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"In general the hotel is very clean. The staff is very friendly and helpful. You advice you very well in every issue or concern that you have. " More

By Caandiz, from Saskatoon, SK, Canada on Thu 27 Dec 2012

Hotel Description

3.5-star eco-friendly hotel, connected to a shopping center in North York

Close to shopping

You'll be steps from North York City Centre and within a 10-minute walk of Toronto Centre for the Arts with a stay at this North York hotel. Bayview Village Shopping Centre and Earl Bales Ski and Snowboard Centre are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

The 260 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. TVs come with digital channels, and other amenities include free WiFi and room service.

Superior Room (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$113* Per night/room Feb 28 - Feb 29

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel Toronto North York ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Toronto North York

Everyone (2) Family (2)
5 out of 5
We liked the welcome we received upon our return. We have stayed there several times this year. The location is perfect for our purposes. For some reason, the cleanliness was less than stellar this time. It was disappointing that we had to book online with another company to get the best price (including the additional parking charge) this time. We never had to do that before. We appreciate having a sofa in the room as we stayed for several days and did spend some time there. It was very comfortable. We

Posted by on Sep 17, 2019

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Comment from Hotel Management

Nov 7, 2019 by Mikhail Korolko

Dear Guest, So sorry for the late response and thank you for being loyal customer to our hotel. Please feel free to contact us about your next visit and we'll try our best to meet all your expectations.We hope to welcome you back to our hotel very soon! Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

5 out of 5

Posted by on Jun 18, 2019

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2 out of 5

Posted by on May 18, 2019

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5 out of 5

This hotel was a very good deal, and within walking distance of the Toronto subway.

Pros: Close restaurants, Free Internet, Quiet
This hotel, while a ways from the downtown area, was easily accessible, and was by far the best room rate for anything not located in the vicinity of the Toronto airport. We were very pleased with both the quality of the room and the Trio restaurant.

Posted by , from Virginia on Nov 28, 2012

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3 out of 5

Acceptable business hotel

Pros: Close restaurants, Free Internet, Quiet
Usually fine, last visit they had issues with the hot water and the entire hotel was without hot water between 7 and 8 am for one morning. Cold shower was not pleasant since I could not wait for the required 30 - 45 minutes. Hopefully this was an unusual situation. I will go back since it is the only decent hotel close to my business in North York.

Posted by , from Boston, MA on May 21, 2012

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5 out of 5

nice neighborhood, nice hotel, +++

Pros: Close restaurants, Free Internet, Quiet
i'm ready to go back. make me an offer.... mmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by , from miami on Jan 19, 2012

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3 out of 5

Comfortable with access to transit/ restaurants

Pros: Close restaurants, Free Internet
Cons: bed uncomfortable
Found it comfortable, but actual bed a bit uncomfortable. loved the access to transit and movie theaters. Often find entertainment in the North York Square below.

Posted by , from East Bay, California on Oct 17, 2011

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3 out of 5

The hotel was at a convenient location near subway, restaurants, and shops

The front desk staff did their job, was courteous, but not everyone was warm and welcoming. Would have appreciated more info on their website on how to get to the hotel by bus/subway from the airport.

Posted by on Jul 9, 2011

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5 out of 5

The hotel offered the complete deal.

The Novetel delivered on all things promised and expected. e.cleanliness, price, location, ease of ability to travel throughout the city either via car or train. The folks were pleasant, the price affordable and all that adds up to one pleasant experience. Thank you

Posted by , from Chicago on Apr 13, 2011

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4 out of 5

Nice place, but breakfast needs work

Pros: Close restaurants, Quiet
Cons: Poor breakfast
I liked the room a lot, the staff was very courteous. However, the breakfast was not good at all. The "best danishes" in Toronto were hardly even mediocre all 3 days I tried. The location is also very nice, right on the subway line going down Yonge street. I think for the money, they would have a better breakfast and maybe even better TV service.

Posted by , from Boulder, CO on Feb 7, 2011

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About the Novotel Toronto North York

Location 3 Park Home Avenue, Toronto, ON M2N6L3

Renovations + Closures

The following facilities will be closed from 01 January 2020 to 01 March 2020 (dates subject to change):

  • Swimming pool

Property Features

Novotel Toronto North York offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Novotel Toronto North York. Parking is available for a fee. This 3.5-star Toronto hotel is smoke free.

  • 260 guestrooms or units
  • 19 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (21.8 km / 13.6 mi)
  • Train station: Toronto North York Old Cummer Station (6 km / 3.8 mi)
  • Metro station: North York Centre Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Toronto North York offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Novotel Toronto North York has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 18.95 per person (approximately)
  • Self parking fee: CAD 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Toronto North York
  • Novotel Toronto North York
  • Toronto North York Novotel
  • Accor North York
  • North York Novotel
  • Novotel North York
  • Novotel Toronto North York Hotel North York
  • Novotel Toronto North York Hotel
  • Novotel Toronto York Toronto
  • Novotel Toronto North York Hotel
  • Novotel Toronto North York Toronto
  • Novotel Toronto North York Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.