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Hotel Paseo, Autograph Collection by Marriott

4.0 star property
4-star Art Deco hotel near The Gardens on El Paseo

Choose dates to view prices

Photo gallery for Hotel Paseo, Autograph Collection by Marriott

1 bedroom, premium bedding, in-room safe, desk
Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
Lobby
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Spa
  • Laundry

Explore the area

Map
45-400 Larkspur Lane, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪1 min walk‬
  • McCallum Theatre
    ‪18 min walk‬
  • Desert Willow Golf Resort
    ‪7 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪21 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Terrace

9.2 out of 10
Wonderful
(14 reviews)
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Ground Floor (Terrace)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds, Non Smoking, Ground Floor (Terrace)

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Balcony, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Balcony, Mountain View

8.6 out of 10
Excellent
(22 reviews)
  • 435 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Classic Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(24 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mountain View

Classic Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, in-room safe, desk

Classic Room, 2 Queen Beds, Mountain View

9.8 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Terrace (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Terrace (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Terrace (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Terrace (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, Mountain View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Mountain View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking (Balcony, Mountain View)

1 bedroom, premium bedding, in-room safe, desk

Grand Suite, 1 King Bed, Non Smoking (Balcony, Mountain View)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Terrace (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds, Non Smoking, Terrace (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Balcony, Mountain View)

Suite, 1 King Bed, Non Smoking (Balcony, Mountain View) | Living area | LED TV

Suite, 1 King Bed, Non Smoking (Balcony, Mountain View)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Terrace (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 2 Queen Beds, Non Smoking, Terrace (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Balcony, Mountain View)

Room, 2 Queen Beds, Non Smoking (Balcony, Mountain View) | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Balcony, Mountain View)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Premier Room, 1 King Bed, Non Smoking, Mountain View (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palm Desert

South Palm Desert stay.With a stay at this South Palm Desert hotel, you'll be within half a mile (1 km) of The Gardens on El Paseo and 2 miles (3 km) of McCallum Theatre. Living Desert Zoo and Gardens and Palm Desert Aquatic Center are also within 2 miles (3 km).

What's nearby

  • El Paseo Shopping District - 1 min walk - 0.0 miles
  • The Gardens on El Paseo - 2 min walk - 0.1 miles
  • McCallum Theatre - 18 min walk - 1.0 mile
  • Living Desert Zoo and Gardens - 3 min drive - 1.4 miles
  • Desert Willow Golf Resort - 7 min drive - 4.2 miles

Getting around

  • Palm Springs Station - 24 min drive
  • Palm Springs Intl. Airport (PSP) - 33 min drive

Restaurants

  • ‪The Real Italian Deli - ‬9 min walk
  • ‪Tommy Bahama Restaurant, Bar & Store - ‬2 min walk
  • ‪Blaze Pizza - ‬8 min walk
  • ‪The Coffee Bean and Tea Leaf - ‬5 min walk
  • ‪Luna Grill Palm Desert - ‬7 min walk

About this property

Hotel Paseo, Autograph Collection by Marriott

4-star Art Deco hotel near The Gardens on El Paseo
Hotel Paseo, Autograph Collection by Marriott offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Paseo, Autograph Collection by Marriott. Free self parking and valet parking are available.

This 4-star Palm Desert hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 3 levels
  • Built in 2018
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hotel Paseo, Autograph Collection by Marriott offers 150 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 15 per person
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 42.25 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8.00 to 15.00 per person
  • Pet deposit: USD 150 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Hotel Paseo, Autograph Collection by Marriott
Hotel Paseo Autograph Collection by Marriott
Hotel Paseo Autograph Collection Marriott
Paseo Autograph Collection Marriott Palm Desert
Paseo Autograph Collection Marriott
Hotel Hotel Paseo, Autograph Collection by Marriott Palm Desert
Palm Desert Hotel Paseo, Autograph Collection by Marriott Hotel
Hotel Paseo, Autograph Collection by Marriott Palm Desert
Hotel Paseo Autograph Collection Marriott Palm Desert
Hotel Paseo, Autograph Collection by Marriott Hotel
Hotel Paseo, Autograph Collection by Marriott Palm Desert
Hotel Paseo, Autograph Collection by Marriott Hotel Palm Desert

Frequently asked questions

How close is Hotel Paseo, Autograph Collection by Marriott to the airport?

Hotel Paseo, Autograph Collection by Marriott is 8.4 mi (14-min drive) away from the Bermuda Dunes, CA (UDD) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Paseo, Autograph Collection by Marriott?

As of Jul 10, 2025, prices found for a 1-night stay for 2 adults at Hotel Paseo, Autograph Collection by Marriott on Aug 5, 2025 start from $238.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Paseo, Autograph Collection by Marriott have an airport shuttle?

