4.5 out of 5

"We had a great time at this resort! Very spacious and accommodating condo, fun activities and pools to enjoy. My niece wanted to know if we could ma ... " More

By a verified traveler on Fri 27 Jul 2018

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Hotel Description

Family-friendly 4-star condo resort near San Jacinto Mountains

Palm Desert retreat

Within 2 miles (3 km) of this Palm Desert condo resort, you'll find Desert Willow Golf Resort and Hovley Soccer Park. San Jacinto Mountains and El Paseo Shopping District are also within 3 miles (5 km).

Onsite dining, 3 outdoor pools

This condo resort features 2 restaurants, 3 outdoor pools, and an outdoor tennis court. There's fun for all ages with a children's club and a waterslide, and barbecue grills are available on site. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, kitchenettes

The 356 condos feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include washers/dryers, free WiFi, and LCD TVs with cable channels.

Villa, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max
$229 per night

Villa, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Balcony (SW-M)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Westin Desert Willow Villas, Palm Desert ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Desert Willow Villas, Palm Desert

Everyone (10) Couples (1)
4 out of 5
Even though the facility was fairly new, the rooms were outdated. Lots of pools, however, no personal alcohol is allowed in any of them. Not sure I would stay here again

Posted by , from Whittier on Nov 13, 2018

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Comment from Hotel Management

Nov 23, 2018 by Dennis

Dear Jojo, Thank you for the feedback. we shall share the feedback with the appropriate teams. we truly value guest feedback and work towards improving daily. Thank you again for sharing and hope to serve you again. Dennis

5 out of 5

Fun with family before the school year

Pros: Very friendly and helpful staff, cleanliness and tons of amenities.
Location: Located in Palm Desert, close to many stores and restaurants, Wildlife zoo, day spas, golfing, hiking and much more.
We had a great time at this resort! Very spacious and accommodating condo, fun activities and pools to enjoy. My niece wanted to know if we could make this our "summer home" from now on! We will be returning next year.

Posted by on Jul 27, 2018

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Comment from Hotel Management

Jul 31, 2018 by Ciprian

Hello, Thank you for choosing The Westin Desert Willow Villas for your recent stay. Commitment to service and guest satisfaction is our main focus and we are delight to hear that you enjoyed your stay. Once again, thank you for your valued feedback and we hope to serve you again whenever travels bring you back to Palm Desert.

5 out of 5

Excellent hotel

Room was spa spacious, the bed was amazing and comfortable, and it was clean! The staff were helpful, courteous, and professional. If I ever go to Palm Springs again, I will stay there.

Posted by , from Las Vegas on Feb 4, 2018

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Comment from Hotel Management

Feb 5, 2018 by Jim Moran

Hello Mike and thank you for telling us about your recent stay! We're glad you enjoyed the resort and all it has to offer and our team looks forward to taking great care of you, on your next visit! Until then, be well! Jim Moran

5 out of 5

Great location and the rooms are so well payed out

So great to have a kitchenette in the room with a living room. Fit a family of 4 very comfortably. Floors and bathrooms need to be cleaner but overall a great experience.

Posted by on Apr 15, 2017

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5 out of 5

exceeds existing reviews

Pros: Everything you could want and more
Cons: nothing
Location: very central to our needs
Hotel staff were excellent from front doorman through the checkin process and every person we met. Facilities and rooms were also excellent. Will look forward to returning...

Posted by on Jan 31, 2017

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5 out of 5

Very comfortable

Pros: The villa was very well appointed and made for a comfortable visit
Cons: nothing
Location: Great for location for golfers
Very clean, comfortable and would definitely return

Posted by on Dec 11, 2016

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4 out of 5

Nice and clean

Very confortable Nice and clean Very good for children The only thing I don't like was the they charge $ 15.00 dollars every day to a parking

Posted by on Aug 29, 2015

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5 out of 5

Quick getaway

Beautiful property; everything you'd expect from a top class resort.

Posted by , from Washington on Aug 25, 2015

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5 out of 5

Beyond amazing

The staff was awesome, the room was incredible. Better than we could've imagined. Definitely will return!

Posted by , from garden grove, ca on Aug 22, 2015

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1 out of 5

A hot mess!

Not enough space to complain! No electric. No a/c. Dvd broken. A/c tried to work, but all night it made terrible noises and woke you up. Loud, drunk and obnoxious guests in room next door. Had to move. Problems with bill. Nice front desk and poolside staff.

Posted by , from Southern California on Aug 20, 2015

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About the The Westin Desert Willow Villas, Palm Desert

Location 75 Willow Ridge, Palm Desert, CA 92260

Renovations + Closures

The property will be renovating from 22 June 2019 to 28 July 2019 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the condo resort will make every effort to minimize noise and disturbance.

Property Features

The Westin Desert Willow Villas, Palm Desert offers its guests 3 outdoor swimming pools, an outdoor tennis court, a waterslide, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. A fitness center, a terrace, and tour/ticket assistance are also featured at the family-friendly The Westin Desert Willow Villas, Palm Desert. Parking is available for a fee. This 4-star Palm Desert condominium resort is smoke free.

  • 356 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2010
  • Bar by the pool
  • Coffee shop
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Waterslide
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Outdoor tennis court
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (17.7 km / 11 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Desert Willow Villas, Palm Desert offers 356 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature Egyptian cotton sheets and down comforters. LCD televisions come with cable channels. Accommodations at this 4-star condominium resort have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Palm Desert condominium resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Agave Grill and Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf driving range on site
  • Ecotours nearby
  • Golfing nearby
  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must be at over 4 feet (122 cm) tall to access the water slide. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Self parking fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Desert Westin Willow Villas
  • Desert Willow Villas
  • Desert Willow Westin
  • Westin Desert
  • Westin Desert Villas
  • Westin Desert Willow Villas
  • Westin Willow Desert Villas
  • Westin Willow Villas
  • Westin Willow Villas Condo
  • Westin Willow Villas Condo Desert
  • Westin Desert Willow Villas Hotel Palm Desert
  • Westin Desert Willow Villas Palm Desert Condo
  • Westin Desert Willow Villas Palm Desert