Courtyard by Marriott New York Manhattan/Times Square

3.5-star property
W 40th St, New York, NY 1-855-201-7819
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4.1 out of 5
Very good!
See all 13 Travelocity Reviews

"Great location, closest enough to walk to lots of things! Hotel staff friendly and always very helpful! " More

By a verified traveler on Mon 04 Dec 2017

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Hotel Description

A family-friendly stay in the heart of New York awaits you at Courtyard by Marriott New York Manhattan/Times Square. Within a short 5-minute stroll, you'll find popular places like New York Public Library and Times Square. Highlights at this hotel include free in-room WiFi.

You can enjoy flat-screen TVs with cable channels, and all 244 rooms feature iPod docks, in-room childcare, and coffee/tea makers. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Refrigerators, down comforters, and free weekday newspapers are also available.

The cafe, Nosh, is open for breakfast, lunch, and dinner. 900 square feet (84 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Continental breakfast is available. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 3.5-star Garment District hotel include Macy's and Broadway.

Courtyard by Marriott New York Manhattan/Times Square ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Great location

Great location, closest enough to walk to lots of things! Hotel staff friendly and always very helpful!

Posted by , from rancho cucamonga ca on Dec 4, 2017

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Comment from Hotel Management

Dec 7, 2017 by Operations Manager

Dear Kari, it was our pleasure hosting you at the Courtyard New York Manhattan/Times Square. We are glad to know our convenient location and courteous associates left you with a great impression of our hotel. We appreciate your business and hope to be your first choice every time you visit our area. Jessenia Rodriguez, Operations Manager

3 out of 5

Marriot Rewards members do not waist your points.

Pros: Staff and location
Cons: heating/cooling
Location: Times Square, Subway station, Bryant Park, Theater District, Shopping,
This hotel did not live up to other Marriotts I have stayed in. We always choose from the fleet of Marriotts and this Courtyard was not what I expected. First, I booked in August for the week of the Macy's parade. It has always been my dream to go. I was on the 22 floor and thought I would have an awesome view. I looked at a brick wall outside my window. They offered to let us move the next day, but it was a room that was on the fourth floor and we decided it was not much better so we stayed. Then we noticed the mini-fridge was missing. They brought another and it did not work...so I gave up on that. IT WAS SO HOT! We could not regulate the temp in the room. Only heat was running so if you turned the thermostat on it was heat or nothing. We were on the 22nd floor so we got everyone's heat. We opened a window but then we heard the street noise. The room made me think I was on a cruise...very tiny. The staff at the desk were nice. Our housekeeper was nice too and was helpful. We were within walking distance to Bryant Park and the parade. I felt very safe at the hotel as you have to use your room key to work the elevators. Overall I would say stay here if coming to see the parade.

Posted by on Nov 27, 2017

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Comment from Hotel Management

Nov 30, 2017 by Operations Manager

Dear Guest, thanks for your loyalty to our brands. We are glad to read you liked our friendly service and convenient location. That being said, we are sorry for the issues you experienced with your room. We will share your feedback with our staff to ensure our loyal travelers are receiving the experience they expect and deserve. It was a pleasure having you as our guest, and we look forward to serving you much better. Jessenia Rodriguez, Operations Manager

4 out of 5

Nice hotel. "Free internet" lacking.

Pros: Clean, very friendly, helpful staff.
Cons: Internet as stated above.
Location: Very close to everything. Great place!
They seem to pride themselves on "free" internet, but it was awful. An ad said we could upgrade for $4.95. Just charge me the extra $5 and don't tell me the Internet is free! Other than that the hotel was perfect.

Posted by on Nov 2, 2015

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Comment from Hotel Management

Nov 6, 2015 by Hotel Manager

Thank you for choosing to stay at our hotel and for the generous four star rating. We are glad that you loved our immaculate property, friendly and attentive service as well as our central location. However, we are sorry for the slow internet connectivity and for the inconvenience this caused. I ensure you that I will discuss your concerns with my team and take the necessary action. We appreciate your business and look forward to welcoming you back again soon. Roman Babek Hotel Manager

5 out of 5

Ideal location to experience Times Square

Pros: Location and the staff.
Location: Broadway musical, roaming Times Square, tours of Downtown.
Professional, courteous, accommodating...the hotel and the staff were remarkable! The hotel was impeccable, well-maintained, and clean. I will stay here again,...and again,...and again. They made my 20th wedding anniversary a spectacular one!! Many thanks...

