marriott Houston Downtown/Convention Center

Location 916 Dallas St, Houston, TX 77002

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and a picnic area are also featured at the business-friendly Courtyard by Marriott Houston Downtown/Convention Center. For a fee, parking is available. This 3-star Houston hotel is smoke free.

  • 191 guestrooms or units
  • 9 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Houston William Hobby Airport (HOU) (16.1 km / 10 mi)
  • Train station: Houston Station (3 km / 1.9 mi)
  • Metro station: Main Street Square Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Houston Downtown/Convention Center offers 191 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 15.00 per person (approximately)
  • Valet parking fee: USD 38 per night (in/out privileges)
  • Early check-in fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Convention Hotel Houston Downtown Center
  • Courtyard Houston Downtown Convention Center
  • Courtyard By Marriott Houston Downtown Hotel Houston
  • Courtyard Houston Downtown Convention Center Hotel
  • Courtyard Houston Downtown
  • Courtyard Marriott Houston Downtown/Convention Center
  • Courtyard by Marriott Houston Downtown/Convention Center Hotel
  • Courtyard by Marriott Houston Downtown/Convention Center Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.