Airport shuttle services are not available at Hotel Paseo, Autograph Collection by Marriott.

Does Hotel Paseo, Autograph Collection by Marriott offer free breakfast?

Free breakfast isn’t provided at Hotel Paseo, Autograph Collection by Marriott, but to-go breakfast is offered for a fee of between USD 8.00 and 15.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Paseo, Autograph Collection by Marriott?

No, there is no casino at this hotel, but Agua Caliente Casino Cathedral City (10-min drive) and Agua Caliente Casino (13-min drive) are nearby.

What time is check-in at Hotel Paseo, Autograph Collection by Marriott?

Check-in start time: 4 PM; Check-in end time: 1:00 AM. A fee applies for early check-in.

Is there free parking at Hotel Paseo, Autograph Collection by Marriott?

This hotel offers free self parking and valet parking.

Does Hotel Paseo, Autograph Collection by Marriott have a pool?

Hotel Paseo, Autograph Collection by Marriott features an outdoor pool.

Does Hotel Paseo, Autograph Collection by Marriott have a spa?

This hotel has a spa, which features body wraps, facials, and hot stone massages.

How close is Hotel Paseo, Autograph Collection by Marriott to downtown Palm Desert?

Hotel Paseo, Autograph Collection by Marriott is 0.2 mi away from Palm Desert.

Hotel Paseo, Autograph Collection by Marriott Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 664 out of 840 reviews
Rating 8 - Good. 121 out of 840 reviews
Rating 6 - Okay. 38 out of 840 reviews
Rating 4 - Poor. 7 out of 840 reviews
Rating 2 - Terrible. 10 out of 840 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Farshad, Costa Mesa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for price
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Fabulous hotel in great location. Nice pool and walking distance to shops, cafes and restaurants.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anna

Traveled with family
Liked: Amenities
Very clean and nice hotel in a great location!! Will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent. Room and shower are clean even the balcony. Truly enjoyed our stay. Love the fact that shopping and dining are all walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

The Customer Service was Amazing!! The Hotel was perfect. We wished we could stay longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Rex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly n clean
Stayed 3 nights in Mar 2025

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service, pool, food, dining and entertainment.
Stayed 1 night in Mar 2025

10/10 Excellent

MaryEllen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish, we had an excellent stay. The staff and hotel were fabulous. I loved the outdoor area with ping pong, Cornhole, and a little putting green. So fun. And so many places to choose from to eat. We will be back. :)
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES, SAN DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Palm Desert

6/10 Okay

Lauren

Stayed 1 night in Mar 2025

10/10 Excellent

Harry, Los Angeles

Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Tammy, White Rock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the pool was excellent! Neil was awesome! The games area was a nice touch and provided some entertainment in our down time! The shops on El Paseo are within walking distance. The only negative comments I would have are there needs to be a kettle in the room, the coffee maker doesn’t make good tea. Also the corkscrew did not work, need a better quality one to open wine. The resort fee per day is extremely high for what you get. This would prevent us from going back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

It was great! Only drawback was the loud heavy footed guests above us.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ira

Stayed 6 nights in Feb 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping, dining, area. Walkable. Safe and clean.
Stayed 1 night in Dec 2024

6/10 Okay

MARICARMEN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Sonia

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrible management. Ruined our vacation.

We had a horrifying experience with the manager, Devin McGowen, at Paseo who made a bad situation much worse than it should have been. The problem started as soon as we walked into the room #247 and found the lock not being functional. Then maintenance crew was sent to fix it, and they arrived a long time later. They said it would take a while for it to get fixed and took a piece out of the lock and went away. We asked to be moved to a new room. They said they will send someone with the new room keys, but after a long while, no one showed up. Then things started going really wrong when we decided to go down to the front desk to get the new keys since we found out we could not get out of our room. We were locked in and not able to unlock the door from the inside. I called the front desk again telling them we can’t get out and that it is a safety issues in case of fire or earthquakes since both are very common in that region. No one showed up for a long while. When the manager finally spoke to us on the phone, it was with a very bad tone of voice saying “well, it happens, what do you want me to do about it? Do you want me to check you out?”. When we were finally rescued and moved to a new room just to find the toilet not working.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Nov 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend. Great location.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not worth the money

Place could be so nice. Already broken down. Patio tiles completely broken and cracked everywhere. Floor Tiles broken at elevator. Lobby couch dirty. Place could be so nice. Way overpriced for what you get. And lastly one of the noisiest hotels I’ve ever stayed. You can hear noise above below beside. Music blaring. Worth $99 a night at best. Not worth $400 a night whatsoever.
Stayed 2 nights in Nov 2024