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 Toronto •1 Room
 Toronto • 1 Room
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Town Inn Suites Toronto

3.5-star property
620 Church St, Toronto, ON 1-855-201-7819
3.9 out of 5
Good!
See all 8 travelocity Reviews

"The fridge made knocking noises all night. The bathroom sink smelled like mildew. Half the kitchen lights didn't work. No interior chain lock on the r ... " More

By a verified traveler on Sat 27 May 2023

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Hotel Description

3.5-star hotel near Scotiabank Arena

Downtown Toronto stay

Your stay at this Downtown Toronto hotel places you within 2 miles (3 km) of Royal Ontario Museum and University of Toronto - St. George Campus. CF Toronto Eaton Centre and Casa Loma are also within 2 miles (3 km).

Free breakfast

This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free continental breakfast each morning. There's dry cleaning and multilingual staff can provide around-the-clock assistance.

Deluxe One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$191* Per night/room Oct 29 - Oct 30

Luxury Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury One Bedroom Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Town Inn Suites Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Town Inn Suites Hotel

Everyone (4) Family (4)
3 out of 5
I liked how close it was to public transport. Was not happy with how run down the area and property seemed. It feels like an old apartment building that was hastily converted into a rental. It needs new paint, carpet, etc... Also, garage had cars in it that seemed like they were there for years. Not a good look.

Posted by on Apr 24, 2023

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Comment from Hotel Management

Apr 27, 2023 by Steffany

Hello Gary, Thank you very much for choosing the Town Inn Suites in Toronto and for taking some of your time to share with us your review. It has been a pleasure welcoming you. We continuously strive to improve our guest experiences and feedback like yours helps us achieve that. We hope that you will give us the opportunity serve you better in the future. Kindest regards, Steffany

2 out of 5
Lo que me gusto.- es muy amplia y lo tiene todo cocina estufa , refrigerador, y utensilios de cocina. Lo que no me gusto.- es que esta muy sucia , pero es suciedad vieja .en el baño encontré cabellos y eso es desagradable. En la cocina los platos estaban sucios , al entrar había mal olor . No me volveré a hospedar ahí .

Posted by on Aug 6, 2022

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4 out of 5
Nice, spacious and comfortable room with all the appliances/amenities shown. In fact, it really really closely resembled the picture! Pleasant, efficient and helpful front desk staff. Building a bit tired, smell in lower lobby and on way to really scary garage not so pleasant but could be fixed. Primo location with good eats just steps away.

Posted by , from Brighton on Aug 26, 2021

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Comment from Hotel Management

Aug 27, 2021 by Daniel

Daniel - thank you for your feedback and for choosing the Town Inn Suites. We hope to welcome you back sometime in the near future!

5 out of 5

Posted by , from BURLINGTON on Aug 28, 2023

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Comment from Hotel Management

Sep 17, 2023 by Steffany

Hello Hershell,Thank you for the excellent feedback on your recent stay with us. We take pride in going above & beyond to fulfill our guest expectations, and we're so glad to see your 5/5 rating.We hope to welcome you back again for another delightful stay.Best regards,Stef

3 out of 5
The fridge made knocking noises all night. The bathroom sink smelled like mildew. Half the kitchen lights didn't work. No interior chain lock on the room door. I witnessed someone smoking crack one block away, so not a safe neighbourhood. Way overpriced

Posted by on May 27, 2023

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Comment from Hotel Management

May 28, 2023 by Steffany

Hello Daniel, Thank you for your review and feedback. It is our guests' feedback that allows us to provide the perfect guest experience, and I am sorry that we missed the mark on your stay. We have thoroughly inspected your suite and have made the corrections necessary for any future guests. Please contact me should you have further feedback or concerns, and I will make certain that it is rectified. Thank you so much for staying with us, and I sincerely hope to hear from you again very soon. Kind regards, Stef

5 out of 5
Major construction project next door. Quiet through the night but work starts at 7:00 am. Okay if you’re an early riser. Disruptive if you want to sleep in.

Posted by on Nov 14, 2022

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Comment from Hotel Management

Nov 17, 2022 by Steffany

Hello Daniel,Thank you for your review. We continuously strive to improve our guest experiences and feedback like yours helps us achieve that. This is not the experience you should expect while staying with us. We hope that you will give us the opportunity serve you better in the future.Kindest regards,Steffany

4 out of 5

Posted by on Oct 3, 2022

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5 out of 5
It was great and was awesome to be so close to most things downtown

Posted by on Sep 29, 2022

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Comment from Hotel Management

Oct 7, 2022 by IVY

Thank you so much for staying with us and for your review. We hope to see you again soon :)

About the Town Inn Suites Toronto

Location 620 Church St, Toronto, ON M4Y2G2

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at Town Inn Suites Hotel. Parking is available for a fee. This 3.5-star Toronto hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 27 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Union Station (3.8 km / 2.4 mi)
  • Metro station: Bloor-Yonge Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Town Inn Suites Hotel offers 200 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's breakfast is served at a nearby restaurant located across the street.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 36.00 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Toronto Town Inn
  • Toronto Town Inn Suites
  • Town Suites Toronto
  • Town Inn Suites Toronto
  • Town Inn Suites
  • Town Hotel Toronto
  • Town Inn Suites Toronto
  • Town Inn Suites Hotel Hotel
  • Town Inn Suites Hotel Toronto
  • Town Inn Suites Hotel Hotel Toronto

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.