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4.5 out of 5

"It might not have been the fanciest hotel ever, but the rooms were clean and comfortable. We walked just about everywhere so cannot speak to transport ... " More

By a verified traveler on Wed 31 Jan 2024

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Hotel Description

3-star hotel near Broadway

Manhattan stay

At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Empire State Building and Grand Central Terminal are also within half a mile (1 km).

Business services

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a grocery/convenience store are also offered.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$199* Per night/room Mar 31 - Apr 1

Executive Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard by Marriott New York Manhattan/Times Square ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott New York Manhattan/Times Square

Everyone (10) Couples (3) Family (2)
5 out of 5
Staff is awesome

Posted by on Feb 13, 2024

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Comment from Hotel Management

Feb 13, 2024 by Jessenia Rodriguez Senior Operations Manager

Dear Ileana, Thank you for sharing your wonderful experience at the Courtyard New York Manhattan/Times Square during your recent stay. We take great pride in delivering excellent service, so comments like yours let us know that we are meeting that goal. We will share your kind comments with our entire team to let them know that their efforts have been recognized. We appreciate you visiting our hotel and hope to welcome you again the next time that you are in New York.Sincerely,Jessenia RodriguezSenior Operations Manager

5 out of 5

Posted by , from New York on Feb 6, 2024

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Comment from Hotel Management

Feb 8, 2024 by Jessenia Rodriguez Senior Operations Manager

Dear Robert, We are happy you had a great time at Courtyard New York Manhattan/Times Square during your recent visit to New York City. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Jessenia RodriguezSenior Operations Manager

5 out of 5
It might not have been the fanciest hotel ever, but the rooms were clean and comfortable. We walked just about everywhere so cannot speak to transportation. And the staff were all so nice and helpful!!! Liked the location on a quiet street but close to all the action.

Posted by on Jan 31, 2024

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Comment from Hotel Management

Feb 1, 2024 by Jessenia Rodriguez Senior Operations Manager

Dear Dorothy, Thank you for writing a generous review about your recent stay at the Courtyard New York Manhattan/Times Square. We are pleased that you enjoyed our clean, comfortable room, convenient location and our staff's exceptional service. Your wonderful comments will be shared with our team!We appreciate you choosing our hotel for your visit to New York City and look forward to welcoming you back soon.Sincerely,Jessenia RodriguezSenior Operations Manager

3 out of 5
The greeting staff were very friendly but I was not notified when my room was ready and i had somewhere to be. My fiancé had to keep asking and then was not given the room keys since the reservation was under my name, leaving him stuck in the lobby for hours until I arrived back. The shower was hard to use and didn’t have a door.

Posted by on Nov 12, 2023

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Comment from Hotel Management

Nov 13, 2023 by Senior Operations Manager

Dear Deborah, Thank you for choosing us. While we are glad to know that you liked some aspects of your stay, we are sorry for any inconvenience caused to your fiancé upon arrival. Although we strive to help within our best capacity, we are disappointed we could not and would appreciate your understanding in this matter. We also appreciate for taking the time to share your thoughts about the bathroom door. We value your comfort and privacy and are sorry to hear that our current design did not meet your expectations. Your feedback is important to us, and we appreciate you telling us about your experience. We hope you both will revisit whenever your travels bring you back this way.Sincerely,Jessenia Rodriguez Senior Operations Manager

5 out of 5
Location

Posted by , from White Plains on Sep 19, 2023

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Comment from Hotel Management

Sep 20, 2023 by Senior Operations Manager

Dear Mary, Thank you for your recent review of your stay at the Courtyard New York Manhattan/Times Square. We are thrilled that you had such a pleasant visit. We appreciate your comments about our excellent location within minutes of the subway station, less than a five-minute walk from Times Square, and only two blocks from Bryant Park. Thank you again for taking the time to share your wonderful experience, and We look forward to your next visit!Sincerely,Jessenia Rodriguez Senior Operations Manager

5 out of 5

Posted by on Aug 24, 2023

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Comment from Hotel Management

Nov 6, 2023 by Senior Operations Manager

Dear Nicole, Thank you for staying at Courtyard New York Manhattan/Times Square and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Jessenia Rodriguez

5 out of 5

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 19, 2023 by Senior Operations Manager

Dear Todd, Thank you for rating your stay at Courtyard New York Manhattan/Times Square. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Jessenia Rodriguez,Senior Operations Manager

5 out of 5
Staff was very welcoming the only thing self parking was a little ways

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 9, 2023 by Senior Operations Manager

Dear Catherine, Your kind comments and excellent rating are greatly appreciated by all of us here at Courtyard New York Manhattan/Times Square. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the great review, and we hope to have you as our guest again soon.Sincerely,Jessenia Rodriguez Senior Operations Manager

4 out of 5

Posted by on Dec 28, 2022

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Comment from Hotel Management

May 12, 2023 by Senior Operations Manager

Dear Dean, thank you for your rating of Courtyard New York Manhattan/Times Square. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.Sincerely,Jessenia RodriguezSenior Operations Manager

5 out of 5
The motel was in a great spot, walk-able to a lot, and very close to the subway. It was clean and the staff was very friendly and helpful.

Posted by , from PHELPS on Jun 7, 2022

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Comment from Hotel Management

Jun 11, 2022 by Senior Operations Manager

Dear Tracy, thank you for your review of your stay at the Courtyard New York Manhattan/Times Square. We appreciate your comments about our excellent location within minutes of the subway station. Our team understands that keeping the hotel fresh and spotless is the number one expectation of our guests, so they go above and beyond to meet this standard. We will share your kind comments with them to let them know their hard work is appreciated. Thank you once more for choosing our hotel, and we hope to see you again soon. Sincerely, Jessenia Rodriguez Senior Operations Manager

About the Courtyard by Marriott New York Manhattan/Times Square

Location 114 W 40th St, New York, NY 10018

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Courtyard by Marriott New York Manhattan/Times Square. For a fee, parking is available. This 3-star New York hotel is smoke free.

  • 1 building
  • 244 guestrooms or units
  • 32 levels
  • Meeting rooms
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1998
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (0.7 km / 0.4 mi)
  • Metro station: Times Sq. - 42 St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Courtyard by Marriott New York Manhattan/Times Square offers 244 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy continental breakfast for a fee.

Nosh - This café serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14.95 per person
  • Self parking fee: USD 50 per day
  • Valet parking fee: USD 75 per day
  • Nearby parking fee: USD 50 per day (984 ft away)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott New York Manhattan/Times Square Hotel
  • Courtyard Marriott New York Manhattan/Times Square
  • Courtyard Marriott Manhattan/Times Hotel
  • Courtyard by Marriott New York Manhattan/Times Square Hotel
  • Courtyard by Marriott New York Manhattan/Times Square New York

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.