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4.2 out of 5

"Convenient location. Friendly helpful staff. I’m " More

By a verified traveler on Sun 01 Oct 2023

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Hotel Description

3-star hotel near Toyota Center

City center stay

A stay at this Downtown Houston hotel places you within half a mile (1 km) of Toyota Center and 2 miles (3 km) of Minute Maid Park. Downtown Aquarium and George R. Brown Convention Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$137* Per night/room Mar 26 - Mar 27

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Courtyard by Marriott Houston Downtown/Convention Center ratings based on 30 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Houston Downtown/Convention Center

Everyone (20) Couples (2) Family (6)
5 out of 5

Posted by on Nov 13, 2023

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Comment from Hotel Management

Dec 6, 2023 by Customer Service

Melissa, thank you for taking the time to rate Courtyard Houston Downtown/Convention Center. We're thrilled to see your high rating, as your satisfaction is our top priority. We hope to welcome you back again soon for another wonderful experience.

5 out of 5

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 21, 2023 by Customer Service

Thank you for the 5/5 rating, Rock!It's excellent you enjoyed your time at Courtyard Houston Downtown/Convention Center so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

3 out of 5
Convenient location. Friendly helpful staff. I’m

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 1, 2023 by Customer Service

Thank you for sharing your feedback, Jennifer.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

5 out of 5

Posted by on Sep 30, 2023

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Comment from Hotel Management

Oct 1, 2023 by Customer Service

Timothy, it's wonderful to know you had a 5-star experience at Courtyard Houston Downtown/Convention Center. We appreciate the high rating and look forward to your next visit!

5 out of 5
Ben from Reception was extremely helpful, he is very responsive to our requests, and provided 5 star customer services. We truly appreciate Ben's great customer services and he exemplifies a great example of hospitality services. Thank you Ben!

Posted by on Sep 8, 2023

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Comment from Hotel Management

Sep 9, 2023 by Customer Service

Yunzhi, it's fantastic to read about your positive experience at Courtyard Houston Downtown/Convention Center! We're delighted that Ben's level of service exceeded your expectations. He truly embodies the spirit of exceptional hospitality that our team members strive to deliver. Thank you for your kind words, and we look forward to your next visit.

4 out of 5

Posted by on Aug 27, 2023

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Comment from Hotel Management

Sep 16, 2023 by Customer Service

Thanks for the 4/5 rating, Diana!We're thrilled you enjoyed your time at Courtyard Houston Downtown/Convention Center so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

1 out of 5
First I did not make reservation at this hotel. I contacted them and they had no records. How did you all get my bank card information!! This this need to be canceled and return my money!!!!

Posted by on Aug 20, 2023

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3 out of 5
Advertised that they had a free shuttle for the Astros game, so we stayed there. We waited so long for the shuttle, we were late for the game, called and paid for an Uber ride, same thing happened after the game. If you aren't going to provide a service, don't advertise that you provide it.

Posted by on May 22, 2023

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Comment from Hotel Management

May 23, 2023 by Customer Service

We appreciate the feedback, Sharon. While it's great your stay seemed to be satisfactory, we're disappointed that it was anything less than perfect. We always want to go above and beyond for our guests, and apologize we fell short with you. We look forward to sharing a more positive experience with you soon.

5 out of 5

Posted by on May 11, 2023

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Comment from Hotel Management

Jun 1, 2023 by Customer Service

Thanks for the perfect rating, Anne!We're pleased to hear that you have fully enjoyed your stay at Courtyard Houston Downtown/Convention Center, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

4 out of 5
Nice room parking limited but would definitely stay again

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 24, 2022 by Customer Service

Thank you for the 4-star rating, Georgene!We are delighted to see that you had a wonderful time at Courtyard Houston Downtown/Convention Center. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

About the Courtyard by Marriott Houston Downtown/Convention Center

Location 916 Dallas St, Houston, TX 77002

Property Features

Courtyard by Marriott Houston Downtown/Convention Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and 2 meeting rooms are available. The business-friendly Courtyard by Marriott Houston Downtown/Convention Center also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Houston hotel is smoke free.

  • 191 guestrooms or units
  • 9 levels
  • 2 buildings
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Houston Station (3.1 km / 1.9 mi)
  • Metro station: Main Street Square Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Houston Downtown/Convention Center offers 191 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.61 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00–15.00 per person
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Early check-in fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Convention Hotel Houston Downtown Center
  • Courtyard Houston Downtown Convention Center
  • Courtyard By Marriott Houston Downtown Hotel Houston
  • Courtyard Houston Downtown Convention Center Hotel
  • Courtyard Houston Downtown
  • Courtyard Marriott Houston Downtown/Convention Center
  • Courtyard by Marriott Houston Downtown/Convention Center Hotel
  • Courtyard by Marriott Houston Downtown/Convention Center Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.