Book a hotel near The River at Rancho Mirage, Rancho Mirage

"Check-in was poorly handled. We waited 40 minutes past our scheduled check-in time and would have waited longer if we had not gotten frustrated and contacted the front desk, which took several calls to get through. They were supposed to text us when the room was ready. When we got into our unit we had immediate problems with the internet connectivity. It took until the following afternoon before one issue could be resolved, although we different excuses as to why. I do want to thank Roy and Angel for the resolving the issue. They seemed to the only ones who knew how to resolve the issue. "

"The staff was very friendly. Great set pf amenities for the price and type of hotel. And breakfast is as included. Location was also in walking distance of many other things. Would stay here again"

"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"This place needs a make over and some! This is a 3 star hotel with 5 star prices - find somewhere else! We had an end unit with and the room had black out curtains - great for a good nights sleep… oh, but there’s another window that has a blind that lets the sun in at sunrise — go figure?! The bathroom is small and poorly appointed. Check in was terrible and slow - not enough staff on, even though they knew it would be busy. The adult pool is situated just below a nice patio that serves breakfast and brunch to all customers - those that could stand heavy house and trance blasting at 10+ would be the ones that are and stayed I guess. Paying this much for a room is daylight robbery. Very unhappy customer "

"Really nice place to stay, the community is gated and very peaceful and quiet. The golf cart was a fun perk of our stay. The hosts responded very promptly and gave clear instructions. Great for Coachella, it’s a 9 min walk from the Omni rancho shuttle stop and a nice retreat after a busy day. "

"Expensive Coachella stay but hotel was nice."