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4.2 out of 5

"Everything was good, very clean, parking shower was clean " More

By a verified traveler on Mon 08 Mar 2021

Hotel Description

Family-friendly 3.5-star condo resort near Desert Willow Golf Resort

In Palm Desert

You'll be within 3 miles (5 km) of Agua Caliente Casino and 6 miles (10 km) of Desert Willow Golf Resort with a stay here. San Jacinto Mountains and McCallum Theatre are also within 6 miles (10 km).

18-hole golf course

A golf course, 3 restaurants, and 4 outdoor pools are all featured at this smoke-free condo resort. There's fun for all ages with mini golf and a children's pool, and barbecue grills are available on site. Relax with a drink at one of the 2 poolside bars and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, kitchenettes

The 560 condos feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and satellite TV. DVD players, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room Jun 29 - Jun 30

Villa, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Villa, 2 Bedrooms, Non Smoking, Balcony (Larger)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Villa, 2 Bedrooms, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marriott's Shadow Ridge II- The Enclaves ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marriott's Shadow Ridge II- The Enclaves

Everyone (3) Family (2)
5 out of 5
Everything was good, very clean, parking shower was clean

Posted by on Mar 8, 2021

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4 out of 5
Nice property but you need an adults only pool!!! Very noisy not relaxing.

Posted by on Feb 12, 2020

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5 out of 5

This Hotel is awesome....Travelocity SUCKS

Pros: It had soooo much to do
Cons: Booking with Travelocity
We enjoyed every minute of our stay. The staff were helpful, the food was great and the pools were very refreshing

Posted by on Oct 12, 2016

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5 out of 5
My reservations were initially made through Travelocity for $849 for 5 nights. After a 2-hour phone call in an attempt to confirm them, I got nothing but the runaround from Travelocity. Upon arrival to the hotel, a manager was very helpful, but would not honor that price. I had to pay $1,054, instead, but the hotel was lovely and there were many services provided. We did enjoy our room w/ a kitchen and living room and patio. The rides provided to work out were nice, too. The Yoga girl should let people in the class, even if a bit tardy. I found her unfriendliness discouraging when I wanted to do yoga on my vacation, but couldn't get a ride quickly enough. The work out facility was clean and had plenty of equipment. The Enclaves pool and bar were very nice, especially the 2nd pool away from the crowded pool w/ children.

Posted by , from Omaha, NE on May 29, 2015

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5 out of 5

Upgrade to Deluxe Room

Pros: The Deluxe Room has a separate bedroom and living area with a kitchenette. Very Quiet.
Cons: Probably the explanation of the type of rooms. The hotel did not serve a hot breakfast. That was disappointing.
Location: Central location. Easy to get to activities and restaurants.
When we arrived and saw our room had no view and no balcony, we were very disappointed. We decided to upgrade to a Deluxe room. It took a few phone calls, but finally all was set. We moved and we were very happy. Beautiful patio, with view of the golf course and mountains.

Posted by on Mar 24, 2015

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1 out of 5

Not a recommended stay!

Cons: Better management skills!
This hotel has terrible management and service! The manager, Gabriella, is the most unhelpful person ever! The rooms are so small and you will most likely feel claustrophobic! You cannot count on your room being clean on time, ours was clean at 8 pm! You can only order 4 shampoos and towels a time!!!! When traveling with kids you know that's not enough! There is only one ice machine per building, and it's only on the first floor! Overall design of hotel is terrible, have to drive from building to building! Not convenient at all! And once again if you have a problem and Gabriella is on duty....good luck! It's like talking to the wall!

Posted by , from los angeles, ca on Jun 1, 2014

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5 out of 5

Shadow Ridge 1 had just about everything you want.

I took my family here and we all agreed it was one of the best getaways every.We'll be back for sure. Theres something for everybody here. Thank you Marriott and employees for an AWESOME time.

Posted by , from California on Sep 6, 2013

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3 out of 5

Just okay

You get what you pay for.  I rented 2 bedroom villa, just enough room for couple with 2 boys. However not very clean upon arrival.  Light switches dirty and the patio area covered in cigarette buds and one empty can + straw. Still boys had fun at pool. We made use of gym. Was okay but not best getaway when leaving clean home to stay at not clean hotel.  I go to Palm Springs often will look for another place next time.

Posted by , from Danville, CA on Aug 28, 2013

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5 out of 5

Family Weekend Getaway

We went on a Saturday morning and although we were not able to get in our room we were still able to use all of the amenities. The pool area was perfect for my 3 kids and I. We were also allowed to bring in our ice chest so we did not have to be forced to purchase food at the bar and grill. Overall great environment. Saturday they had a DJ that was playing some great music. The adults were having a good time just as much as the kids were. Totally recommend this spot for a nice getaway!! Guest rooms were perfect for a family of 5.

Posted by , from Whittier, CA on Jul 16, 2013

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1 out of 5

the worst customer service

I have travelled around the globe and this was the worst customer service I have ever experienced.  They give you bad attitude from the moment you stand in line to check in....and you can imagine the rest....

Posted by , from los angeles, ca on Jul 6, 2013

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About the Marriott's Shadow Ridge II- The Enclaves

Location 9003 Shadow Ridge Road, Palm Desert, CA 92211

Property Features

Marriott's Shadow Ridge II- The Enclaves offers its guests a golf course, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Marriott's Shadow Ridge II- The Enclaves. Free self parking is available. This 3.5-star Palm Desert condominium resort is smoke free.

  • 560 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (16.2 km / 10.1 mi)
  • Parking: Free self parking

Room Amenities

Marriott's Shadow Ridge II- The Enclaves offers 560 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Beds feature premium bedding. Televisions come with satellite channels. Accommodations at this 3.5-star condominium resort have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • In-room kitchenette
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning

Food & Drink

The Grill at Shadow Ridge - Overlooking the golf course, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Activities

Guests can play rounds at the 18-hole golf course. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • Marriott's Shadow Ridge
  • Marriott's Shadow Ridge II Enclaves
  • Marriott's Shadow Ridge II Enclaves Condo
  • Marriott's Shadow Ridge II Enclaves Condo Palm Desert
  • Marriott's Shadow Ridge II Enclaves Palm Desert
  • Ridge II
  • Shadow Ridge Enclaves
  • Shadow Ridge II
  • Marriott`s Shadow Ridge Ii- The Enclaves Hotel Palm Desert
  • Marriott's Shadow Ridge II- The Enclaves Palm Desert
  • Marriott's Shadow Ridge II- The Enclaves Condominium resort

You should know

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.