Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property
4-star beachfront property near Playa Bucerías

Choose dates to view prices

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
Deluxe Ocean View Doble | View from room
5 bars/lounges, poolside bar, beach bar
Buffet

Popular amenities

  • Breakfast included
  • Bar

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

Junior Suite Ocean View Doble

7.8 out of 10
Good
(20 reviews)
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View Doble

8.4 out of 10
Very good
(39 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool view Doble

8.2 out of 10
Very good
(10 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Altitude Club Junior Suite Ocean View Doble

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Altitude Club Junior Suite Swim Out King

9.2 out of 10
Wonderful
(9 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean Front King

8.0 out of 10
Very good
(21 reviews)
  • 592 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

Family Room

7.0 out of 10
Good
(2 reviews)
  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

Deluxe Ocean View Doble

7.8 out of 10
Good
(24 reviews)
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Tropical View King

8.4 out of 10
Very good
(27 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Altitude Club Junior Suite Swim Out Doble

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds

Double Suite Classic with Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Ocean View

  • Ocean view
  • Sleeps 3

Room Deluxe with Sea View

  • Sea view
  • Sleeps 3

Double Suite Superior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Double Bed

Suite Premium with Pool View

  • Sleeps 3

Family Room -5 guests- Standard with Garden View

  • Sleeps 5

Double Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Suite Premium with Pool View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe with Garden View

  • Sleeps 3

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Nuevo Vallarta

Beachfront retreat .You'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach with a stay here. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 3 min drive - 1.7 miles
  • Playa Bucerías - 4 min drive - 1.5 miles
  • El Tigre Golf at Paradise Village - 5 min drive - 1.9 miles
  • Vallarta Adventures - 8 min drive - 4.8 miles
  • Nayar Vidanta Golf - 9 min drive - 5.3 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

Restaurants

  • ‪Don Rafael - ‬17 min walk
  • ‪La Botana - ‬18 min walk
  • ‪Riu Palace Piano Bar - ‬1 min walk
  • ‪Kulinarium - ‬19 min walk
  • ‪Rodizio - ‬4 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star beachfront property near Playa Bucerías
Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There are 8 meeting rooms available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Krystal Grand Nuevo Vallarta – All Inclusive. Free self parking is available.

This 4-star Nuevo Vallarta property is smoke free.

  • 480 guestrooms or units
  • 4 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Nuevo Vallarta – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

Children are not allowed in the infinity pool.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

How close is Krystal Grand Nuevo Vallarta – All Inclusive to the airport?

Krystal Grand Nuevo Vallarta – All Inclusive is 9.8 mi (19-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Grand Nuevo Vallarta – All Inclusive?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Nuevo Vallarta – All Inclusive on Jul 27, 2025 start from $241.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Grand Nuevo Vallarta – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Grand Nuevo Vallarta – All Inclusive.

How close is Krystal Grand Nuevo Vallarta – All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Krystal Grand Nuevo Vallarta – All Inclusive offer free breakfast?

Krystal Grand Nuevo Vallarta – All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Krystal Grand Nuevo Vallarta – All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (15-min drive) and Vallarta Casino (16-min drive) are nearby.

What time is check-in at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Krystal Grand Nuevo Vallarta – All Inclusive?

This property offers free self parking.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a pool?

Krystal Grand Nuevo Vallarta – All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a restaurant?

Krystal Grand Nuevo Vallarta – All Inclusive is home to Hacienda El Mortero, which features Mexican cuisine.

Does Krystal Grand Nuevo Vallarta – All Inclusive have a spa?

This property has a spa, which features body scrubs, aromatherapy, and body wraps.

How close is Krystal Grand Nuevo Vallarta – All Inclusive to downtown Nuevo Vallarta?

Krystal Grand Nuevo Vallarta – All Inclusive is 3.4 mi away from Nuevo Vallarta.

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 570 out of 1294 reviews
Rating 8 - Good. 351 out of 1294 reviews
Rating 6 - Okay. 202 out of 1294 reviews
Rating 4 - Poor. 91 out of 1294 reviews
Rating 2 - Terrible. 80 out of 1294 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente me quedaría en este hotel otra vez muy limpio la comida muy buena las bebidas deliciosas la playa muy limpia y se puede estar en el mar muy bien el personal muy atento 👍
Stayed 5 nights in Jun 2025

8/10 Good

Gracie

Traveled with partner
Liked: Property conditions & facilities
The buffet was good. Not great tequila choices if that's what you are into. The infinity pool was nice and the rooms were clean. Bed was like a rock though.
Stayed 2 nights in May 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Jusy returning from a week at this resort. Thr plus was it's smaller and doesnt have a huge mass of patrons, but.... The foid wasnt great. Long beverage lines and little wait staff. The noise was ridiculous. Sometimes beginning at 730 a.m. until midnight and then the hallway moise wasnt filtered. Our room had everything we needed and was comfortable. We were part of the Altitude Club so had a little enlclosed area of ppol connected to the othwr Altitude rooms. The noise in our room because of its location next to passerby was feustrating
Stayed 6 nights in Apr 2025

10/10 Excellent

Wade Anthony

Liked: Cleanliness, staff & service
I love staying at the Krystal Grand, however there are a few things that I think need attention. The sports bar desperately needs new tables and chairs. And around the pool and by the taco stand there needs to be new tables and chairs. Otherwise, the place is great!
Stayed 7 nights in Apr 2025

