Book a hotel near Sunnylands Center and Gardens, Rancho Mirage

"Room deadbolt did not work properly. Was difficult to operate. I’m a builder and it was not user error. Room Was so so, clean but definitely “used”. Smoke alarm went off if taking shower with bathroom door open, from steam. Fridge was not cold, even when attempting to adjust temp. Property was nice and staff was great. Room was a 1-2 out of 5."

"Great staff, super clean room and very friendly housekeeping. Parking was so easy and there was always a spot close to our room"

"I am very disappointed in this hotel! The hotel was very nice but I got robbed right after leaving to Coachella from my room. All they took from my room was my purses and wallets. It seems it was someone that was watching me and my cousin. I think it was an inside job. When we went to the front desk to report it they didn’t seem surprised and did not want to show me any footage around the time my purses got stolen stating they don’t had any security. I did call the police and file a police report on the incident. So if anyone stays here please don’t leave any of your personal belongings here as they can rob your stuff. "

"Despite our early arrival at 1030 a.m. we were given a room immediately, which was appreciated as we had a large amount of groceries with us for our stay. Throughout the 5 days of our trip we had to take the shuttle back and forth from reception several times. (Was not walkable for me in the heat) The process was flawless once I started texting with the property rather than calling. They use an AI bot to answer phone calls and I found it frustrating trying to get past it to speak with a human. Overall it was a really nice property; my daughter and I felt very safe there."

"High resort fees that dont include boat rides or the kids activities hosted in arcdae"

"We visited for one night during Coachella weekend, so there was definitely a “Coachella tax,” but the property still felt calm, well-managed, and upscale. This was a family/work trip, and we chose the hotel for the kid-friendly water features (ages 8 and 3). The room was dated but very clean—I could tell by how clean my kids’ feet stayed after running around barefoot. The king room had a pull-out couch, a big plus. The hotel accommodated our request for a ground-floor room with easy access to the main areas. Being able to walk from our patio to the restaurants in about two minutes made things much easier with kids. The “water park” is more of a nice kids pool and splash pad than a full water park, but the kids still had a great time. Poolside service was great. The kids ordered chicken tenders and fries—portions were generous and they enjoyed it. We were excited about the breakfast buffet. Pricing was reasonable for kids, though the food options for adults were not super exciting. What really stood out, though, was the staff—everyone was friendly, patient and accommodating. From the front desk, to restaurant staff, to bellman, to security, to poolside staff - they all offered a level of service made a lasting impression. The only thing that really took the experience down were the several mosquitoes and a moth in the room, possibly due to our room’s proximity to the lake. Had the room been more updated without pests, this would’ve easily been a 5 star stay."