Posted by , from Raleigh, North Carolina on Aug 31, 2015

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Comment from Hotel Management

Sep 2, 2015 by Hotel Manager

Thank you for staying at the Courtyard by Marriott Times Square on the occasion of your wedding anniversary. We are pleased to know that we were able to meet all of your expectations and that we provided you with a memorable stay experience. Thank you for highlighting our property, as well as, our associates who took great care of you throughout your stay. It was a pleasure hosting you and we hope to welcome you back soon. Roman Babek Hotel Manager

5 out of 5

Excellent value just off of Times Square

Pros: Everything, especially the staff and lounge areas.
Cons: Nothing that I can think of
Location: It is right off times square in NYC.
When you travel to NYC you never know exactly what to expect. I take my graduating senior class to New York every year for a senior trip and this year was no exception. We have stayed in many hotels over the years, some of them being a little shady, looking for a good deal that the kids can afford. I was surprised when the Courtyard Marriott was within our budget and very pleased when we arrived and found it to be even better than I had hoped. The staff was amazing and extremely helpful. They allowed us to store our bags before check in by placing them in a conference room because we arrived too early. They also stored our bags after we checked out so we could enjoy the day without lugging bags around the city. On top of all of the accommodations they made for us, they did it with class. The staff was friendly and showed genuine care in dealing with the students, not the fake smiles you get in other hotels. I cannot say enough how great they made our visit. I will definitely look them up again in the future.

Posted by , from Martinsburg, WV on May 12, 2015

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1 out of 5

Bed Bugs

I stayed here Labor Day weekend and my wife was attacked by bed bugs which kept her up scratching and in pain for nearly a week after we returned. I contacted the Courtyard Marriott regarding the problem and they never responded. Evidently, this must be a common occurrence. Stay Away !!!

Posted by on Sep 13, 2010

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5 out of 5

Very Very nice

Great location...quiet, excellent bed, safe in room, clean, great staff, good breakfast...did I mention great location? Highly recomend

Posted by on Jan 24, 2009

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4 out of 5

Great Hotel, awsome Location!!

This will certainly be the first place I look to for all future weekends in the city! Short walk to almost all the sights. Times Square, Empire State Building, Grand Central, etc. Little pricey on the breakfast (it was plentiful and very good though) and the valet parking ($65/night), but overall a great place to stay affordably in the heart of everything.

Posted by on Mar 17, 2008

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5 out of 5

Perfect location

My sister helped me pick this hotel and it was the perfect location. Most of the museums I went to were within walking distance or a short subway ride. Right in the heart of downtown. When my parents picked me up, the concierge was VERY helpful in giving them directions from there to Washington DC to avoid the traffic. I am definitely keeping this place in mind when I go to NYC in the future.

Posted by on Jan 28, 2008

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4 out of 5

3 adults and one toddler

The room was a bit cramped but that's expected for NY. Overall I have to say that everything about the hotel exceeded my expectations. It seems something always goes wrong when I stay in hotels. But I have to say I was pleasantly surprised. The room was clean with plenty of towels and bedding. They were more than willing to hold our luggage after checkout so we could enjoy NY for one more day. The valet service was quick. I am quite picky so I will mention the one thing that wasn't "perfect"- the "crib" they provide as a courtesy wasn't a crib at all - it was a playpen (with no mattress). So your little one won't be getting the most comfortable place to sleep (we just let our little one sleep with us). Other than this, I can't think of one single thing to complain about. There's lots of food nearby - if you're looking for a quick bite close by, go to Abitino's (good pizza, good price).

Posted by on Sep 17, 2007

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About the Courtyard by Marriott New York Manhattan/Times Square

Location 114 W 40th St, New York, NY 10018

Property Features

There's a coffee shop/café on site. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Courtyard by Marriott New York Manhattan/Times Square. For a fee, parking is available. This 3.5-star New York hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 32 levels
  • 2 conference rooms
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1998
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (14.7 km / 9.1 mi)
  • Train station: New York Grand Central Terminal Station (0.9 km / 0.6 mi)
  • Metro station: 42 St. - Bryant Pk. Station (0 km / 0 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott New York Manhattan/Times Square offers 244 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Nosh - This cafe serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 14.95 per person (approximately)
  • Valet parking fee: USD 52 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott New York Manhattan/Times Square Hotel
  • Courtyard Marriott New York Manhattan/Times Square
  • Courtyard Marriott Manhattan/Times Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.