8/10 Good

Kenneth Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some bartenders were not the friendliest but the rest of the staff were great. Very impressed with the food. Pools were very nice and the beach was good also. We had an oceanfront room that was very good
Stayed 9 nights in Apr 2025

8/10 Good

Char

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great
Stayed 4 nights in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

6/10 Okay

Marcelo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
this property has so much potential but need to get better food all the same , no shows at nite sky bar need at least a DJ no kids programs or games , place is nice the pool but need more
Stayed 5 nights in Apr 2025

2/10 Terrible

Layla Cherie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I WAS LOCKED IN MY BATHROOM FOR 30 MINUTES!!! The bathroom door lock was not working. I took a shower and then was unable to exit my bathroom. Thank God, my husband was there so that I did not die in the bathroom. My husband called the front desk and they said that they would come fix it. However, it took them 15 minutes. Once the man came to fix the door, he could not get it and left my room for an additional 15 minutes. When he came back. He simply broke the door handle so that he could get me out. I then asked a manager to come to my room to discuss it with me and after they told me they would come to my room multiple times they never did. So I went down to the front desk and the manager, Jorge, told me that it did not sound like an emergency so they did not rush. He also told me that I needed to calm down and come back and talk to him at another time, although I tried to have the conversation in my room and he refused to come to my room and said that managers don’t usually do that to which I responded, do managers typically lock people in their bathrooms for 30 minutes? I will NOT return to this hotel. HORRID MANAGEMENT SERVICES.
Stayed 6 nights in Apr 2025

10/10 Excellent

Michael E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

6/10 Okay

Rex

Business traveler
Liked: Staff & service
The property itself is very beautiful to look at. The greenery is very nice. Pools are great and it was nice to have an adult only pool. Nice beach area as well. Staff was mostly nice and a few genuinely seemed to enjoy their jobs. Property can up short in many other ways though. Really bad cell reception and the wifi/internet rarely worked with any kind of consistency. You have to make reservations for each restaurant except the buffet. You have to plan a couple of days in advance to make reservations and the meals we had at the restaurants were good. The check in process is a bit odd. There is a check-in area in the main lobby but if you have a room other than a standard room then they take you to a room in the lower levels and the process is a bit lengthy. Each guest is given a colored armband and we couldn’t really figure out why except that it mattered what type of liquor the bartenders would serve you. On that topic the drinks are very watered down. Quite a bit of maintenance is needed around the property to structural items but that is easy to overlook. And lastly cleanliness. Plenty of workers constantly mopping, sweeping, and organizing. Biggest issue I saw a couple of times is the trash that guests left on the beach the evening before and just didn’t get cleaned up by staff. In general it’s an OK property if you can overlook the age and other little quirks of the property. Its location is great and the beach is beautiful.
Stayed 6 nights in Apr 2025

8/10 Good

Rachel Lea Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part was the staff and cleanliness here. If felt safe and was the perfect location
Stayed 6 nights in Apr 2025

6/10 Okay

Tuyet Lien

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

8/10 Good

David L

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families, could use a little more activities for the children
Stayed 7 nights in Apr 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, me gusto mi habitación, la comida, los empleados, el trato y todo en general.
Stayed 4 nights in Apr 2025

8/10 Good

Denae

Stayed 7 nights in Feb 2025

10/10 Excellent

Jacqueline Marie

Stayed 7 nights in Apr 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay at Krystal Grand - Nuevo Vallarta

Enjoyed a great 5-night stay an Krystal Grand in Nuevo Vallarta. Our ocean-front room had a great view, clean, and provided plenty of room. The buffet restaurant was always excellent with good variety. We also ate at two of the specialty restaurants (reservations required), and enjoyed them. The pools were clean, and not overly crowded. The staff was friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing trip! I just love the pool and staff and our room was clean daily
Stayed 5 nights in Apr 2025

8/10 Good

Jordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay at the Krystal. Here’s the good-overall property was maintained beautifully and the adult pool and washroom facilities were maintained perfectly. I loved the activities and the staff were amazing. The bars were stocked with a good assortment of drinks and alcohol and the bartenders were always friendly and accommodating. Here’s the “opportunities”-our room was very run down and needed a refresh and the housecleaning staff did the bare minimum to keep our room clean. Overall the food was just okay. We couldn’t get any reservations in the restaurants other than the Mexican cafe and we had to eat at 10:00. The buffet was hit and miss. Some days it was really good and some days it wasn’t. That being said I could always find something to eat. Overall I felt that there were too many people in the resort as at one point we had to wait a 1/2 hour to get a table(especially in the morning). Overall 4/5 stars. Thank you to all of the staff who made our stay very memorable.
Stayed 7 nights in Apr 2025

2/10 Terrible

Carmela Yvonne

Traveled with family and small children
Disliked: Cleanliness, amenities
We stayed here for 4 nights, although the staff was very friendly and attentive, what I didn't like was the food choices, mostly it was on repeat. And for the 2/4 nights we stayed there they had the music so loud with DJ by the pool area up until 10pm. It was terrible when you have a baby with you and wanting to also sleep early!! we couldn't sleep until they stopped playing the music at 10pm, I even have to ask the front lobby and they were just ignoring my request. I usually do not complained but the loudness was just ridiculous!!! specially it was a family friendly hotel resort not an only adult result, they should be thinking of those families who have younger children that wants to relax
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Bindu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the smaller end. Nice and convenient to the rooms. Food availability good. Wifi not great, kept cutting out.
Stayed 8 nights in Apr 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a perfect place to sit back and relax. Food and service was amazing.
Stayed 3 nights in Apr 2025