Find and compare 3 Star hotels in Financial District

"It’s a nice looking hotel. However, extremely long line and wait time for check-in. There was only one line and it went from one end of the hotel all the way to the front entrance. Terrible customer service and staff didn’t accommodate for stay. I wasn’t expecting to arrive and have to wait 2+ hours for a room I made advanced reservations for. I can be patient, but I don’t have that much patience to be camping out in the lobby. Now, I understood the busyness due to the holiday season, but they need to incorporate a better logistics system in order to improve the guest experiences. Just hire me as the operations manager because I actually care about efficiency 3/10 for the stay, 10/10 for my potential to fix it lol"

"This was a horrible experience. During check in I was asked if I would like service to clean the room like changing my sheets and towels either everyday Or every other day, I requested the “everyday” option. They literally came only on my last day before I left, and when they did they did not change my sheets because I had a little makeup on the sheets from the first night, the staff fully made up my bed using the exact same sheets. When I called to complain that no one had came to change the sheets I was told the cleaning team was leaving for the day, this place was very unfortunate and very misleading from online. The temperature is weird either HOT or freezing cold, there is no normal room temperature. The Tv guide states that HBO is free with our stay. No it was not, I called the front desk and they no longer are paying for that service, I mean I could go in and on. I will not be staying here again "

"I stayed for three nights, and thoroughly enjoyed my stay. Yes, the rooms are small, but it is New York. The hotel staff where all very friendly, the property is clean and well maintained, and the location is great. The hotel is close to all the Theaters, transportation and many sites. I would definitely stay again."

"The rooms are extremely small and uncomfortably narrow. I genuinely regret booking this for my friend and his wife. At this price point, the value is unacceptable. I would not recommend this property to anyone."

"Clean hotel, friendly staff, and great location!"

"The floor lamp was broken and the lock for the window was loose. Clean and friendly staff. "